THE GUTTER COVER CO

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ON TIME, EFFICIENT.

THEY DID A GOOD JOB.

I AM ONLY RATING THE SALESMAN, AS THE COMPANY WILL NOT BE DOING ANY WORK FOR US. HE ALSO SAID VERY UNPLEASANT THINGS ABOUT HIS COMPETITORS, IMPLYING THAT THEIR MAIN BUSINESS WAS RIPPING OFF ELDERLY PEOPLE. HE USED THIS AS A REASON WHY I SHOULD NOT OBTAIN OTHER ESTIMATES. I FOUND THIS UNPROFESSIONAL.

WE WERE VERY PLEASED WITH THE GUTTER COVER COMPANY. PHONE CALLS WERE RETURNED IN A TIMELY MANNER. THE MEN WERE ON TIME AND HERE AS SCHEDULED. THEY HAD TO WORK FROM MY FLOWER GARDENS AND NOT ONE PLANT WAS DESTROYED. THEY WERE POLITE AND PROFESSIONAL WHEN HERE. THEY CLEANED UP COMPLETELY WHEN DONE. YOU WOULD NEVER KNOW THEY HAD BEEN HERE EXCEPT FOR THE FACT THAT THE ROOF LOOKS GREAT. WE ARE WAITING FOR RAIN TO SEE IF THE ALIGNED GUTTERS MAKE AN IMPROVEMENT. WE AREN'T IN A HURRY TO SEE IF IT KEEPS THE LEAVES OUT THIS FALL. ONCE AGAIN, WE ARE VERY PLEASED WITH AN ANGIE'S LIST REFERRAL. THANK YOU.

GOOD EXPERIENCE. THEY WERE PLEASANT, ANSWERED MY QUESTIONS, GOOD ABOUT EXPLAINING AND SHOWING THEIR PROCESS. VERY PLEASED.

THE GENTLEMAN WHO CAME OUT TO THE HOUSE WAS VERY KNOWLEDGEABLE ABOUT HIS COMPANY AND HIS PRODUCT, WALKED ME THROUGH A LOT OF INFORMATION. HOWEVER, ONCE HE HAD A QUOTE, HE WANTED ME TO SIGN IMMEDIATELY. WHEN I EXPLAINED THAT I NEEDED TO SHARE IT WITH MY HUSBAND AND THAT WE WERE GETTING QUOTES FROM A NUMBER OF COMPANIES (ALL FROM ANGIE'S LIST), HE BECAME VERY RUDE. HE PACKED EVERYTHING UP, INCLUDING MY PIECE OF PAPER WITH ALL OF THE INFORMATION ABOUT THE JOB, MY COLOR SELECTIONS, THE PRICE, ETC. WHEN I ASKED IF I COULD HAVE THAT TO SHARE WITH MY HUSBAND HE TOLD ME "NO" IF MY HUSBAND WANTED INFORMATION THEN HE COULD CALL THE COMPANY HIMSELF. HE THEN JUST WROTE THE PRICE ON A PIECE OF PAPER AND LEFT. IN ADDITION, WE HAVE RECEIVED ADDITIONAL QUOTES FROM OTHER COMPANIES AND THE PRICE THIS COMPANY QUOTED US IS EXTREMELY HIGH AND WAY OUT OF THE BALLPARK OF THE OTHER COMPANIES. THE RUDENESS OF THIS MAN ONCE HE KNEW I WAS NOT GOING TO SIGN THAT DAY WAS VERY UNPROFESSIONAL.

THE MEN WHO DID THE WORK WERE VERY KNOWLEDGEABLE AND PROFESSIONAL. THEY CLEANED UP EVERYTHING AS PROMISED AND WERE DONE RIGHT WHEN THEY ESTIMATED THEY WOULD BE. THE SALESMAN WAS A BIT PUSHY, BUY VERY KNOWLEDGEABLE. OVERALL A VERY GOOD EXPERIENCE.

I GAVE A FRIEND A RECOMMENDATION AND THEY WERE SATISFIED SO THE GUTTER COVER COMPANY SENT ME $50!

IN PARTICULAR, I NEEDED TO HAVE SMALL LEAVES FROM A HONEY LOCUST TREE KEPT OUT OF MY GUTTERS, OTHER GUTTER PROTECTORS WOULDN'T DO IT.

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VERY PROFESSIONAL-DIDNT PUSH FOR A SALE. TOOK THE TIME TO EXPLAIN THINGS. HIGHLY RECOMMEND.

I CALLED ABOUT THIS COMPANY LAST YEAR AND THEY WERE NOT ABLE TO GET TO MY JOB BECAUSE OF THE WEATHER CHANGE. HE CALLED ME AND APOLOGIZED AND AS A COURTESY HE CAME OUT AND CLEANED MY GUTTERS FOR NO CHARGE. WHEN THE WEATHER WAS NICE HE CAME OUT AND INSTALLED THE GUTTER TOPPERS.

TRANSLATION TO ME : HE WANTED TO GIVE US A SALES PITCH. I DIDN''T WANT THAT! I KNOW WHAT GUTTER COVERS LOOK LIKE & HOW THEY WORK

WE CALLED THEM BACK TODAY AND THEY SAID THEY WOULD GET BACK TO ME AND THEY DID...THEY ARE SO WONDERFUL WITH FOLLOW UP, THEY HAD TO SPLIT OUR GUTTER SYSTEM SO IT WOULD DRAIN BETTER.

SET UP ESTIMATE. CALLED AN HOUR BEFORE APPOINTMENT AND SAID HE WAS HUNG UP AND COULDN'T COME. SAID HE WOULD COME THE NEXT DAY, BUT NEVER DID.

THEY DID A FIRST CLASS JOB FROM BEGINNING TO END AND WE DID NOT EVEN HAVE TO BE AT HOME FOR THE INSTALLATION.

THEY MADE SEVERAL VISITS TO ANSWER QUESTIONS. ALSO, PROVIDED ALTERNATIVES WITH COSTS OF EACH. CALLED IN ADVANCE TO SCHEDULE WORK, APPEARED AS PROMISED AND COMPLETED THE WORK AS SCHEDULED.