Luxury Heating Company

Scheduling was timely & Paul was very professional. Happy there were no problems! I would recommend this company.

Hal cleaned it, thoroughly inspected it. He replaced several wire connections ( unit is 29 yo) and checked the Freon level/ pressure. He stated the unit was still functional despite its age and encouraged us to start looking for a replacement as our unit is nearing the end of its reliability but did not pressure us to buy a new one. He was professional, knowledgeable, and careful to avoid injury to a giant Hosta next to AC. We highly recommend Hal and Luxury. They have always provided good service for their products. In 29 years, our Trane system has been reliable needing repairs only 2 times.

Prompt, excellent, courteous, friendly and thorough! This company is the best!! We’ve been 100% satisfied customers for over a decade!

The Luxury technicians accomplished the three jobs quickly and efficiently. They were courteous, careful to wear masks, wore booties on their shoes when inside the house and careful to keep the dogs in the house when using the outside doors. They took time to explain in detail how everything worked. We were very pleased with everything.

Almost scammed out of $10,500 today from Luxury Heating and Air Conditioning. Our family has been using Luxury Heating for the past 16 years when they installed a new $25,000 train heat system until now when they tried to scam us because they knew my family and our businesses have the money to put a new system in when we don’t need one. Thank God we had another heating and cooling company that we use for another business of ours came out today for a second opinion. I pray they don’t do this to anyone else. When the technician came out for his first time, he looked like he was in his pajamas and not really ready to work on a heat system. I called Luxury heating because our heat wasn’t working properly and the house was chilly. He was here less than 20 minutes and said that there’s positively was a leak and that there was no way to fix the leak. Bottom line from Luxury Heating is that we have to pay to install a new system. He said it would be too hard to find the leak and on the expense of the refrigerant. He also told us that we have emergency heat to use, but never checked the breaker for us so we were left without heat for a whole week. Thank God for the 2nd opinion from the other company because there is no leak. They inspected the operation of our heat pump and reset a tripped breaker for auxiliary heating elements-found outdoor fan motor not operating due to bad run capacitor and burnt wire-cycles the system. Replaced both the capacitor, burnt wire and removed a mouse from heat pump. Our system did not have a leak and our heat is working. He has to come back to replace our air filter and contractors. Bottom line- tried to scam us for $10,500 because they know we have to money to pay for it! Thank God for the second opinion or we would have spent $10,500 that we don’t need to do. Shame on Luxury Heating.

Excellent! Andrew was awesome. Very professional and friendly. Explained everything. Cleaned things up. Signed up for contract details were explained. We had Luxury at our other home. Glad to be doing business with them again. Highly recommend!!

We had no heat and called Luxury heating in the morning. Technician Matt came out at 10am and fixed it within an hour. Very happy with the service!

Excellent job! Great price and wonderful service. Very pleased.

Wayne arrived on time, worked professionally, did a thorough job of cleaning the furnace. I appreciated that they gave me an estimate for the job before they even came out.

Great! Service guy arrived right on time, worked professionally, took care of everything!

Awesome! Luxury heating consistently does great work. They are reliable and the technicians are always friendly.

Great, on time and very professional.

Response time was excellent. The tech checked furnace thoroughly. Everything was in proper working order. He determined that a heavy wind gust entered the exhaust vent which caused the furnace to cycle off for 3 hours as it is designed to do. This was an education since I was not aware of this feature and had never experienced it in 14 years in our home. The tech pointed out that the inside of the furnace cover described this potential situation. The heat came back during his visit.

The entire staff (from phone call to installation), was efficient, professional and courteous. I’ve never been happier with a home service. We just moved into a split level home and the furnace is not powerful enough to reach some of our home. We were unbiasedly provided with multiple options and given ample time to decide. The estimate was the most thorough of all 4 estimates we received. The price was comparable with all other places. When we decided on installing the Mitsubishi “slim” units in two bedrooms, the job was scheduled within one week. When staff arrived, they immediately covered all floor surfaces with tarps to ensure mess was contained. The installation staff were beyond professional and so efficient. The job was done in two days with zero interruption in our daily schedule (I have a toddler, too!). Hands down, I would recommend Luxury to anyone. We will definitely use them for any future needs on our home.

Everything from the Estimate to the completion of work was excellent. We had prompt service and the team was exceptional.

I have been using luxury heating for longer than I can recall. They have replaced two furnace/ac units in my home and have maintained them beautifully. They are extremely professional and always leave the work area spotless. I highly recommend Luxury Heating.

Very prompt, professional, and thorough. Furnace now works like new.

They did a great job. Good response. A pleasure to do business with. Mike H.

I'm very satisfied with the work that was done. I requested quotes from several companies, and this was the most professional. Installed vent for range hood on an interior wall, approximately 10 feet to the outside.

They found out that I needed to change the filter to the unit of which we didn't realize we had one. They showed my husband what to do and gave him advice if the leakage started next time.

They really worked with me to design and install exactly what I wanted with minimal disruption. I'm very impressed with the results.

Very professional and informative. I had a few questions, which he patiently answered.

Paul at Luxury went above and beyond what the other contractors had done. I feel the most important part of my decision is that Paul did a load range on the house and drew diagrams of the air flow that the units would provide. No other contractor had done that. He went out of his way to help me decide how many and what size units to go with, by coming over at least 3 different times, with 4 different plans, all with separate diagrams. I decided to go with Luxury for those reasons, and I could see that he had very much knowledge in the Mini Split Ductless Units., as they are a Diamond Contractor They also had a good report on Angie's List. The installers were all very courteous and that was a plus, as you don't see that all the time. They addressed any issues that came up and I am happy with the install.

It went great. Technician was informative and personable, besides solving the problem efficiently. Support local business when you can. dicount with Angie's List

Did a great job, very punctual, and professional employees. Had to order new condenser fan blade due to new one making noise out of box, returned within a week to replace. Pleasure to deal with and would highly recommend