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Custom Gutter Inc

Gutters, Siding, Gutter Cleaning,

About us

Custom Gutter Inc. began in 1971 as a home gutter installation company. In 1988 we joined the ABC Seamless family. Over the years our facilities and services have grown, but today we remain a family owned and operated business. Although a second generation is now talking a greater role, the original owners are still actively involved in day to day operations. We are the recipient of the Alside “Award of Excellence”, the Alcoa “Golden Hammer Award”, the Norandex-Reynolds “Award of Excellence” and a contributor of the 2008 St. Jude Dream Home, Cleveland. Member NCBIA. Although Custom Gutter Inc. began as a gutter company, we have expanded into many home improvement products.

Business highlights

15 years of trusted experience

Services we offer

Siding, Gutters, Windows, Awnings, Doors, Shutters, Porch Railings

Services we don't offer

We do not do roofing but we recommend companies that we work closely with.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-5 of 5 reviews

Vivian P.
08/2018
1.0
gutter repair, siding
  + 0 more
Sales manager promptly arrived for our June 5, 2018 appointment, reviewed the job, listened to what we wanted, made some good suggestions & said he'd send a quote within a few days. It's now August 10, 2018 & we're still waiting for that quote. I don't know if job was too small (although Custom replaced our gutters in 2017 for a cost of $2,100, which included a middle man's cut), or if our info was lost, or if he just flat out didn't want to do business with us. All I know is I initiated the call for a quote & I'm not calling again to find out why we fell off the radar.
Description of Work: Requested estimate for putting siding on a small area on the front of house

Rating CategoryRating out of 5
responsiveness
1.0


Response from Custom Gutter Inc
Hello, I appreciate you bringing this to my attention. I have located your estimate, and the notes indicate that the estimate was mailed to you the following day. Unfortunately, we were not aware that you didn't receive it. The estimate is still available and we would be happy to send it again via US mail, or to an email address if you like. I'm glad you had a positive experience with our sales manager, and regret that you felt a lack of follow up. I would welcome an opportunity to make it right. Sincerely, Charles Hewitt, President

WILLIAM G.
04/2018
5.0
gutter cleaning
  + -1 more
They did a good job. They were on time and called afterwards to check in to make sure everything was okay. It was a very good experience. I was happy with their work.
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Gutter Inc
Thank you for taking the time to write this review. It was very thoughtful of you.

Mary F.
11/2016
5.0
gutter repair
  + -1 more
Could not have been better. They were punctual, professional, and they cleaned up everything when they were done.
Description of Work: New gutters and downspouts on the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Nancy E.
09/2015
5.0
gutter repair
  + -1 more
The results were excellent. I had had other quotes which were lower in cost, but I chose the one that I felt would do the best job. I had an additional down spout also installed in order to facilitate the removal of water on my north side of my house. They placed 6" gutters all around, and 3" x 4" down spouting as per my request. I had researched that option, and decided it would solve any and all rainfalls in Avon Lake. Since we have been having many very heavy down falls lately, I felt that was the way to go. We also have rain barrels at 5 of the down spouts, so they had the additional time of cutting open the spouting for their accessability. There also are many flowers and bushes around my house, and the crew avoided trampling them to death. Their work was excellent with clean up each day, and at the end of the job there was NO junk left lying. I would highly recommend them to anyone who was considering this for their home. Since this is not only an improvement to the home, but also a necessity, I am more than pleased with the job Custom Gutter did.
Description of Work: Installed new gutters and down spouts to my entire, and hauled away the old. Also had guards placed on the gutters at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Gerald T.
09/2013
5.0
gutter repair
  + -1 more
.
Description of Work: replaced gutter and gutter cover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    198 Warden Ave, ELYRIA, OH 44035

    http://www.customgutterinc.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gutters,
    Siding,
    Gutter Cleaning,
    Patios,
    Drain Cleaning,
    Doors,
    Windows,
    Decks and Porches

    FAQ

    Custom Gutter Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Custom Gutter Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Custom Gutter Inc offers free project estimates.
    No, Custom Gutter Inc does not offer eco-friendly accreditations.
    No, Custom Gutter Inc does not offer a senior discount.
    No, Custom Gutter Inc does not offer emergency services.
    Yes, Custom Gutter Inc offers warranties.
    Custom Gutter Inc offers the following services: Siding, Gutters, Windows, Awnings, Doors, Shutters, Porch Railings
    We do not do roofing but we recommend companies that we work closely with.

    Contact information

    198 Warden Ave, ELYRIA, OH 44035

    http://www.customgutterinc.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed