Best Fence

Best Fence was on time, organized, made adjustments to meet permit requirements. Job was completed & cleaned up in about four hrs. I was very pleased they were willing to schedule work in January with variable weather conditions.

Fine. Finished in about 3 hours.

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Several years ago when they were just getting started, they installed a fence for my neighbor and I and did a great job. Through the years we have needed minor maintenance like anyone would, but the fence is still standing and very sturdy. All the posts are still plumb and boards in tact. The price was very competitive and they beat out two top local companies. The quality has remained excellent and I highly recommend Best Fence. Good job boys!

He did a good job.

Matt owner of best fence is professional on time efficient of very much knows his facts about this work and city cool and is a very polite young man.

Our experience with them was horrible. We could never get a straight answer from anyone when we called or emailed the office. We never were able to talk to the owner Matt Machoon, because he was "never" available to talk to us and wouldn't return our phone calls. We reported them to the BBB and the Ohio Attorney General. Nothing was ever resolved and it looks like they moved location and renamed themselves. They were previously known as Affordable Fence, then Budget Fence and I am truly shocked to see them on Angie's list as Best Fence. What tipped me off was the original owner of these latter companies is also the owner of "Best Fence." Stay away if you want to avoid grief and heartache with this crew!

Their quote amount was $2500. They were good. I would use them. I have decided not to do the project right now. I would go back to them for another quote; they were fine.

It was an excellent experience with one small exception. The gate that they put in became off-kilter within a few months of the job being completed. I called them in November, and they said that they could come back to fix it. It took 3 months for them to fix it due to the weather, which we had no complaints about. They fixed it, and it now works like a charm. They were prompt, courteous, and professional.

Had a very hard time connecting with someone. Gave up on trying to hire.

It was very impressive. When you pay that much money what is important is how good it will be in a year to twenty years from now. We got three people from Angie's List. He had the best price by a couple thousand dollars. He is cordial, compensate and timely. Installed in two days. It was about 400 feet.

Matt, the owner, came out to do the estimate and then a follow-up visit when we changed what we wanted. He was the first fence contractor that we talked to and were unsure about a lot of aspects of replacing the fence. Matt was very patient and explained everything thoroughly. He checked back a few times as we were getting other estimates and making our decision to make sure we didn't have any additional questions. In the end, he was about $500 more than the company we chose. It was a really tough decision.

I thought they were knowledgeable when the work was done quickly. Since the installation, there are a couple of the boards that are warping. I have called them but they are not very responsive to my calls.

Estimate was spot on, and the work took only 2 days. Fence looks great!

THEY WERE VERY PUNCTUAL AND EVEN WORKED IN TERRIBLE WEATHER CONDITIONS. IT TOOK THEM TWO DAYS DUE TO THE COMPLICATED TEAR OUT OF THE OLD FENCE. THE PRICE CAME TO ABOUT $3500.00.

They were very friendly and it was a professional installation.

Communications with Michelle to explain the project and set up an appointment was easy, the call-back was prompt, and Matt came out quickly for an estimate. He is very easy to work with, and readily accommodated changes in the original schedule (due to a protest from a neighbor) and design (due to me changing my mind) with no additional cost above original estimate. It did take a few days to get a call-back once the project was scheduled to begin. Matt had 2 associates install the posts a day or two in advance. He and an assistant then installed the rails and fence boards with meticulous attention to detail. They took time to orient the rails and boards for best appearance and cut each board individually on site to match the profile of the 8" scallop. All materials were cleaned up, but dirt from the post holes was left behind. I asked for the cut ends to be left for firewood. I am very pleased with the result and would definitely recommend Best Fence.

Matt had good communications, provided a fair price estimate, and completed the work as contracted. Best Fence is a very professional operation! We would use their services again and highly recommend them to others.

The communication with the company was super, callback was immediate. The work crew showed up on time, and the work was completed to our satisfaction. Company owner followed up with a phone call to confirm that we were happy with the job. Clean-up following the job was great.