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Prompt Appliance Repair

Appliance Repair

About us

owner operated

Business highlights

27 years of trusted experience

Services we offer

Refrigerators, freezers, ranges, insta hots, washers, dryers, dishwashers, disposals, ice makers and ovens repair & installation.

Amenities

Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-12 of 12 reviews

Barbara G.
11/2017
5.0
appliance repair
  + -1 more
It went quickly and successfully.
Description of Work: Repair dryer by replacing broken belt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANGELA B.
05/2017
5.0
appliance repair
  + -1 more
Service man was prompt, knew exactly what the problem was and had replaced the part in no more than 5 minutes. However i was charged over $200.
Description of Work: Refrigerator stopped cooling.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Art M.
12/2016
4.0
appliance repair
  + -1 more
Dish washer...Very good Water tank...had difficulty & could not complete.
Description of Work: Successful repair on dish washer & hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ellie F.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joetta E.
05/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: Serviceman was on time. However didn't seem enthused to be here...Quickly turned on the machine, spun the drum. Machine began to turn. Humming sound. He came to the conclusion in less than 5 minutes that the entire motor was shot and needed to be replaced. Called a different appliance company a few days later and my experience was completely different. The assessment from Prompt Appliance Repair was completely wrong!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$50

Amanda M.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JoAnn C.
07/2013
5.0
appliance repair
  + -1 more
The freezer died; there was nothing that could be done. It was quite old and just was not freezing anymore. He came out very promptly. He just charged me for the house call. He was very friendly and professional. He was very good. I would definitely call him again. He said that he would have to replace the whole unit and it would cost more than a new freezer so that is why it was useless to do anything.
Description of Work: Prompt Appliance Repair came out to repair a freezer of mine.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Stephen L.
05/2012
5.0
appliance repair
  + -1 more
He had the repair done quickley. The washer is working just like it is new. I will use him again in the future.
Description of Work: I got home from a trip and started doing the laundry. When I went to put the clothes in the dryer, there was still some water in the washer and the softener was still in the container. I tried to fill the washer and run it again. It just made a grinding noise. I called. and left messages with several companies. None of them returned my call. I looked in the phonebook and found Prompt Appliance repair. It was a Saturday at noon. The owner, Sean answered the phone and asked what the problem was I told him. He said he could be there between 3 and 4. He arrived just before 4. He said that he had worked on a lot of these machines. He brought a part in with him. It took him 19 minutes to fix the machine. The bill was $148 including tax. I thought that this was quite reasonable for a Saturday. I would definitely recommend him and will use him again for future large appliance repairs. He is located in the Easlake - Wickliffe area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Heather N.
11/2008
5.0
appliance repair
  + -1 more
He was at my house within a few hours. He arrived exactly when he said he would. He was courteous, friendly and neat with his work. He even asked if I would like him to remove his shoes. The stove is now working great. I would definitely recommend this company to a friend.
Description of Work: I had an igniter replaced on my stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Margaret N.
05/2008
5.0
appliance repair
  + -1 more
I have used Prompt Appliance Repair on a few occasions. I have also recommended them to family members and we have all been pleased with their service, response time, and price. I called at 9:00 AM in the morning regarding my washing machine and by 2:00 my washer was repaired by Sean. He replaced the pump. They also repaired my freezer last year at a very reasonable cost. I keep their number very handy and recommend them to family and friends.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

RICK T.
10/2005
3.0
appliance repair
  + -1 more
I CALLED SEAN ON A FRIDAY TO HAVE A SUBZERO REPAIRED. HE WAS HELPFUL OVER THE PHONE AND SCHEDULED TO COME OUT TO MY HOUSE ON MONDAY. HE WAS SUPPOSED TO CALL ME AROUND LUNCH. HE NEVER CALLED. I CALLED HIM AND HE RECOMMENDED ME TO USE ANOTHER COMPANY.
Description of Work: WORK WAS NOT PERFORMED.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
1.0


JANET SUSAN G.
06/2004
5.0
appliance repair
  + -1 more
SEAN HAS DONE 3 REPAIRS FOR ME. HE IS ALWAYS PUNCTUAL AND PROFESSIONAL. HE CAN FIX ANY APPLIANCE, AND HIS PRICES ARE VERY GOOD.
Description of Work: SEAN REMOVED DEBRIS FROM THE GARBAGE DISPOSAL AND PLUMBING. IN A LATER SERVICE CALL, HE FIXED MY WASHER AND CHECKED THE DRYER AND ONLY CHARGED FOR A SERVICE CALL BECAUSE THE WASHER WAS EASY TO FIX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    608 Saint Lawrence Blvd, Eastlake, OH 44095

    www.promptappliancerepair.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Prompt Appliance Repair is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 2:00 PM

    Prompt Appliance Repair accepts the following forms of payment: Check,MasterCard,Visa
    No, Prompt Appliance Repair does not offer free project estimates.
    No, Prompt Appliance Repair does not offer eco-friendly accreditations.
    No, Prompt Appliance Repair does not offer a senior discount.
    No, Prompt Appliance Repair does not offer emergency services.
    No, Prompt Appliance Repair does not offer warranties.
    Prompt Appliance Repair offers the following services: Refrigerators, freezers, ranges, insta hots, washers, dryers, dishwashers, disposals, ice makers and ovens repair & installation.

    Contact information

    608 Saint Lawrence Blvd, Eastlake, OH 44095

    www.promptappliancerepair.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 2:00 PM