Fast Dependable Service you can trust since 1985
Serving Lake, Geauga and Eastern Cuyahoga Counties
* Commercial * Licensed * Bonded * Insured
"No Job Too Small"
OH LIC #15133
Water Heaters Repaired or Replaced
Sump Pumps - Sewage Pumps
Water, Gas & Sewer Lines Repaired or Replaced
Faucets Repaired & Replaced
Garbage Disposals Replaced
Sinks, Toilets & Tubs Repaired or Replaced
Drains & Sewer Cleaning - All pipe sizes
Jetting & Hydro Jetting
Video Inspection & Pipe Locating
Frozen Pipe Thawed
Polybutylene Repair Specialists
Back Flow Preventers & Testing - Back Hoe Service
Mobile & Modular Home Specialist
Point of sale (POS) Inspection and Dye Testing Services
Here at Campbell Plumbing & Drain Cleaning we have maintained a family business since 1969. Do you have a plumbing problem in your home or business? Are you currently experiencing a plumbing emergency and need it fixed as soon as possible? Don't panic and trust fixing it to just anyone. When it's your house or your business, you need to make sure you're dealing with a plumber that has the knowledge and experience to get the job done quickly and effectively. We would love to help you. Whether your plumbing issues are large or small, you deserve a plumber that is fast, polite, punctual, and clean. One that is committed toward saving you time and money. We will assess the problem quickly, tell you the cost, and get the job done right. We service Lake, Geauga and Eastern part of Cuyahoga County. We accept all major credit cards, checks for payments of services. Additional phone number - (440) 953-7970 ,
Campbell plumbing did a great job repairing my water leak in the main water line in my basement. They were quick, affordable and had great customer service! Will definitely be using them in the future.
Description of Work: Repaired main water line leak in basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Blanche Ann K.
09/2020
5.0
gas leak repair
+ -1 more
They were prompt, clean, friendly and professional.
Description of Work: New Toilet Flapper
Rating Category
Rating out of 5
value
4.0
Yes, I recommend this pro
$150
Joshua K.
08/2020
5.0
plumbing
+ -1 more
They were awesome. Super helpful! Would definitely use again.
Description of Work: Find and fix a leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Heidi H.
03/2020
5.0
water heater repair
+ -1 more
Scott literally came to our rescue. We are in the midst of the covid 19 pandemic and our hot water heater breaks. He answered the phone at 9pm and came out to see us the next day. We didnt know our entire water heater would need replaced...Scott was compassionate and helped us every step of the way. It is truly amazing to experience such kindness at a time when everyone is in fear of what might happen next. Thank you for your service but most of all thank you for showing us that our need and safety as a family outweighed the needs of big business.
Description of Work: Water heater replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Shawn S.
08/2019
1.0
drain cleaning
+ -1 more
Appointment was for 8am showed up at 8:30am. Was there for an hour and charged us $600.00 for 15-20 minutes of water jetting to clear an "obstruction" that was the start of the pipe not an "obstruction".
Description of Work: Footers inspected for a possible clog
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from Campbell Plumbing & Drain Cleaning
Thank you for your comments about the recent work. Our first appointment is always between 8am-8:30am, I assure you that you were our first stop after we left the shop. After we arrived, your wife showed us the issues inside the house, then we went outside the home to see if there was an obvious issue with grading or gutter work. Once we saw there was no visible signs of any outside issues we prepared to move inside. We started at the sump pump. We explained to your wife that we would start with a sewer camera and see what we could see and then go from there, service #1. Once we camera’d over to the effected area we saw a very large obstruction on the monitor. We tried to push through it with the camera but it was very hard. We then showed your wife what we saw on camera. We explained that this obstruction could be the beginning of your footer drain or a blockage. We then used our Locater, service #2, in attempts to find if the location was an obstruction or if this was the start of your footer drain. Your footer should start next to the garage wall. If this was next to the garage wall this would indicate that it was truly the beginning, but in your case it’s wasn’t near the garage wall. It was in the middle of the room near your main support beam. We suggested that we can snake the drain and see what happens, service #3, no success with the snake. Then we tried another type of machine called a Flexshaft, no success, service #4. We then explained to your wife that we have done everything we could and the last resort would be to use a hydrojetter. Her comments was “please do whatever you need to do, we need to make our basement stop leaking”. We then set up to jet, service #5. We jetted the line several times until we had a clearer view of what was happening inside the pipes. We then showed your wife on camera what we learned. We learned that the footer drain was capped off at the location of the obstruction. We then texted your wife the picture so he could share them with you. We explained that the footer was indeed open and flowing. While we were cleaning up we were asked to camera the other side of the drain. We camera’d the other side of the drain and reported what we saw. We saw typical Heisley Park iron build up on the base of the pipe. This is very typical for this area due to the house being built on a “wet” area. We charge per service, just as if you were to order two items at a restaurant, you would be charged for two items. In your case, we decided, due to the limited use of each item we simply charge you for jetting and no other services. As you can see we tried to be as economical as possible and keep the customer in mind with our reasonable approach to help you.
Christine P.
01/2019
5.0
plumbing, drain cleaning
+ 0 more
Quick and responsive, explained all of my options. Very thorough and cost efficient. Guys were great!
Description of Work: Pipe froze and broke
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark D.
11/2018
5.0
plumbing
+ -1 more
I had tried numerous things to fix it myself, but nothing worked. Scott got here, looked at my toilet, made some adjustments and it was fixed ! He stayed around to make certain it was working and did not charge me nothing. He told me it was an easy fix and would appreciate if I would use them again in the future and recommend them to my co workers and friends. I will definitely use Campbell plumbing for any future needs. He was honest, respectful and all around a nice person. I would highly recommend !
Description of Work: My toilet lever would not flush
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Evie S.
10/2018
4.0
plumbing, sewer cleaning
+ 0 more
The gentleman arrived on time. They were courteous and professional. They were very thorough and kept working on the problem. They came back when I noticed a small problem, and did so within the same day. My only concern is... they were very expensive for me. It has put me back quite a bit for anything else that I needed to get work on.
Description of Work: Snaking our sewer line
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard C.
08/2018
2.0
plumbing
+ -1 more
I was given a 2 hour window for when a plumber would arrive. After 3 hours passed, I called and was told that he was running late and would be another half an hour. I can understand a job taking longer than expected, but it would have been courteous of him to call and let me know. The job involved about 10 minutes of actual labor and the valve probably cost less than $10. My bill was $85 for the service call and $165 for the part and labor, totaling $250.
Description of Work: Replace a shut-off valve under the kitchen sink.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$250
Tom M.
07/2018
5.0
plumbing, drain cleaning
+ 0 more
Campbell was great. My basement floor drain was backing up. I called in the evening and my call was answered right away, service was scheduled for the next day and they called 30 min before arriving to give me time to get home from work to meet them. I know very little about plumbing, so I really appreciated them taking the time to explain things to me. The work was high quality, and they answered questions about other plumbing work that I’ll eventually need to have completed without pressuring me to make an immediate decision. I will definitely use Campbell again in the future.
Description of Work: Basement floor drain snaked and drain trap installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Yipeng C.
07/2018
5.0
plumbing
+ -1 more
I am in a transition of moving and got 2 toilets need to be installed. I called Campbell and they are very prompt. It is my fault that had my scheduling messed up and had to cancel the appointment twice which I feel truly sorry! They’ve been very patient and tried everything to meet my scheduling request. Although I haven’t got the project done yet, I still highly recommend them and will have my next small project scheduled with them.
Description of Work: Toilet installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca R.
06/2018
5.0
plumbing, drain cleaning
+ 0 more
Vince and Justin were friendly and worked quickly. They answered our questions and showed us how our system worked. We are very happy and will definitely use Campbell Plumbing in the future.
Description of Work: We needed a slow drain fixed as well as a new sump pump. We added a water powered backup system to the sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Dipal P.
05/2018
5.0
plumbing
+ -1 more
I noticed a leak under one of my toilets that was leaking through to the unfinished part of basement. I called them and they did come out, however the leak did not show when they arrived. Vince told me to call them as soon as it starts the leak again. Which I did and we were able to schedule the fix 2 days later. Vince and Justin arrived and remove the toilet and notice the flange was below the flooring. Also the wax ring didn't have a horn on it. They replaced it with an enlarged wax ring with a horn as well as a small one. After this the leak stopped. At this time I informed them that more than likely the other 3 toilets would have this same issue over time. As a precaution, I had them come back 2 days after to replace the wax rings on the other toilets. They were nice enough to charge me a discounted rate of one visit rather than 2 separate visits.
Description of Work: Replacing wax rings for 4 toilets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$785
Jane M.
04/2018
5.0
plumbing
+ -1 more
He was very professional and responded quickly. He offered to do the work the following morning, and we scheduled. Then, something came up and I had to cancel. Due to his professionalism and quick response, I will recommend Campbell Plumbing to friends and family.
Description of Work: I called him about a clogged drain in my basement
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
John R.
03/2018
5.0
plumbing, water heater repair
+ 0 more
I was looking into switching my 25 year old electric hot water heater to gas. Power venting a gas water heater a long distance was going to add significantly to the install cost. So the people from Campbell's recommended staying with an electric heater because the payback from monthly savings to operate a gas heater wasn't worth the initial install expense. Which means they're looking to do the job the way that makes the best sense. Honest advice. Good first impression. They were experienced and knew what they were talking about. I'll call them again.
Description of Work: switch to gas hot water heater
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa B.
03/2018
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
Vince and Justin were very professional and very knowledgeable. I am satisfied with the level of customer care and service given. That’s rare these days. I will hire them again without question.
Description of Work: Sewer clean out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe S.
03/2018
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
I’ve used Campbell twice and I intend to use them the next time too. That’s how comfortable I feel with their professionalism and knowledge.
Description of Work: Water heater and clogged drains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Amy K.
03/2018
5.0
plumbing
+ -1 more
Vince was very knowledgeable and professional. We had an issue with water hammer. Water hammer arrestors were installed on the washing machine. Vince then tested to make sure that there were no additional issues with water hammer sounds. Vince took the time to do a thorough job and make sure that the problem was resolved. The entire project took under one hour. The labor fee of $85 was very reasonable. However, based on my understanding of the parts needed, the $250 fee for parts was very high. The cost to purchase the parts on my own would have been approximately $50. I do not mind paying extra for excellent service, which I did receive, but I thought the markup on the parts was excessive.
Description of Work: We had a problem with water hammer. We had water hammer arrestors installed on our washing machine.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$305
Andrew P.
02/2018
3.0
plumbing, sewer cleaning
+ 0 more
initially called out as kitchen sink was backing up. the house is old, turn of the century, no available cleanout. Using a jetter they attempted to flush line from the street but they got their tool head stuck in the sewer line. They claimed it was not their responsibility as the home had faulty sewer line so I as the customer was responsible for retrieval. That was $3000. Tool retrieved but the problem was not fixed. For $3500 more they excavated, placed a sewer line cleanout in the backyard and jetted the sewer line. While the crew was friendly and pleasant, they left tractor marks in the backyard where the backhoe was, debris and rocks from excavating, mud all over the walk. They also turfed my yard backing their trucks out. None of that was cleaned up. no boards were placed down under the backhoe. No attempt to at least repair with some dirt their turf marks. Big mess for me to clean up. While the work was solid and the workers were pleasant, I was not happy with the way they tore up the lawn and just left it. I also am not so sure about the claim that if a professional plumber gets his tool stuck in your sewer line which he agreed to examine as a professional, the customer is responsible for the retrieval of the tool. Doesn't seem right
Description of Work: 1.) open basement floor and retrieve stuck snake head, 2.)install sewer line clean out, remove clog in sewer line.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$6,500
Greg K.
02/2018
5.0
plumbing
+ -1 more
I needed to have a gas line added for a gas appliance.
Description of Work: Gas appliance line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vince L.
09/2017
5.0
plumbing
+ -1 more
Their price was better than all the competitors that did an excellent job they was prompt and very professional definitely will use them again
Description of Work: New hot water tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pierre - Helen P.
08/2017
5.0
water heater repair
+ -1 more
EXCELLENT!!! WE WERE REFERED BY ANOTHER COMPANY AND WE ARE GLAD WE DID WE CALLED FOR SERVICE SCOTT CAME TO OUR HOME IN THE EVENING LOOKED AT THE WATER TANK HE ORDERED US A NEW TANK AND WAS AT OUR HOME THE NEXT MORNING AND INSTALLED THE TANK, THEY WERE VERY PROMPT, PROFESSIONAL, WORK WAS COMPLETED IN A TIMELY MANNER CLEANED THE AREA THEY WORKED IN WE WOULD HIGHLY RECOMMEND CAMPBELL PLUMBING AND HEATING TO EVERYONE
Description of Work: Hot Water Tank went our
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane S.
08/2017
5.0
plumbing
+ -1 more
They were incredibly polite, responsive and helpful. They gave me suggestions on how to fix it myself!!
Description of Work: My grandson used almost an entire roll of toilet paper and blocked the toilet drain.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas M.
08/2017
1.0
plumbing
+ -1 more
Botton Line - WAY OVERCHARGED for a simple job. Campbell Plumbing charged $1,360 for work at my house from 8:00am to 11:00am. 3 hours work! Leow's pricing was $380 for the same work. I was referred to Campbell by a relative of a relative. I was EXTREMELY dissapointed. The installation started out fine. A polite, presentable, professional plumber, Tom, arrived at 8:00am sharp with his truck (that he repeatedly commented was new, and not fully equipped yet). I went over the work with Tom, and assisted him with removing the old units and bringing the new units into the work area. At 8:50am the lavatory was ready for installation of the new units. I noticed a separation where the wall meets the floor and asked Tom if I had 20 minutes to run up to Hone Depot for caulk. Upon my return at 9:15am, a second worker and truck had arrived. I was surprised to see a second worker when one was handling the work just fine. The second plumber, Vince, did practically nothing. He sat in his van in my driveway and talked on his cell phone most of the time. He ran to get 2 shutoff valves that weren't needed as there are shutoff valves in the basement closet beneath the lavatory. 3 hours on-site $1,360 trying to be generous........ Materials used $100 max Maximum hours (even if you say the guys started at their shop at 7:00am) 8 hours max The bill should not have exceeded $850 tops. I called the owner to complain and he argued with me that this was a good price for the service. BUYERS BEWARE! I was taken advantage of because I failed to ask for a firm price before authorizing the work to begin. I thought I was dealing with a reputable contractor - WRONG!
Description of Work: Replaced toilet, sink, and vanity with new in lavatory. I pre-purchased the toilet, sink, and vanity at Loews, and had it staged for installation.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$1,360
Amelia C.
07/2017
5.0
plumbing, water heater repair
+ 0 more
Campbell is very responsive to customers. The service men arrived promptly for appointments. The jobs I needed were done well in a short amount of time. Parts had to be ordered for a new faucet. I was called as soon as my faucet by one eager to get the service done. I highly recommend this company. ACT
Description of Work: Replacement of a leaking faucet and addition of a control valve to the hot water tank
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Heating and Air Conditioning
FAQ
Campbell Plumbing & Drain Cleaning is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Campbell Plumbing & Drain Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Campbell Plumbing & Drain Cleaning does not offer free project estimates.