BILL REYNOLDS HEATING & AIR CONDITIONING

Everything went very well from start to finish. When I called to schedule an appointment, my call was answered promptly and professionally. I was able to schedule an appointment for a convenient day and time early in the upcoming week, and the pricing was explained. I received a text message the next day to confirm that the service person would come on Monday. On Monday morning the service person texted to confirm that we were on his schedule; he also texted when he was on his way, and he arrived promptly. The service work was performed thoroughly and efficiently, and everything was explained well. I was given the option of having a PDF of the invoice emailed to me or having a paper copy mailed (I askedd for an email, and it arrived promptly and accurately). We were impressed and very pleased with the excellent service provided by Bill Reynolds Heating and Air Conditioning. We would use the company again and recommend them without hesitation.

Went well, came very next day and repaired.

Great service start to finish. Wonderful workers & staff.

The whole process from the quote to the final installation went smoothly. Everyone involved was courteous, professional, and trustworthy. The owner/salesman took extra time to explain all the available options and the differences among them. Alex, the technician who installed the equipment, was an artist. He made everything fit in the space available even though it required some reworking of ducts and vents. Alex also went above and beyond to install the new thermostat exactly where I wanted it. The entire project took four days. When the installations were done, the work areas were tidy, and all the old equipment was removed. The owner of the company even visited the site to be sure the results were as expected. My family and I have been customers of Bill Reynolds for many years. We would not even consider using anyone else. Our many experiences have always been first rate.

They were on time very professional would use them anytime. Very good.

The 2 installers came on time and were courteous and friendly. They performed their work in an unobtrusive manner. When done they answered any questions.

Friendly people to deal with. Very professional and courteous. Work done looks great. Pricing was very competitive.

I've been using them for 30 years. They are busy and on time.

They arrived on time and replaced our other unit quickly. The technician even went above and beyond, installing a heat register cover and providing and extra filter door(ours was missing). Great job.

They did a wonderful job at giving us options. The weather was very cold and they promptly replaced the furnace in one day. They were on time, cleaned up the mess and explained their work.

They have been an excellent company all these years. They are very professional and always do a good job. Very courteous and polite. I would never think of changing them and I would highly recommend them.

They were prompt, professional & courteous. I highly recommend them.

On-time, friendly, skilled installers. Did a great job.

Good experience. Only problem was the amount of time it took (3 days spread over two weeks).

They are absolutely fantastic. I would recommend them.

Technicians on time, equipment replacement & disposal of old units, explanation of controls, testing & demonstrating operation & settings.

We've used Bill Reynolds for years. For the installation, the installers arrived on time, performed the installation, friendly, and were polite and professional.

Company was on time – men were hard workers, friendly and knowledgeable. Would highly recommend them!

Very honest and professional contractor. They helped us with scheduling the install during the holidays. Work was out standing, vent work is a piece of art. They looked at all aspects of the installation. Very happy with the Carrier 2 speed furnace and the upgraded thermostat. Very quiet furnace! Blows much strong and hotter then the old once on it's best day. I highly recommend Bill Reynolds and Carrier products.

Our furnace is working fine now. They were polite and punctual and their service was very good.

The entire process went very well. The team arrived on schedule and completed the switch in a timely manner. They reviewed with me the changes needed to accommodate the new unit. The unit was checked for proper operation prior to leaving. The team removed all old parts and cleaned up all debris, etc.

Excellent service, on time and professional, courteous.

As it turned out I did my homework, what did we do before the Internet, and also researched on Angie's list. I did get a new furnace, but from a different company. Absolutely nothing to do with the service, just about cost as anyone knows with a house.

Technician was polite and courteous. Performed maintenance in a timely manner

They scheduled me two weeks out then on the day they were supposed to install they cancelled. Then they cancelled again on the re-schdule date. This company obviously doesn't have the capacity to handle the customer base. I travel for work and my time is critical - on both occasions they screwed up my schedule and pushed me farther back on other things I desperately needed to get done. They were un-apologetic and arrogant about the inconvenience.