it was a disaster, 2-16-16 installed 16x14 room and did not power stretch it. room looked terrible, that evening we called him to inquire about power stretching the room he yelled at us and hung up on us. 2/17/16 he phoned to apologized, had a story, asked for forgiveness and stated he would try to return thursday the 25th He called on the weekend and left message on our cell stating he could not come until Monday 3-1-16 and stated on message he would make the lg rm right and not to worry. 3-1-16 he returned and installed the final two rooms when he stated he was completed I inquired to the large room. He showed me how he knee kicked it and that was all he was going to do. I reminded him that he was to power stretch the room as we had wished he stated NO. I stated job not complete nopay. What happened after that I kid you not. I couldn't have ever dreamed my life would be like this with a contractor in my home. he demanded monies he screamed he threatened to tear the carpet up he was a person out of control. that point i asked him to leave he went to my master bedroom threatening to tear out. I had no option but to call the police. I actually had to leave my home w him in it to call and speak w the police. They were able to get him to vacate my property on the phone while the police were in route so I could re enter my home. I could go on with other but will not. I will say the people who came out to repair fixed more the stretching in my lg room, seam tape not glued pad gapped in middle of floor etc etc . I got pictures to all the rooms i could go on and on. All I can say folks way to much for a person who has had a stroke and a total hip replacement. never thought in my home this type of rage
Description of Work: The provider was to install carpet in three rooms, as well as install pad. to install new carpet we had stored in our basement approx size of rm's 16x14 -- 12x9 ---11.5x9 we removed all furniture they take out old, install new carpet start and competition dates 2-16-16 for lg room 2-18-16 for two smaller rooms
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$700
Response from SPOT CARPET INSTALLATION
This man will get work done then not provide payment. No contractor should ever do work or even give a quote. He is looking for a free hand out and will try to say that work was not done correctly ,even tho he has no idea of how work should be preformed.
STEVE S.
02/2016
5.0
carpet installation
+ -1 more
It was accomplished in a couple weeks from order. It is superb and a call back for a very small item was done the next day. This is the person I will continue to use and brag on.
Description of Work: Ordered and installed sun room carpeting and pad. One of the best carpeting persons I have ever worked with. Hard worker with great professional insight. You will not do wrong.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Adam B.
01/2016
5.0
carpet installation, flooring contractor
+ 0 more
I was having trouble finding someone to do a small job like this, I called Mike on Monday, he came out that day to do an estimate, he then came back on Wednesday to install. Quick, punctual, and everything looks good. I will use him again and recommend him to friends and family.
Description of Work: I had a small 10x20 room that I needed carpet installed in, I already had the carpet and pad, and 1/2 the tack strip was down.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Bryant W.
12/2015
5.0
carpet installation, flooring contractor
+ 0 more
Mike actually installed carpet for me in July 2014. I'm on Angie's list now to get his number to do my upstairs! He worked with his son on the installation. Very professional and save me a ton of $ by cutting the carpet in such a way that I didn't have to buy a ton of waste (Empire carpet would not let me do that an insisted that I buy a ton of waste). I can't see any seams in the carpet and after 1 1/2years is still great.
Description of Work: Living room carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank C.
11/2015
5.0
carpet installation
+ -1 more
Mike was very professional and very easy to work with.
Description of Work: Installed carpet in my upstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ken D.
10/2015
5.0
carpet installation, flooring contractor
+ 0 more
Mike was great to work with. He is probably one of the most responsive contractors I've worked with. He always returned phone calls quickly and kept in constant communication as to the status of the carpet we ordered and when he would perform the work. Mike was very friendly and professional. He got us a nice mid-grade carpet that we used on a rental home and charged a better price than a big box store to tear out and replace all carpet/padding in the 3 bedrooms in that home. We are definitely satisfied with his work and will use Mike again.
Description of Work: Replaced carpet and padding in 3 bedrooms plus stairs.
I called Mike early this morning and because he took the time to drive over to our place before his next job our carpet to new tile transitions on concrete floors and our carpet to new tile transitions on wooden floors is done! I actually considered doing this myself, I am so glad I didn't! I would have had to purchase all the materials and what if I'd cut too much of the carpet! Mike also took the time to repair the carpet to tile around our front door and fireplace that after seven years of wear and tear began to unravel. It now looks brand new. Thank you Mike!
Description of Work: New tile in three bathrooms was installed; I needed someone to install the carpet to tile transitions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Todd H.
08/2015
5.0
carpet installation, flooring contractor
+ 0 more
Was very prompt and did a great job at a fair price
Description of Work: Installed carpet in master bedroom walk-in closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Denise S.
08/2015
5.0
carpet installation, flooring contractor
+ 0 more
Mike was prompt, friendly, knowledgeable and very quickly made the repair. I was pleasantly surprised his actual charge was LESS than his phone estimate. In my experience that rarely happens.
Description of Work: Reattached carpet in guest bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick K.
07/2015
5.0
carpet installation
+ -1 more
Mike and his daughter did the work quickly and flawllessly. AND they did a thorough cleanup I asked to be called before he came. Mike showed up twice without doing so
Description of Work: Installed pad and carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$450
Shawn C.
06/2015
5.0
carpet installation, flooring contractor
+ 0 more
Mike is very good at what he does. He installed carpeting in entire basement and runners for our hardwoods steps. He provided great suggestions for the steps. He is very fast and the quality is great. He is also honest and I would trust him to tell me the facts. Would use again.
Description of Work: Basement Carpet installation and runners for upstairs steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa B.
01/2015
5.0
carpet installation
+ -1 more
I needed this job done quickly and Mike happened to be available. He had no problem coming out unscheduled. Great price, quality, and advice. He finished the job in no time and helped me out of a jam. Thanks again Mike!!
Description of Work: Carpet re-stretch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
STEVE S.
12/2014
5.0
carpet installation, flooring contractor
+ 0 more
recommend highly calling this company. Once you do, you will be hooked.It went GREAT!! ike helped with selection, style and ultimate installation. He did a great job in all aspects. He was a superb resource at a reasonable cost. I
Description of Work: Provided and installed premium carpeting in our new sun room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Deborah F.
12/2014
5.0
carpet installation, flooring contractor
+ 0 more
Mike was very thorough in talking through the estimate and options for the process with us beforehand. Very prompt and responsive in scheduling. He matched a comparatively difficult pattern beautifully and the steps look flawless. He had a helper to clean up as he went and help him with equipment needs who was also very pleasant and efficient. We would recommend him and definitely would use him again.
Description of Work: Mike installed new carpeting and pad for a large great room area with three very wide steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Bryant W.
09/2014
5.0
carpet installation, flooring contractor
+ 0 more
This family run company is great! Honest & they are all about helping the customer. They did s great job!
Description of Work: Great work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
MATTHEW S.
09/2014
5.0
carpet installation
+ -1 more
This is the 3rd carpet installation we have had Mike and crew perform in two separate houses we have owned. He is the best consultant and very helpful in finding the right color, quality and price for any of the jobs. This basement carpet replacement required us to request Mike perform the installation over separate days to give us time to move the basement contents from one side of the room to the other. Mike did a fabulous job with this and also the seams we spoke about and where he would place them are invisible, they cannot be seen from any spot in the basement.
Description of Work: Assisted in carpet/color selection and then removed carpet/pad in basement and stairs and installed new pad and carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
dendi S.
05/2014
5.0
carpet installation
+ -1 more
We found out Mike from Angie's list. We wanted someone local to install our carpet after getting quotes from a few different big box stores. Mike was patient and very accommodating from the beginning. We asked him a couple of times to bring samples of different quality of carpets. Each time he was always willing to do that and brought us some samples. He didn't pressure us at all. His quote was the best one for the quality and type of carpet we wanted to install. At the day of installation, he worked hard to get it done right. Installation went pretty well. I noticed a little bit off installation on the last few steps he did at the day. I called him after that and explained to him the situation, and asked him if there was anything he could do to make it look a little better in the last few steps on the stairs. He showed up a little more than a week later and fixed those steps. We had our steps hollywooded, so not that always straight forward to install. We were pretty happy about the end result. We will definitely hire him again for our future carpetting needs. We will also recommend him to our friends and neighbor.
Description of Work: Installed new carpet and pad in hallway upstairs and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,265
Theresa E.
05/2014
5.0
carpet installation, flooring contractor
+ 0 more
Mike did a beautiful job of installing a piece of carpet. He reduced the price of installation when he determined that our existing pad was in great condition and did not need to be replaced. Would definitely use his services again.
Description of Work: Installed a piece of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Denise J.
04/2014
5.0
carpet installation, flooring contractor
+ 0 more
He did an incredible job! I highly recommend him.
Description of Work: Installed carpet in basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Laura T.
02/2014
5.0
carpet installation
+ -1 more
Mike was very flexible in allowing us time to move furniture and worked around our schedule. I feel that we got a good quality product and quality installation at a good price.
Description of Work: We had carpet installed in our upstairs master bedroom, 3 other bedrooms, and hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Dana F.
10/2013
5.0
carpet installation
+ -1 more
It went great, showed up right on time with a truck load of carpet. Finished the job with no issues
Description of Work: Carpet install 4 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Dana F.
03/2013
5.0
carpet installation, ceramic tile
+ 0 more
Mike is there when I need him and his work is guaranteed
Description of Work: Spot Carpet installs for The Gray Group whenever I have a call for carpet or tile
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Renee A.
12/2012
5.0
carpet installation
+ -1 more
It was a quick and easy process.
Description of Work: Mike installed carpeting/padding in our basement, bedroom and stairs/hallway. He did a fantastic job and was prompt and quick. We had our stairs done Hollywood style with a pattered carpet and it looks beautiful. We are very happy with him and his services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Mark S.
12/2012
5.0
carpet installation
+ -1 more
Mike worked with us around our painting schedule. He was there when he said he would be, and finished the job on time. I would use him again. Great to work with.
Description of Work: We had our upstairs bedroom and the stairs carpeted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Frank G.
04/2012
5.0
carpet installation
+ -1 more
Mike answered my first call, came a couple of days later to provide an estimate and installed my existing carpet less than a week later. He was very prompt, professional and the job was very well done. Although using existing carpet that has been sitting in a crawl space for years is never a carpet installer's dream, he was very polite about this situation. Good guy, nice work, local presence. My contractor has found a new carpet guy to work with.
Description of Work: We had water years ago after putting down new carpet, so we kept the new carpet that didn't get wet and stored in our crawl space. Mike installed the carpet in 1/2 of our finished basement along with the steps. He provided the padding in the cost. Job took about 3-4 hours.
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Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile
FAQ
SPOT CARPET INSTALLATION is currently rated 4.9 overall out of 5.
SPOT CARPET INSTALLATION accepts the following forms of payment: Check