Richard Held Lawn Mower Repair

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Good.

Best tune up ever.

He gave me a loaner while he was working on it. He fixed the problem and gave it a tune up. It was a lot less than what I have paid before.

He picked it up on Friday (extra charge notified and accepted ahead of time), fixed it and returned it on Wednesday.

Extremely good value. Most repair shops would have replaced the carb, charged extra for blade sharpening, and not noticed the loose wheel. Very nice experience.

Did excellent work, the mower run like new.

EXCELLENT SERVICE! RICK PICKED UP THE MOWER THE SAME DAY I CALLED, PERFORMED THE SERVICES PROMISED AT THE ESTIMATED PRICE. I HAD THE MOWER BACK IN FOUR DAYS, AND THREE OF THOSE DAYS WERE A HOLIDAY WEEKEND. WHEN RICK RETURNED THE MOWER IT WAS AS CLEAN AS THE DAY I BOUGHT IT.

RICK WAS PROFESSIONAL AND HONEST. HE FOUND THAT THE CABLE WASN'T TIGHT ENOUGH, AND HE MADE THE ADJUSTMENT FOR A MERE $20. I WILL USE HIM AGAIN.

THANKS AGAIN, ANGIE'S LIST, FOR HELPING ME FIND ANOTHER QUALITY SERVICE PROVIDER. LAST SUMMER, OUR 2-YEAR-OLD LAWN MOWER STOPPED RUNNING AFTER WE'D USE IT FOR A FEW MINUTES. ANOTHER LAWN MOWER REPAIR MAN TRIED THREE TIMES TO FIX THE PROBLEM, BUT COULDN'T. SO ALL SUMMER, WE USED AN UNRELIABLE AND FRUSTRATING LAWN MOWER THAT CONKED OUT DURING EACH MOW. THIS SPRING, RICK HELD FOUND THE PROBLEM - A METAL AIR FILTER ON THE INSIDE OF THE GAS CAP HAD BROKEN OFF. THE REPAIR - $3. OUR MOWER IS WORKING LIKE A CHARM. THANKS, RICK!

OVERALL GOOD EXPERIENCE, CAME TO UPPER ARLINGTON FOR WHICH $20 OF THE COST WAS THE PICK-UP AND DELIVERY CHARGE. AT THE PRICE OF GAS AND TIME, REASONABLE. THEY MADE REPAIRS AND BROUGHT BACK THE MOWER ON TIME. THEY ARE VERY PROFESSIONAL AND PERSONABLE.

HE HAS EXCELLENT SERVICE AND RESPONSIVENESS. I WILL DEFINITELY USE HIS SERVICE AGAIN.

THIS IS THE SECOND YEAR WE HAVE CALLED RICK TO TAKE CARE OF OUR LAWN MOWER. WE LIVE CLOSE ENOUGH THAT HE IS WILLING TO PICK UP OUR MOWER AND DROP IT OFF WHEN DONE. THE MOWER WAS IN GREAT SHAPE WHEN HE RETURNED IT. HE ALSO RETURNED WITHIN THE TIME FRAME PROMISED.

INEXPENSIVE, DONE RIGHT AND QUICKLY, VERY POLITE, AND OFFERED TO PICK UP THE MOWER. A COMPLETELY SATISFYING EXPERIENCE.

GREAT JOB! FREE PICK UP AND DELIVERY. MY LAWN MOWER WAS REPAIRED IMMEDIATELY.

ON TIME, VERY POLITE AND HONEST ABOUT COST (WOULD BE LESS THAT $100) FREE PICKUP & DELIVERY WAS HELPFUL. DELIVERED ON TIME. ONE PERSON SHOP AND ALL WORK PERFORMED BY PROPRIETOR.

NEVER RETURNED CALL, SO I WENT ELSEWHERE.

WHEN I GOT IT BACK IT HAD A LEAK IN THE FUEL TANK. I CALLED HIM, HE CALLED ME BACK THE SAME DAY AND CAME TO MY HOUSE AND FIXED IT WITHIN 3 DAYS. JUST A PLUG THAT WAS NOT TIGHT ENOUGH. THERE WAS NO CHARGE. VERY NICE MAN, WAS PROFESSIONAL AND TOOK CARE OF MY REQUEST.

HE DOES AN EXCELLENT JOB AND IS A WONDERFUL REPRESENTATIVE FOR ANGIE'S LIST!

$20 WAS PICK-UP/DELIVERY WHICH I DID NOT EXPECT CHARGE, BUT IT MAKES SENSE SINCE HE IS IN DUBLIN AND I AM NOT IN DUBLIN. OVERALL, MOWERS LOOK AND RUN GREAT! ONE MOWER, HUSKEE HAD BEEN IDLED FOR TWO YEARS. RUNS BETTER THAN EVER. DEFINITELY WILL USE AGAIN. VERY FLEXIBLE PEOPLE. SLOW TO REPLY, THEN WE HAD PHONETAG. OTHER THAN THAT, GREAT SERVICE. BEST TO ASK ABOUT PICK-UP/DELIVERY CHARGE FIRST. IT MAY BE BETTER IF YOU DROP OFF OWN MOWER.

REALLY PLEASED! THEY CLEANED IT AND IT LOOKED LIKE NEW. THEY ALSO PICKED IT UP AND BROUGHT IT BACK. LAWN AND MOWER ARE HIS LIFE. HE WORKS FOR DEERFIELD (IF I REMEMBER RIGHT). I PLAN TO GO BACK NEXT SPRING. $7.50 FOR PART AND $40 FOR LABOR.

MR. HELD DID A FANTASTIC JOB WITH OUR LAWN MOWER. HE NOT ONLY COMPLETED THE WORK I REQUESTED BUT RETURNED THE LAWN MOWER ALMOST AS SHINY CLEAN AS WHEN WE PURCHASED IT! HIS TURN AROUND TIME WAS EXCEPTIONAL, HE PICKED UP THE LAWN MOWER AND DELIVERED IT BACK AGAIN WITHIN THE SPAN OF JUST A FEW DAYS. WE HAD SIMILAR WORK DONE ON THE LAWN MOWER BY ANOTHER COMPANY LAST YEAR AND PAID ABOUT $20 MORE AND GOT A LOT LESS. I HIGHLY RECOMMEND HIS SERVICE.

HE WAS VERY NICE IN EXPLAINING WHAT HE WAS DOING. ARRIVED WHEN HE SAID HE WOULD AND WAS VERY GOOD ABOUT GETTING THE TRACTOR BACK WHEN HE SAID HE WOULD. HE WAS JUST WONDERFUL.

BOTH LAWN MOWERS LOOKED ALMOST NEW AGAIN!

THEY WERE VERY PROMPT, WILL PICK UP MOWER AT NO ADDITIONAL CHARGE. THEY WERE EXCEPTIONALY HONEST