GEITGEY'S AMISH COUNTRY FURNISHINGS

All the pieces we ordered had to be customized to some extent due to our specific taste so that brought the cost up a bit but we knew that going in. They did such an amazing job and the quality will last many lifetimes. There was a very small ding on the dresser and they sent their guy out to fix it and you would never know it was there. In fact I cant even find it now. Rod the owner was wonderful to work with and I've since ordered more from him.

I brought in a physical sample of our kitchen cabinets (for stain matching). Geitgey's recommended a stain color & I went with it. Upon delivery, the stools were noticeably different than the cabinet sample that was provided for stain matching. I contacted Geitgey's & a visit was scheduled. Mr. Geitgey offered to restain the stools for ~ $100 to $200. For me this solution was unacceptable. An actual cabinet sample was brought into Geitgey's. They chose a stain, that they said would match....and it doesn't. Having already spent $635.33 on the stools, I declined Mr. Geitgey's offer. The quality of Geitgey's furniture is excellent. I had previously purchased ~ $13k in furniture from Geitgey's with no problems. In this case, however, Geitgey's demonstrated deficient customer service & a lack of expertise in stain matching. There are a lot of places to buy furniture. I will be taking my future business elsewhere.

They are extremely professional. They have a showroom and I was in their showroom. It was amazing. It was beyond expectations. He came to install the cabinet and spent two full days like 8:oo to 5:00 PM installing these custom cabinets. I live in an old house and the ceiling isn't levelled and they made sure it's in custom pieces to make sure that the crown molding was even all the way across the top so it's pretty intense. It was great. I'd give them an A on everything. I would love to use them again.

unknown

I met with Paula towards the end of September to discuss my desire for a sewing table. I had looked at Koala cabinets and they were more money than I wanted to spend. At the time, I thought I could purchase a desk, have them make a cutout for the machine and add a lift. But it was not quite that simple, so we worked together to design a table/cabinet. The table was half the cost of a Koala cabinet. Things started off well, Paula and I touched base often. In November, I stopped by the store to ask when they would need my sewing machince for the custom insert and was told that their supplier was unable to make that insert. It was not a problem. It seemed like she knew this before I stopped in, so a phone call or email to convey that information would have been nice. I begin to look online for sewing table inserts and decided on a company, and emailed Paula to let her know. She had been researching the issue, too; and we agreed on the same company. The problem was that the cutout was not the same size as some standard cutouts. Paula communicated with the builder to see if it was too late to expand the cutout of the table. It was not, so the adjustment was made. However, I feel like this adjustment pushed my table delivery date further back. The table I thought I was getting before Christmas was now not coming until after Christmas, and in fact, not until the end of January. The day of delivery arrives and I am panicked because I am worried that the table will not go down the stairs. My doorway is less than 30and quot; across and the table is 30and quot; deep and 30and quot; tall. The wonderful delivery guys came and I expressed my concern. They said that they will try to make it work, and they did. However, the back of the table was not what we had discussed. The table was returned to the builder to adjust the back and to make the top removable so that the table would fit down the stairs. I am very fortunate that they were willing to work with me on my error of not measuring the door. A new delivery date of March 8 is given. The same wonderful guys come to deliver and this time there are no problems getting it down the stairs. But when they attach the top, a couple of screws pop through the top. They tell me that they have to take the top back to have it fixed in store. I am a little less than pleased, as we were entertaining that evening, and I was counting on that space. It was an accident, and they happen. It just happened at a very inconvenient time. So, we had to go out and purchase particle board to use for this one night. The table top was delivered on March 13th by the same guys. All is well, but I now do not have a shelf for the cabinet, but I am told they are working on it. I cannot say enough good things about the two men who have been at my house repeatedly to deliver the table. They were very kind and polite, even funny. They apologized for their error in reagards to the top. After they delivered the table for the final time this past week, and I realized that I did not have instructions for the lift, one of them stopped by on his way home and showed me how to operate it and even adjusted the settings for me. The biggest frustration for me was the lack of communication once the major details were hammered out. The acrylic insert, it seems that they knew that they would not be able to supply it well before I stopped into the store, but they did not contact me to let me know. If I had not stopped in the store that day, when would I have found out? If I had known that enlarging the cutout would have added a month to the delivery time, I would have forgone that and paid extra for the acrylic insert that I needed to order. When the table top was returned to the store, no one called to apologize for the inconvenience or to tell me when I could expect it. I had to call on the 11th at 5:30 p.m. to inquire about it, and at that time, delivery was scheduled for the 13th. The main point being that I should not have to call. I mentioned that we would not use them again in the future. However, we did order outdoor furniture from them before this latest incident. We will see them again in a few weeks, but it will be the delivery people, who we happen to enjoy.

We had a dining room table made to our size specifications. It was based on a model in their showroom. The work was done perfectly. We had a blemish on our newly delivered table. They let us keep it for the holiday to use and picked it up, fixed the surface and redelivered it. Great table, great service!

WE HAVE PURCHASED SEVERAL PIECES OF FURNITURE FROM THEM OVER THE YEARS. THE QUALITY IS OUTSTANDING. THEIR SHOWROOM HAS SOMETHING FOR EVERYONE. WELL WORTH THE TRIP OUT TO DUBLIN. YOU GET TO PICK WOOD AND STAIN. WILL EVEN MODIFY THE DESIGN TO YOUR LIKING. TONS OF DIFFERENT STYLES. OWNER AND STAFF ARE ALWAYS A PLEASURE TO DEAL WITH. I HIGHLY RECOMMEND.

HAD A UNIQUE REQUEST. DID NOT WANT THEM TO STRIP AND REFINISH BUT RATHER ONLY REPAIR IT AND CLEAN IT UP. THEIR WORK AND SERVICE WERE OUTSTANDING.

THREE OF THE DRAWERS ON ONE OF THE CHESTS DID NOT FIT PROPERLY. A REPRESENTATIVE CAME OUT THREE TIMES TO CORRECT THE PROBLEMS. TWO OF THE DRAWERS WERE REBUILT ONCE, ONE WAS REBUILT TWICE. ALSO, ALL OF THE HARDWARE WAS REMOVED AND REFITTED TO MAKE SURE ALL OF THE DRAWERS SLID IN AND OUT PROPERLY. THEY WERE GREAT. I WOULDNT HESITATE TO PURCHASE FROM THEM AGAIN.

WE HAVE PURCHASED THE FURNITURE FOR OUR MASTER BEDROOM AND A ENTERTAINMENT CENTER FOR OUR FAMILY ROOM FROM AMISH COUNTRY FURNISHINGS. WE REALLY APPRECIATE THE QUALITY OF THE WORKMANSHIP, AND THE FAMILY, NO PRESSURE SERVICE OFFERED AT THE STORE.

unknown

DOES GREAT WORK HAS USED MANY TIMES WILL KEEP USING