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BRM Laptop Repair

Computer Repair

About us

Computer, tablet and laptop repair and consulting. Accepts cash, check and credit card. Angie's List members receive a 5% discount after services are complete. Discount must be requested as a member prior to payment completion.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

laptop repair including hard drives, screens, keyboard, motherboard, battery replacements, software repair, windows installation, virus/spyware removal, upgrades, consulting, wireless troubleshooting, small business consulting, program installation & cleaning, basic networking, basic server support

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.6
punctuality
4.6
Showing 1-7 of 7 reviews

David E. M.
04/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Replaced a cable on my laptop that was connected to my LCD screen. The supplier of the part initially provided the wrong one, so there was a few days delay in getting the repair completed, but the delay was not caused by BRM. The cost was very reasonable and the staff was competent and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Dan W.
03/2013
4.0
computer repair
  + -1 more
3171 N High St Columbus, OH 43202 (614) 313-9901It went well. It took about a week and a half start to finish. He first diagnosed it in all the ways I had already tried (which were good ways, I just happen to know that much about computers too). He found the right part, and replaced it as expected. He even went a little above and beyond by putting in shims to help the processor not over heat as easily (apparently an identified problem with this model family). I picked it up and was happy with that.
Description of Work: Replaced Motherboard in my HP touchsmart tx2510us. Also put in shims to help offset overheating problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

MICHAEL & VICTORIA F.
03/2012
3.0
computer repair
  + -1 more
Called to inquire about repairing a laptop. Left a message and didn't get a reply for almost a week. Used another provider.
Description of Work: Called to inquire about repairing a laptop. Left a message and didn't get a reply for almost a week. Used another provider.

Rating CategoryRating out of 5
responsiveness
2.0


Response from BRM Laptop Repair
Our technician's cell phone bill shows that on 2/21/12 at 5:19 PM we attempted to call this customer back. The call lasted for 1 minute and we either left a message or the customer was unreachable.

JIM L.
04/2011
5.0
computer repair
  + -1 more
It was a very good experience.
Description of Work: I had a problem with my desktop. They diagnosed the problem, fixed it and returned it in about 2 days. The receptionist and the repair guy were very friendly and I trusted them completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ALEX C.
04/2011
5.0
computer repair
  + -1 more
Whenever we call with a concern, they are quick to respond, schedule the work and complete the work efficiently and without mistakes.
Description of Work: We have used this company several times for many computer repairs at my office. They have installed new computers for us that we had purchased and connected all of our software and network connections for us. They have "cleaned up" and added memory to older computers and have helped us to find refurbished computers with increased memory to help keep costs down for updating all of the computers in our office. They have always been happy to give advice too on what types of computer equipment to buy and where to find the best price when new equipment was needed. Ben, the owner, is friendly, helpful and quick to respond when we have left messages or sent emails to him. The price is very fair for the value of the work and they are very helpful in finding affordable ways to repair your existing equipment. We will definitely plan to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CHARLES C.
04/2011
1.0
computer repair
  + -1 more
My computer crashed and wouldn't start up, so I needed someone to look at it and possibly repair it or retrieve my data. BRM Laptop Repair is located close to my house, so I decided to call them. I left them a voicemail with my name and phone number on the morning of Monday, April 11, 2011 asking them to call me back as soon as possible. Today is Friday, April 15th, and I still haven't heard back from them. At this point, even if they called me back, I wouldn't hire them. This is why I rated them an F in responsiveness and an F overall. I hope other people have a better experience with them.
Description of Work: No services performed.

Rating CategoryRating out of 5
responsiveness
1.0


    Contact information

    55 S High St Ste 207, Dublin, OH 43017

    http://www.brmlaptoprepair.com

    Service hours

    Monday:
    3:00 PM - 9:00 PM
    Tuesday:
    3:00 PM - 9:00 PM
    Wednesday:
    3:00 PM - 9:00 PM
    Thursday:
    3:00 PM - 9:00 PM
    Friday:
    3:00 PM - 9:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    BRM Laptop Repair is currently rated 4.6 overall out of 5.

    Monday: 3:00 PM - 9:00 PM

    Tuesday: 3:00 PM - 9:00 PM

    Wednesday: 3:00 PM - 9:00 PM

    Thursday: 3:00 PM - 9:00 PM

    Friday: 3:00 PM - 9:00 PM

    BRM Laptop Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, BRM Laptop Repair does not offer free project estimates.
    No, BRM Laptop Repair does not offer eco-friendly accreditations.
    No, BRM Laptop Repair does not offer a senior discount.
    Yes, BRM Laptop Repair offers emergency services.
    Yes, BRM Laptop Repair offers warranties.
    BRM Laptop Repair offers the following services: laptop repair including hard drives, screens, keyboard, motherboard, battery replacements, software repair, windows installation, virus/spyware removal, upgrades, consulting, wireless troubleshooting, small business consulting, program installation & cleaning, basic networking, basic server support

    Contact information

    55 S High St Ste 207, Dublin, OH 43017

    http://www.brmlaptoprepair.com

    Service hours

    Monday:
    3:00 PM - 9:00 PM
    Tuesday:
    3:00 PM - 9:00 PM
    Wednesday:
    3:00 PM - 9:00 PM
    Thursday:
    3:00 PM - 9:00 PM
    Friday:
    3:00 PM - 9:00 PM