Ron's Heating & Cooling

I have used their service for 20 years now, The service was great. They know what they were doing.

Furnace stopped working and requested a service call. Tech showed up dirty and was very unprofessional, I’d even go so far as to say he was rude. Said that the roads were slick and that he should’ve called us to say that we were “**** outta luck” instead of making the trip out. Charged us $120 to tell us that we needed a new furnace and then didn’t reply at all after that. Knowing that we had been without heat for days, left us cold and waiting for a callback about a new furnace for two additional days - we finally called a reputable company to install for us. We are good to go, no thanks to Ron’s Heating & Cooling.

Ok. No way of telling if ducts were good and clean when done. Wish they could show pics from inside duct after cleaning. Not sure if feasible.

Very well. Was on time, worked quietly, and cleaned up.

Was told guys would be here by 9 aM – they were – they accessible the situation & began immediately - easy to get along with & I am very pleased with their work. Would recommend this company highly.

Tech called to let us know he could stop & do AC check if it was a good time for us. He performed the work in a timely & professional manner. He is a very friendly & personable employee of Ron's Heating.

Awesome!

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Ron has worked for me for years and he does satisfactory work.

Overall I was very pleased with the service I received.

The work was performed in a professional manner. the job was done on time, there was no mess. The pricing was very competitive.

I knew that it was going to cost me a lot of money. I called Ron Milburn up the next day and told him that I couldn't believe that the compressor was that much money and I told him I was going to get another estimate. He asked me to let him come out and bring another guy. When they came out, that guy said it wasn't the compressor but the heat exchanger or something else like a valve in there. By that time I was mad at him and I wasn't going to trust him. He told me I was going to need a new compressor and a new furnace and if I would have said okay to go ahead and do it, I would have been all out that month. I was smart enough to get a second opinion. When I called the other company, the guy came out and said the compressor was good and the valve was good. I had a leak in my coils in there. I know Ron Milburn is going out and telling his guys that he has got working with him that if they sell a new furnace, they will get a cut on it. He is doing that to all the old people. I am so particular about stuff that if you come to my house, you could eat out of the corners of my house. A lot of people call me and ask me my opinion on a lot of things on who to get. He didn't charge me to come out and if he would have, I wouldn't have paid him the money. He diagnosed the problem wrong. He said it was the compressor and it wasn't the compressor. He never charged me for the call. He lost because I would never use him again.

He was on time, courteous, and went right to work.

He found the problem right away and had the part on hand. He replaced the compulator with no problem and assured me the furnace would run ok. He inspected the furnace and let me know there were no other issues.

I am very satisfied with the quality of the care they took in completing the installations. Energy efficient furnace is fantastic and with the insulation, I've saved a bundle on heating and cooling bills this past year.