I basically found him 16 years ago. I had an emergency situation where it was raptured and it was flooding my basement. He took care of that for me. I really like the guy. He is honest and responsive in emergencies. He is my go to guy.
Description of Work: I have a guy that I have been using since I have been in this house. If I have a problem, I call him and it is Ross Heating & Cooling. I think last year, he replaced my water heater.
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
GREG S.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
One time a squirrel clogged up one of the vents. They told me that one of my air vents was not safe. It was preventing the furnace from sucking in air. When it got cold, it was supposed to kick in and it was not starting as it was supposed to. Usually when I call them, it ends up as an emergency. Usually, the biggest part of the expense is the part that he ends up replacing. He is excellent.
Description of Work: I have used Ross Heating & Cooling for my furnace. Off and on I have had problems with it.
Rating Category
Rating out of 5
Yes, I recommend this pro
Theresa M.
05/2015
2.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: We left messages & could not get a call back from |Them. We went with a different business to service our AC unit
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
Robert A.
10/2014
5.0
heating & air conditioning/hvac
 + -1 more
Explained services provided and recommendations in a clear straight forward manner. Coordinated repairs with my tenant. I will be using Bill for future needs on my rental property in Delaware, OH. My impression over the phone was that Bill is a nice guy and straight shooter.
Description of Work: Inspect & Service Furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Kim K.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
He called me to let me know when he would arrive and I appreciated that he was very considerate not only of our property, but of our home and two dogs. He worked quickly and he did not leave a mess. I would highly recommend him.
Description of Work: Bill Ross did a great job with replacing a thermostat in our home and some repairs on my heat pump. He even came to our house on a Sunday afternoon to do the repairs. We were very grateful since it had become pretty warm in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
carmen G.
11/2012
5.0
heating & air conditioning/hvac
 + -1 more
I called Ross Heating and Cooling because my older furnace wasn't putting out much heat and the heat pump fan stopped working. Bill and Brandon were awesome! They answered all my questions, thoroughly. I didn't feel like I was constantly being fed a sales pitch. (like I have with other HVAC companies in the past) They fixed the fuse in the heat pump, gave everything a thorough cleaning and provided a quote to rebuild some parts that will need work soon. The furnace is 20+ years old and will probably not last much longer. I SO appreciated that they didn't try to constantly sell me a new furnace, but provided less expensive alternatives to get me by until I can afford a new one. These fellows were fast, clean, professional and courteous. And bonus, my pets (3 cats and 1 dog) loved them! : ) I will definitely be using Ross Heating and Cooling again!
Description of Work: New heat pump fuse and thorough cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$130
Michael R.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
They were real cheap, I called them out at noon, and they came out by 2 in the afternoon.
Description of Work: They came out in mid March because it got real hot. They did a full checkup on 2 outdoor air conditioning units, checked them out, and replaced a thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Janette H.
09/2011
5.0
heating & air conditioning/hvac
 + -1 more
Bill Ross oversaw first hour of installation, then two of his technicians finished the job in 6 hours total. Price charged was exactly what he quoted over the phone one week prior.
Description of Work: Over- the- range microwave and duct work installed to vent to the outside through garage roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Carolyn H M.
03/2011
5.0
heating & air conditioning/hvac
 + -1 more
It was a positive interaction. It was wonderful. I would recommend them. They were easy to get a hold of. They were prompt in setting the appontment and arriving.
Description of Work: I used Ross Heating & Cooling for a check-up of my furnace. They changed the filter on my whole house humidifier unit as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
PEGGY B.
10/2010
5.0
heating & air conditioning/hvac
 + -1 more
Thoroughly went over all parts of furnance and humidifier, cleaning filters and inspecting ducts.
Description of Work: Annual inspection of furnance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$120
Robert W.
08/2010
5.0
heating & air conditioning/hvac
 + -1 more
Monthly, my husband worked with them. He has recommended them to a couple other people, so the experiences were positive. They were very responsive.
Description of Work: They installed two new furnaces and two new air conditioners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
LAURA P.
12/2008
5.0
heating & air conditioning/hvac
 + -1 more
They're punctual, professional, and go over and above. They are very nice people.
Description of Work: They installed a new heating and A/C unit. Also, they put in all the duct work.
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Service Categories
Heating and Air Conditioning
FAQ
Ross Heating & Cooling is currently rated 5 overall out of 5.
No, Ross Heating & Cooling does not offer free project estimates.
No, Ross Heating & Cooling does not offer eco-friendly accreditations.
No, Ross Heating & Cooling does not offer a senior discount.
No, Ross Heating & Cooling does not offer emergency services.
No, Ross Heating & Cooling does not offer warranties.
Ross Heating & Cooling offers the following services: Heating & A/C