Makley Painting LLC

We were extremely happy with the work that Tony did. He was extremely thorough and conscientious and the finished product looks fantastic. The previous owner of our house had done a pretty shoddy job of painting in some of these areas and Tony did what he could to clean up some of the problems that existed as well. The job was performed extremely timely and on-budget. They did a fantastic job of keeping things neat and clean and handling clean up after job completion.

First - the working date was summertime, 2013. Not sure the EXACT dates but I do believe in June/July time frame. Multi-unit association hired Makley Painting to scrape, spot prime, and paint the exterior trim: eves, soffits of five 2-story buildings. Also included were the front and back porches /over hangs on the ground level. Makley appropriately suggested to power wash the buildings prior to painting which we agreed to having done as part of the contract. Once power washed however, there was seemingly no scraping done, which the buildings were in need of; additionally, the contract included spot priming. This initially was not being done until the property manager approached Makley about priming. After which time the crew simply went over the bare wood with two coats of paint without drying time in between. Paint with primer was used; however with as much old, bare, dry wood as was exposed, traditional primer probably would have been the better product and with dry time in between coats of primer and paint. [Regardless of the applied product, the process was the worst part of this experience.] Additionally, all the chipped paint that should have been scraped is now simply covered in fresh paint. Additionally, there are thin spots through out. In the weeks immediately after the paint job, the property manager and 2/3 of the association board walked the property and pointed several things out for feedback back to Makley, including the scraping that didn't get done. I do believe much of the minor touch-ups were addressed. However the major scraping that should have been done as part of the job remained undone. This is particularly evident on many of the doors and then on the 2nd story soffits. When asked about cleaning up the glass in the doors after painting them, the response relayed to the board was that Makley wasn't going to clean up someone else's job. (Prior paint job) Perhaps that is technically true. I guess I would ask about having pride in your own work and leaving a positive mark on your own behalf. The crew that I interacted with were all nice enough, and put in full days work and then some. And they did a nice job of keeping paint off the brick. However based on the results of the painted surfaces, I would never hire this company again. I can only assume they didn't want to do the actual work they were hired to do. If the job was priced too cheaply to actually spend time doing the most important work (the prep), then the job should have been priced more appropriately. Now Makley has a bad review, and we're going to have to have the buildings painted again sooner rather than later. Nobody wins here.

We contacted this company to paint our basement and a bathroom. Mr. Makley gave us an estimate in a timely manner. He gave us recommendations on the type of paint to use. He suggested that two coats of paint would be needed since we were changing colors from the one that was currently on the walls. This estimate was the best of all estimates that we received. He gave us a date that he would arrive to paint and after confirming by telephone he arrived as expected. He was meticulous in the preparation of the surfaces to be painted as well as taping off around our stained baseboards and trim. I was pleased with how quckly he worked- he was never just and quot;standing around.and quot; The area we had done was quite large and the job took two days to complete. Mr. Makley made sure that everything was cleaned up at the end of each work day.We were thrilled with the results. Mr. Makley made sure that he had us look over the areas painted before he left so that he could correct anything that we found. There was nothing that needed to be corrected. I was very impressed with Mr. Makley's professionalism. I was very comfortable having him in my house. He was friendly and courteous. I will definitely use this company the next time I need painting done.

We hired Makley Painting to paint our bathroom. We asked that he clean up a mess that was left from the previous painter. This apparently didn't sink in because we were given a quote for and quot;walls onlyand quot; which we didn't notice initially. When the job was complete, we could see old paint around the ceiling, the trim, and the cabinet. It wasn't subtle. It was very noticeable. Also, there were some spots in the corners where old paint showed through. We asked Mr Makley why he hadn't and quot;cleaned upand quot; the messy parts. He said that he quoted us for and quot;walls onlyand quot;. I said that I could see old paint everywhere and we had clearly asked him to clean that up. I asked him why he didn't touch up the trim with white and he responded that when he paints trim, he paints all of it. Then I asked him if he would be satisfied if this was his house which he didn't respond to. He finally suggested that he would paint over the old paint if we liked. To be clear, he was offering to paint over the old color that was not supposed to be on the white trim to begin with. So he would rather exacerbate the problem instead of properly fix it. I didn't know if he was being serious or sarcastic. I guess it didn't matter either way. That weekend, I spend about an hour using a razor blade to remove old paint from the cabinet and touching up the trim. That was apparently too much to ask out of Mr Makley. It was a bad experience and I won't hire him again.

Overall everything was completed in a timely manner and to our upmost satisfaction .

I emailed Tony through the company website and he responded promptly within 24 hours via email as I had requested. We set up a time for him to come to my home for an estimate later that week. He was on-time for the appointment and did not try to "up-sell" any services that I didn't need. He took measurements and had me an estimate within 48 hours of the original appointment. Once I decided to go with Makely Painting, LLC, Tony was able to get me scheduled within 2 weeks. On the first day of the two day job, he and his crew arrived early got right to work covering all the furniture, carpet and steps and prepping the walls and trim. When they were done for the day, they cleaned everything up and stored all the drop cloths and equipment away from the living space. Once they were finished on the last day, they moved the furniture back to where it was originally and went over everything to ensure that I was happy with the finished product. Everything looks amazing and I would have them back to do more work without hesitation. I highly recommend Makely Painting, LLC for anyone looking to have any size job done beautifully.

There were no major problems as the job progressed. The job was completed in a timely manner, to our total satisfaction. I'd strongly recommend this company to anyone seeking good, professional painters.

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