LONG'S FLOORS

Our home is over one hundred years old and the floor is unlevel. Long's Floors are experienced, knowledgeable, reliable, particular about their craft, and were just a lot of fun to have in our home during this complex project. They were detailed oriented and patient. We could not be happier with the results! I have since recommended them to several friends.

Steve and his brother did a wonderful job, removing a large undercabinet microwave and removing and replacing tile. Steve was able to remove the external vent, tiles that had holes in it due to bracket and replace any tiles that became chipped. You would never know the repair had taken place.

Steve and his brother did a fantastic job installing a tricky glass arabesque shape tile. I think it turned out perfect and they didn’t hesitate to do anything we asked. They were hardworking, conscientious and kind. I would not hesitate to use them for another tile job.

The work went great, Steve Long and other workers were kind and profianal . My mother was very happy with her new wood floor and the work done by Steve Long of Long's Floors and would hire him again and suggest him to other people she knows.

PERFECT! Not one complaint. We would use them again in a heartbeat and would HIGHLY recommend them to anyone!

Mr. Long arrived each day at the scheduled time. They completely tore out the existing walk-in shower. and built in a new larger shower with tile floor and walls. They built in a seat so that disabled can sit comfortably. They built a small ramp at the opening to accommodate a wheel chair. No door was installed but can be in future if desired. Each day before leaving they cleaned up and stored their equipment so the rest of the bathroom could be used. Courteous, prompt, neat, obliging. Would I use them again? You better believe it.

WOW! We are ecstatic with our beautiful new bathroom. Steve and his crew (brother and nephew) were great every step of the way. Steve's estimate was fair, he and his crew were were timely, the crew worked hard everyday and did a nice job keeping the work space clean. I observed the work process every step of the way and was impressed how the crew treated their work as a family craft. It was important to them that the customer was satisfied and that the job was beautiful, well done and correctly installed. They patiently worked through plumbing issues in the 102 year old bathroom. Steve was easy to contact (by phone call and text is best! Email less so, but I get it because I am "old school" too and prefer direct communication). Polite, great attitude, decades of experience, fair pricing, prompt and efficient and fine craftsmanship. What more can a customer ask for???? I got many estimates before hiring Long's Flooring without knowing anything more about them than than Angie's List, BBB and Hamilton Parker recommended. I chose Long's because the other companies estimates ran the crazy but ususal gamut from no reply, to weeks of delays for the numbers, to sky high prices and/or to companies that subcontracted out many or all of the services other than tile (plumbing, demo, etc... or did not have WEDI certification). Long's Flooring on the other hand aced it on all these fronts. I have worked with many home improvement companies over the past 20 years in my 100+ year old house and a couple decades before in other houses. Long's Flooring is one of the few companies I can, with utter confidence, recommend and give an A+ grade. Call them today!!!!

Excellent. I hired Steve and his crew for a bathroom remodel at another house in 2011. I was so impressed with him and his crew, that I hired him for this hardwood floor installation and fireplace tile replacement.

They did a fantastic job. They are very experienced and take the time necessary to do the job right. We appreciated their attention to detail and the fact that they listened to what we wanted. They started by planning the job thoroughly, figuring out the best starting point, how the pattern would work in our application, where the cut tiles would be; all so that the result would be the absolute best. And it is (the absolute best)! We could not be more pleased. If you need tile work......you need these guys. They will not disappoint you. And as a bonus, they are a pleasure to be around.

Fast, responsive, and the craftsmanship is excellent! Thanks, Steve!!!

Steve and Ron are sweethearts. They worked us in on short notice, which was a godsend because we were getting ready to have a baby. The repairs in the living room looked better than ever expected, and the vinyl flooring is perfect. They are quick and professional.

Not only did Steve Long (and his brother) do EXCELLENT work, but he treated our home as their own. We had a bad experience with a previous contractor, but Steve’s work and professionalism impressed us and eased our concerns immediately. First, he covered all out flooring in our entryway, up the stairs and into our bedroom where he was working. Everything he brought into our home he placed onto a cloth or plastic. Each day he put a plastic covering over our bed and my wife’s vanity so dust would not spread everywhere. His work was fantastic and the craftsmanship shows. He did a custom shower floor, shampoo niche, and installed floor to ceiling subway tile. He and his brother focused on our job and completed it in four days. We are extremely happy with the results and have gotten numerous compliments on our new shower.

Steve did a back splash for us in our kitchen. He did a wonderful job and I would highly recommend him. We got a couple of estimates and his was very competitive. He was able to work around our schedules and completed the job in one day while we were at work. In addition to providing quality work he also provided excellent advice on do's/don'ts of what we wanted the final product to look like.

ONCE AGAIN, WE GOT TO WATCH EXCELLENT CRAFTSMEN AT WORK! Not only did Steve, Ron, and Tim work well as a team to coordinate the various aspects of the job, but they also planned and worked well with the vanity company representative, marble installer, painter, and mirror/shower door installer we had hired. They subcontracted an excellent electrician. During the resizing of the shower area Steve and Ron were perfectionists as they problem solved to line up the new shower curb with the new floor tile. The team installed the new bathtub, toilet, and vanity. They installed all faucets, shower fixtures, and some towel bars and knobs. Each member of Long’s Floors is valued and respected for the roles they play. After each day’s work they left the work area cleaned up with everything organized. As with the previous job they did for us, the entire team was prompt, friendly, and easy to have in our home. WE ARE EXTREMELY PLEASED WITH THE RESULTS!

Long’s Floors – Job Completed July 21, 2015 SCOPE OF THE WORK Long’s Floors took up old tile from our main entryway, main hallway, office, half bath, kitchen floor, and laundry room floors. Then they prepped all of these floor surfaces and installed 12x24 Italian porcelain tile. REVIEW Long’s Floors does WONDERFUL WORK! There was an “initial” lag in response time due to the company transitioning to more advanced technological communication. Upon meeting Steve to discuss the scope of the job, we were impressed with his knowledge, plan and portfolio. It took a while to get us on the calendar due to a large job commitment before ours, but it was well worth the wait!!!! The workmanship was excellent! They had an artistic eye for how to place the tiles to maximize the beauty of the subtle patterns in the tile. Steve explained how to care for the floor and they stood by their work, even relaying a single tile that was slightly uneven. We were impressed with the way the team worked together, aware of one another’s roles, and respectful of each other and us. After each day’s work they left the work area cleaned up with everything organized. The entire team was prompt, friendly, and easy to have in our home. When we learned that LONG’S FLOORS DOES MORE THAN FLOORS - also total remodeling - we started saving up for a bath renovation for them to do! Long’s Floors – Job Completed June 10, 2016 SCOPE OF THE WORK Long’s Floors returned to remodel our master bath and tiled the floor in the walk-in closet. They took everything down to the studs. This included removing tile flooring, tiled walls, removing a large Jacuzzi bath, removing a toilet and a bidet. They also removed the old vanity, sinks, and plumbing fixtures. They replaced water damaged flooring, enlarged the shower area, custom built a bench in the shower, custom built two shelf units in the shower to hold soap and other bathing products, and custom built a shelf unit under a window. They also custom built a strong base to support the new “floating” vanity. We witnessed Long’s Floors’ expert tile work once again. Before installing the 12x24 porcelain tile on the floor they installed a heated floor. The shower walls and floor were tiled to match the main floor. Above the vanity subway tile was installed to surround a large mirror. They installed new shoe mold. REVIEW ONCE AGAIN, WE GOT TO WATCH EXCELLENT CRAFTSMEN AT WORK! Not only did Steve, Ron, and Tim work well as a team to coordinate the various aspects of the job, but they also planned and worked well with the vanity company representative, marble installer, painter, and mirror/shower door installer we had hired. They subcontracted an excellent electrician. During the resizing of the shower area Steve and Ron were perfectionists as they problem solved to line up the new shower curb with the new floor tile. The team installed the new bathtub, toilet, and vanity. They installed all faucets, shower fixtures, and some towel bars and knobs. Each member of Long’s Floors is valued and respected for the roles they play. After each day’s work they left the work area cleaned up with everything organized. As with the previous job they did for us, the entire team was prompt, friendly, and easy to have in our home. WE ARE EXTREMELY PLEASED WITH THE RESULTS!

Long’s Floors does WONDERFUL WORK! There was an “initial” lag in response time due to the company transitioning to more advanced technological communication. Upon meeting Steve to discuss the scope of the job, we were impressed with his knowledge, plan and portfolio. It took a while to get us on the calendar due to a large job commitment before ours, but it was well worth the wait!!!! The workmanship was excellent! They had an artistic eye for how to place the tiles to maximize the beauty of the subtle patterns in the tile. Steve explained how to care for the floor and they stood by their work, even relaying a single tile that was slightly uneven. We were impressed with the way the team worked together, aware of one another’s roles, and respectful of each other and us. The entire team was prompt, friendly, and easy to have in our home. When we learned that Long’s Floors does MORE than floors - also total remodeling - we started saving up for a bath renovation for them to do!

Steve and his team were very personable, and professional. They arrived on time, and fully explained the process (instructed me on how to seal the grout after completion, etc.). They were very careful to protect my countertops, etc., and cleaned-up amazingly well when they were finished. They are extremely hard workers, and did such a precise job with my tile backsplash. They are professionals that know their craft, and I am highly satisfied with their work!

He did an excellent job. He came across some unexpected issues that he was able to fix to be able to finish the job. He is very experienced in doing this kind of a job. I had him check out of things throughout the house and will consider calling him back for those project.

I called Long?s Floors for a small tile job estimate and a message said the mailbox was full. I called a second number and spoke with the owner?s wife. She took down my information but never received a call. I attempted to call them one last time on a Saturday morning and actually spoke with Steve to set up a time for an estimate. The provider spoke with me about the work at length on the telephone. We agreed on a date and time for him to look at the job site. I arrived home from work and he arrived on time and looked at the job site. While here I was told that he could pick and choose who he wanted to work with. I thought that was a bit odd but seeing how he had come for the estimate I assumed he would be interested in doing the work. When he left he told me he would email or call with the estimate in a day or so. I was sure to accurately write down all of my contact information. I waited about 4 days with no response so called again. No answer so I left a message. I waited another week and left a third and final message. No response. Steve Long wasted my time, he wasted his time and lacks professional courtesy. Tell me the job is too small, too big, you?re crazy busy or I?m not the client that fits your profile for business (how he could make that judgement is beyond me). For Steve Long to completely ignore a potential client is just ignorant and unprofessional.

Long's Floors updated the stone in our fireplace and hearth and it looks great. They arrived promptly at the scheduled time and completed the work within the time frame they originally estimated. The team is very friendly and they cleaned up their supplies each day. I would definitely use their services again and would recommend them to others.

Long's floors did a fantastic job! Steve and his team were great to work with and I love my new floor. He answered all my questions, was professional and always punctual. The whole job only took 3 days which I was impressed with. I really enjoyed working with Steve and definitely recommend him!

I called Steve about a partially completed marble tile backsplash that my husband had started but had not finished. Steve came out within 2 days to provide an estimate and arrived to complete the work within a week. He communicated with us regarding start/end times and the overall project was completed in 2 trips. We are very pleased with the final results and would work with Steve again! He and his nephew are courteous, professional and easy to work with. Would definitely recommend!

Fine work all the way around. They're just good, hard-working folks who know what they're doing. I found them easy to work with. They'll share their experience and expertise, which I appreciate. They did a lot of floor and there's not a flaw that I can see. They also invented their way around a problem with the steps landing, and it looks great. It's our intention to have them back for more work.

The job required removal of two layers of finish floor and underlay. Steve Long and his crew did a thorough job of containing the dust from demolition so that it didn't migrate to the rest of the house and left things clean when they finished. The workmanship is outstanding: they installed the new underlay so precisely I was almost tempted to varnish it and call it the new floor! The finish floor was installed at least as carefully and looks great. Steve came when he said he would, completed the work promptly for a fair price and was a joy to deal with. We recommend him and Long's Floors

Left Voice Mail 4/24 Received No Call Back Left Voice Mail 5/3 Received No Call Back As of 6/15/2015, never received a return call.