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ILES & ASSOCIATES

Electrical, Finished Carpentry and Woodworking, Kitchen and Bath Remodeling,

About us

Licensed, Insured and Bonded General Contractor that does not use subs unless specified. Will Complete large or small jobs.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Electrical,Kitchen & Bath Remodeling, Roofing, Tiling, Carpentry, Room Additions, Basement Finishing,Decks and Paver Patios. Will also complete small jobs (Honey Do lists}

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
0%
3
0%
2
6%
1
18%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.4
responsiveness
4.8
punctuality
4.8
Showing 1-17 of 17 reviews

David W.
01/2019
2.0
electrician
  + -1 more
poor job, left holes in walls and stripped paint and layer of drywall in multiple areas. I provided the outlets.
Description of Work: 4 outlets changed out/ Electrical

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
punctuality
4.0

$300

Douglas D.
10/2018
1.0
carpet installation, drywall, electrician, flooring contractor, handyman service, woodworking, interior painters, doors, basement remodeling
  + 7 more
Mike uses subcontractors and seems to have no control over them. The quality is horrible, nothing was replaced as promised, and there were major issues such as flooring, trim, and even simple painting for which I needed to hire a new contractor to fix. I'm still finding issues, and it appears Iles & Associates did not actually do all of the work as promised. The list of complaints goes even further, but to save the time, expense, and stress already caused, I would just warn everyone to stay away.
Description of Work: electrical, drywall, flooring, paint, and trim work

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$20,000

andrew L.
07/2017
5.0
plumbing, home remodeling
  + 0 more
Mike and his team were just what we'd hoped for. He came in, assessed the damage, provided a proposal, and got to work. He fit us in in between jobs and he managed expectations well. He did the job in the time he said he would and within the budget he set out. We have some other projects we need to get done in the house and we will certainly be calling Mike back for those when we're ready to do them. We were very pleased with Mike and his professionalism and service.
Description of Work: We worked with a different contractor to update our master bathroom. That didn't go smoothly and mistakes were made. We asked Mike to come in and fix two leaks that resulted from the work that was done with poor design and craftsmanship. The leaks were causing stains in the kitchen ceiling and the fact that we had to spend more money to fix another contractor's work was frustrating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Edward T.
01/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

patricia H.
12/2015
1.0
decks, doors, electrician, flooring contractor, handyman service, plumbing
  + 4 more
unknown
Description of Work: Never answered my email for information.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Patricia M.
11/2015
5.0
handyman service, home remodeling
  + 0 more
.
Description of Work: He provided some handyman work and provided an estimate for a bathroom remodel.
Rating CategoryRating out of 5
Yes, I recommend this pro

M Grace L.
10/2015
5.0
electrician, remodeling, home remodeling, lighting
  + 2 more
excellent
Description of Work: removed old and installed new lighting in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

ROBERT W.
10/2015
5.0
decks, electrician, interior painters, woodworking
  + 2 more
He's responsive, fair priced, and does excellent work.
Description of Work: I've used him for years. He's done painting, built a deck, repaired my driveway, electrical work, and home repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

julie H.
05/2015
5.0
electrician
  + -1 more
Was able to get an estimate almost immediately and got started within 2 days (that part may have benefited from him just happening to be working in the neighborhood). Did a great job, was quick but thorough with both the stack and drywall repair, done in a little over a day. I'd definitely recommend to others looking for home repair services.
Description of Work: Mike & his crew repaired a soil stack that had separated between the first floor/basement ceiling framing. Difficult access, required removal and replacement of approx. 4' x 5' section of drywall along with replacement of about 5' of soil stack plus elbow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

CAROL T.
07/2013
5.0
electrician
  + -1 more
He didn't overcharge me. He was recommended to me by another person that I used before.
Description of Work: I used Iles & Associates to do all the electrical works when we remodeled our basement. We were putting an appliance down in our basement and he put in an outlet for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Edward T.
05/2013
5.0
electrician, flooring contractor, lighting, plumbing, remodeling, woodworking, home remodeling, doors
  + 6 more
They made good progress as each new product was delivered. Worked diligently with glass showered vendor to replace door due to improper handle location and adjustments. Worked with cabinet vendor to get missing toe kick panel on vanities. Had problems stopping leaks in one new sink drain. Kept working until successful. Used drop cloths in and out of house. Tried to do messy wotk outside. Employees were diligent, considerate and pleasant with helpful attitude.
Description of Work: Remodeled Master bath and Hall bath.. In Master Bath removed existing shower, lavatory, commode, floor, dropped ceiling, linen closet, fan and separating wall. Installed new ceiling, lights,fan, glass/cultured marble shower, commode, vanity, mirrors, heated floor, wall cabinet and door. Hall bath removed old vanity, lights, commode and floor. Installed new vanity,lights, fan, mirror, commode, wall cabinet and heated floor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$19,000

Pete H.
01/2013
5.0
electrician, remodeling
  + 0 more
Mike committed to a date for panel replacement. He and a colleague stayed until the replacement and testing was complete. He's coming back again this weekend to hang 3 ceiling fans and fix a few other little oddities.
Description of Work: Replacement of electrical panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

MARGARET A.
10/2012
5.0
bathtub refinishing, contractors, carpet installation, ceramic tile, countertops, electrician, plumbing, remodeling, pavers, gravel, woodworking, marble & granite, interior painters, cabinet refacing, basement remodeling
  + 12 more
It all went really well, except for the painter.........which wasn't his usual painter. The end product was great.......as Mike made sure we were happy......and we didn't pay our final installment until the paint issues were resolved.
Description of Work: Mike Iles, of Iles & Associates, transformed a totally unfinished basement in to an amazing finished lower level. We installed a large wet bar that includes a dishwasher, built in convection/microwave oven, beverage fridge, cherry cabinets, granite countertops, stacked stone backsplash & travertine stone tile behind & in front of the bar, a bathroom with a shower, a full surround system for our 70 inch HD flat screen that included all the speakers & Denon receiver, all the HDMI cables for inputs, all stained woodwork, paint, & carpeting. Mike Iles is a man of integrity, has great work ethic & does not settle for anything less than satisfaction for his customers. I highly recommend him for all types of work. There aren't too many people out there like him! He does not upcharge for products...he charges for his labor. So the cabinets, granite, tile, etc.......we paid what it cost him to purchase these items. We paid for his labor & workers to do the installations. By the way, Mike's crew is a great group of hard working men! I'm glad we had him do our project & would recommend him without reservation to do just about anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

Janice S.
07/2010
1.0
contractors, electrician
  + 0 more
We called the contractor several times and left messages over a period of several weeks. Finally, he answered the phone when we called. We made an appointment for an estimate. The contractor came to our house, and spent quite a bit of time looking at the job and talking. He promised to call back with an estimate, but we never heard from him again.
Description of Work: We tried to get an estimate for replacing a window and doing related carpentry work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from ILES & ASSOCIATES
This customer was left message which they didn't receive. They wanted me to put a piece of plexiglass in front of a window in shower area and caulk around due to moisture problems. This is not my quality of work and I suggested a glass block or fixed window which they said wasn't acceptable because all windows had to match their farmhouse from outside. Exterior window trim was mahogany wood which was nailed by hand and would split during removal. Husband said trim was expensive to replace and wanted me to guarantee it wouldn't split which I couldn't do. He was supposed to get a cost for me of where he bought before so I could include in estimate if replacement needed which never happened. I just figured he decided not to have me continue with estimating. Please read our other reports to get a better idea of our quality of work

JOHN AND SUZAN M.
12/2009
5.0
electrician, lighting
  + 0 more
It went very well. We agreed to do the work on a Thursday and expected him to start two weeks later but he called me a day later and said he and his team could do it over that weekend. We said yes. They worked all day Sat and Sun and finished all aspects of the job. Their work did not disrupt our weekend. It's great to be able to see down there. We are very happy.
Description of Work: Upgraded electrical service to basement. Added 12 can lights. Added 12 new grounded outlets. Removed old ungrounded outlets. Added simple lighting to the rest of the ranch basement. We needed to move our dryer so he also created new dryer vent and moved the 220 dryer outlet. Added seprate circuits for two sump pumps and for the iron.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

MATT A.
08/2008
5.0
electrician
  + -1 more
It went great. He came out quickly and did the job well. When we discovered a possible mistake, he came right back out and fixed the issue.
Description of Work: Our detached garage had lost power, Mike came out to check the electrical in the house and in the garage to determine where the problem was. He replaced the underground wires between the house and garage, and actually decided to put an outdoor outlet up by the house and run power from there (a nice bonus to have an extra outdoor outlet!). A few days later, the breaker tripped and we called him to let him know. He came right back out and fixed the problem immediately, free of charge. This was all done for $250, even with materials. Mike is a class act all the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARSUE & MIKE S.
01/2005
5.0
woodworking
  + -1 more
GREAT TO DO BUSINESS WITH. WE HAVE USED HIM FOR LARGER PROJECTS IN THE PAST. WE WILL USE HIM AGAIN.
Description of Work: BUILT SHELVES AND MOVED A CANNED LIGHT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    Hyatts Rd, Delaware, OH 43015


    Service hours

    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Finished Carpentry and Woodworking,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Plumbing,
    Doors,
    Interior Painting,
    Lighting,
    Handyman Services,
    Flooring Sales and Installation,
    Basement Remodeling,
    Decks and Porches

    FAQ

    ILES & ASSOCIATES is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    ILES & ASSOCIATES accepts the following forms of payment: Check
    Yes, ILES & ASSOCIATES offers free project estimates.
    No, ILES & ASSOCIATES does not offer eco-friendly accreditations.
    No, ILES & ASSOCIATES does not offer a senior discount.
    Yes, ILES & ASSOCIATES offers emergency services.
    No, ILES & ASSOCIATES does not offer warranties.
    ILES & ASSOCIATES offers the following services: Electrical,Kitchen & Bath Remodeling, Roofing, Tiling, Carpentry, Room Additions, Basement Finishing,Decks and Paver Patios. Will also complete small jobs (Honey Do lists}

    Contact information

    Hyatts Rd, Delaware, OH 43015


    Service hours

    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM