The Hamilton Parker Company is a family owned business and has been offering the Central Ohio area the region's finest in brick and stone, ceramic tiles, garage doors, and fireplaces. We sell and install our products for both commercial and residential clients and have been doing so since 1934.
The repairman called ahead and arrived on time. He was neat, clean and very professional. Unfortunately, he could not fix it, but he clearly explained that parts were not available from the manufacturer of the fire place, and they do use "after market" parts for very good reason which he explained. I was impressed and pleased with his professionalism and attitude. I would confidently recommend this company To anyone needing this type of service. They may not be the cheapest, "But you get what you pay for".
Description of Work: Needed to see if gas log fireplace could be repaired
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen B.
04/2018
5.0
fireplaces, gas logs
+ 0 more
The technician arrived on-time, thoroughly evaluated the gas fireplace, cleaned it, and started it up. He also checked it for CO leaking. Throughout his visit, he explained everything he was doing and answered all of my questions. Very knowledgeable & professional! My only ‘negative’ was the price of the service call, which was $175. There were no parts needed, and this service call lasted about 45 minutes.
Description of Work: Check-out gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
Thomas C.
03/2017
5.0
garage doors
+ -1 more
I made an appointment and they called me when they were on the way. I have an older wood garage door and they didn't have the right size spring in the truck, but they repaired it so that I could use it until the part came in. A few days later when the spring came in they called and we made an appointment. Again, they called when they were on their way. They came and did a very professional job. I was pleased with the work and the cost. I would use them again.
Description of Work: I had a broken spring on my garage door.
Excellent work. Highly recommended. Pricey but worth it.
Description of Work: We have bought much ceramic and granite over the years. And they did some stone veneer installation and fireplace doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95,000
Jeffrey T.
09/2016
5.0
garage doors
+ -1 more
Garage door was stuck open. Called first thing in the morning, and they were able to send a repair person within 30 minutes. Quickly diagnosed the problem (broken spring) and was able to do the repair on the spot. Greatly appreciative of how quickly they were able to take care of this!
Description of Work: Garage door repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Larry M.
05/2016
5.0
garage doors
+ -1 more
Installer was on time, professional in appearance and manner, and did a great job in a timely fashion.
Description of Work: I called this company to see if they could help with a garage door opener problem. I had a Genie door opener, and replacement the main circuit board twice, and the unit stopped working again. These guys were great. I explained what I had done so far, and they called the Genie rep, who explained that the motor was bad, causing the symptom's, even though this is not explained in their troubleshooting manual. The sent a free motor and a HP rep came to install the motor. The installation was on time, and took about 20 minutes. Very happy with the service and they went out of their way to help me resolve the issue, without pushing to buy a new opener. Highly recommend them for any diagnostic help you may need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Eric M.
02/2016
5.0
garage doors
+ -1 more
Perfect. Better situation than we initially thought..
Description of Work: Replaced igniter and pilot light assembly. Cost included the general service call & inspection fee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
JOHN J.
06/2015
5.0
garage doors
+ -1 more
unknown
Rating Category
Rating out of 5
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
ANNE C.
06/2015
5.0
ceramic tile, garage doors
+ 0 more
unknown
Description of Work: Staff at Hamilton Parker helped me to choose tiles, laid out designs for tile arrangements, and ordered tiles. The quality of their stock is great, the range of choices is huge, and the people are very nice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Grant W.
05/2015
5.0
garage doors
+ -1 more
They do good work but they are expensive. I'm actually going to have them replace my garage door as well. The garage door opener was done under warranty. The work they are going to do on my garage door is like, $800. That is probably going to be done in the next month. They were the ones who did the initial garage door installation and they had a sticker on the door. They did great. It was very quick. They treated us well, they came in, they did the work very quickly, and resolved the problem. They are a bit pricey but not on that particular service because they ended up doing it under warranty.
Description of Work: Hamilton Parker Company replaced the full garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Michael B.
08/2013
4.0
garage doors
+ -1 more
Took two calls
Description of Work: Repaired overhead door
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
ELIZABETH B.
07/2013
5.0
fireplaces
+ -1 more
He was fast and did a good job. He explained everything and I liked that.
Description of Work: I have used Hamilton Parker Co. They put a gas log insert into my fireplace and reconnected it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
ELEANOR C.
06/2013
5.0
garage doors
+ -1 more
It was fine. They did what they were supposed to do. They came out and told me what they could do. They gave me the kind of door I wanted and installed it without any problems. The price was reasonable. It was a really unusual door so I had no comparisons.
Description of Work: I used Hamilton Parker Company for a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Cindy O.
03/2013
5.0
garage doors
+ -1 more
The technician came by the same day I phoned for service, determined what needed to be repaired and closed my garage. The necessary part was ordered and the door was back in operation within a few days. What great service! And, this is not the first time that they have been so responsive and helpful!
Description of Work: My garage door was off the track and stuck in the open position. I called the folks at Hamilton Parker in Delaware and they said they would check to see if someone could stop in later that day to see about the repair and it least get it closed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cindy O.
08/2011
5.0
garage doors
+ -1 more
Overall experience was good.
Description of Work: My cable was broken on my garage door. Placed a call to these folks and they came out the same day. My cable required special ordering which they did and came out to complete the repair within a few days. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Christin P.
02/2011
5.0
garage doors
+ -1 more
They were the original installer of the garage door and we have had them service them since then. They warned us a few years ago that the spring was going to go. They had someone out in less than 24 hours for no emergency fee or anything like that. I was incredibly impressed. When I call, they show up, they get the job done and they don't try to sell me anything extra.
Description of Work: We had our garage door repaired. The spring on the garage door went.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Keith S.
01/2011
5.0
gas logs
+ -1 more
Set up our gas logs, but were not licensed to fix a gas leak that was found. Tech arrived on time and was thorough.
Description of Work: Set up our gas logs, but were not licensed to fix a gas leak that was found.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Joe E.
10/2010
5.0
fireplaces, gas logs
+ 0 more
They did a good job the logs were posotioned wrong from the last person so said the repair man so he fixed those and gave our fireplace a little tune up.
Description of Work: Fire Place cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Dan Z.
07/2010
5.0
garage doors
+ -1 more
Set up to have garage door installed over the phone, they were organized and friendly. The dollar amount spent was for the installation of the new door, and the upgrade to a better door. The company took care of the warranty work in regards to the old door that was only 5 years old. They showed up on time, and installed the new door, it looks and operates great. I am as satisfied as i can be after buying a new garage door.
Description of Work: Un-installed a broken garage door and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
LAURA L.
04/2010
5.0
garage doors
+ -1 more
The receptionist was pleasant along with the person who schedules appointments. The technician was punctual. When I told him I needed to drive my child to school, he said he would be done in 5 more minutes. He then told me to go ahead and take my time. I was torn between staying the 5 more minutes and having my child late to school or drive my child to school. I chose to drive my child to school. The technician was very professional and customer oriented and I really appreciate that.
Description of Work: A spring broke in a Wayne Dalton garage door. Both springs were replaced at the time of repair.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Fireplaces,
Gas Logs,
Ceramic Tile,
Masonry,
Flooring Sales and Installation
FAQ
Hamilton Parker Company is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Hamilton Parker Company accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, Hamilton Parker Company does not offer free project estimates.
No, Hamilton Parker Company does not offer eco-friendly accreditations.
No, Hamilton Parker Company does not offer a senior discount.
Yes, Hamilton Parker Company offers emergency services.
Yes, Hamilton Parker Company offers warranties.
Hamilton Parker Company offers the following services: sell and install the products below