BALLINGER GLASS

unknown

Terrible

I called yesterday morning around 10:30 AM for a quote on a glass table top. My call was answered on the spot & specs were given to Doug. He said he'd call me right back with a quote for two different types of edge possibilities & that he'd explain the difference in the edging styles when he called back. A few short minutes later, he did just that. Bonus: his was the best of the 3 quotes that I had received! I placed my order then & there... & less than 23 hours later (wow! Can you believe it?), he was calling to say my order was ready! I told him I wasn't exactly sure when I would pick it up that day & he told me to be sure to call the shop 1st before coming by, as sometimes they are out running service calls. However, when I called, someone was there. I drove over, paid & the gentleman even carried it out & helped load it into my car. It's on my table & looks fabulous! I had a very pleasant, prompt & priced-right experience & would recommend Ballinger Glass based on this!

Arrived on time, replaced glass and cleaned up.

Great, I will definitely call them for galss repair or replacement needs.

They did exactly what they said they would do. Its been a month and nothings gone wrong.

My last delivery arrived as scheduled and on time nearly to the minute. We moved 30 miles north of Delaware, and the trip-fee of $60.00 was fair, I thought, for 2 men for 3 hours. They hung the 8 footers, cleaned them and placed and cleaned an additional 8 table-top pieces. These are not pieces I'm going to put in the trunk of my car - and they travel insured against damage on the road.

They were fast, cheap. They did a really good job. Took his shoes off when he came in. Came in, measured, came back within a week with the glass. Price was per piece.

Called and left a voice mail message asking if they would replace a glass patio tabletop. They never called back.

THE MAN WHO CAME OUT TO MEASURE AND INSTALL THE GLASS WAS VERY NICE AND COURTEOUS. BUT THE COMPANY SHOULD HAVE STOOD BEHIND THEIR WORK AND AT THE VERY LEAST GAVE AT LEAST A SMALL DISCOUNT FOR THE GLASS BREAKING AFTER ONLY 5 DAYS, FROM A VERY SMALL LIGHT MAGNET HITTING IT. HAD I KNOWN THAT TEMPERED GLASS CAN NEVER BE HIT ON THE EDGES, I WOULD NOT HAVE PURCHASED IT SEEING HOW I WILL BE EATING OFF OF IT AND PLATES AND GLASSES SIT ON THE EDGE OF THE TABLE, NOT THE CENTER.