AFTER CLOSING ON OUR HOME, AND FINISHING OUR BASEMENT, AMERIHOMES' TOP NOTCH SERVICE TURNED TO NON-EXISTENT SERVICE. WE WOULD NEVER RECOMMEND BUYING A SPEC HOME, OR BUILDING A CUSTOM HOME WITH AMERIHOMES. WHEN AMERIHOMES DOES ANY WORK THE SITE SUPERVISOR, SCOTT, IS EXTREMELY POLITE, AND COURTEOUS.
Description of Work: WE PURCHASED A SPEC HOME FROM AMERIHOMES IN JAN. 2005. WE HAVE REQUESTED SERVICE, AND/OR MISSING ITEMS IN THE HOME TO BE TAKEN CARE OF, ON SEVERAL DIFFERENT OCCASIONS. NUMEROUS PHONE CALLS HAVE BEEN PLACED. MANY OF THE ITEMS ON THE "REQUEST FOR CUSTOMER SERVICE" LIST REMAIN UNFINISHED. WE ARE STILL MISSING SCREENS FOR WINDOWS, SHELVES FOR CABINETS, AND HAVE REPAIRS THAT ARE HALF COMPLETE. THE BIGGEST ISSUE IS OUR LANDSCAPING. AMERIHOMES CONTRACTED WITH PHILIP KELLER TO PLANT 11 LARGE SPRUCE TREES IN OUR BACKYARD TO BLOCK THE NEIGHBOR'S SWIMMING POOL FROM OUR VIEW. ALL OF THE SPRUCE TREES ARE NOW DYING. ONE OF THE TREES IS COMPLETELY DEAD ON THE TOP. WE HAVE EVEN CONTACTED THE LANDSCAPE COMPANY (PHILIP KELLER) TO GET RESOLUTION, BUT HE HAS NOT RETURNED OUR PHONE CALLS EITHER. MOST LIKELY BECAUSE AMERIHOMES IS NO LONGER CONTRACTING WITH HIM ON LANDSCAPING JOBS. WE'VE REQUESTED A REFUND FROM AMERIHOMES FOR THE TREES, SO THAT WE CAN REPLACE THEM OURSELVES. NO RESPONSE TO DATE.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$455,000
DONNA D.
04/2004
1.0
home builders
+ -1 more
WE HAVE HAD NOTHING BUT PROBLEMS WITH THE QUALITY OF THE WORK OF THIS BUILDER. THERE ARE NUMEROUS CODE VIOLATIONS. WE HAVE PROBLEMS WITH THE STAIR SYSTEM. WE HAVE BEEN TOLD BY COUNTY INSPECTORS THAT THEY ARE VERY UNSAFE. WE HAVE CONCRETE THAT IS DISINTEGRATING IN THE DRIVEWAY ALREADY. THERE IS A BEAM IN THE BASEMENT THAT WAS INSTALLED WRONG AND IS MAKING THE HOUSE LOPSIDED, RESULTING IN CRACKED TILE SAGGING CABINET DOORS. CORIAN BACK SPLASH IS SEPARATING FROM THE COUNTERTOP. WE REQUEST THAT, AT A MINIMUM, THE CODE VIOLATIONS BE FIXED, AND THE PROBLEMS THAT RESULTED FROM THE CODE VIOLATIONS BE FIXED AS WELL.
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FAQ
AMERIHOMES INC is currently rated 1.5 overall out of 5.
No, AMERIHOMES INC does not offer free project estimates.
No, AMERIHOMES INC does not offer eco-friendly accreditations.
No, AMERIHOMES INC does not offer a senior discount.
No, AMERIHOMES INC does not offer emergency services.