AFTER WAITING TWO DAYS FOR THEM TO COME OUT TO CHECK OUR AC, THEY CALLED MID-MORNING ON THE DAY OF TO TELL US THEY DON'T SERVICE OUR AREA. I DON'T UNDERSTAND WHY THEY DIDN'T TELL US WHEN I CALLED TO MAKE AND APPT.
Description of Work: NONE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
ROBYN N.
08/2004
5.0
heating & air conditioning/hvac
+ -1 more
WE HAD CONTACT WITH A REPAIRMAN, A MEMBER OF THE SALES STAFF, AND TWO INSTALLERS OVER THE COURSE OF A WEEK -- ALL WERE ON TIME, KNOWLEDGEABLE, AND PROFESSIONAL. THE SALES PERSON EXPLAINED THE AVAILABLE OPTIONS WELL, AND THE INSTALLERS WERE VERY PLEASANT ABOUT ANSWERING QUESTIONS AS THEY WORKED AND AS THEY DEMONSTRATED THE NEW SYSTEM'S FEATURE. THE SYSTEM THAT WAS INSTALLED (A COMPARATIVELY LOW-END MODEL) IS PERFORMING MARVELOUSLY. WE WOULD HIGHLY RECOMMEND THIS COMPANY.
Description of Work: CONFIRMED A NEW AIR CONDITIONING/HEAT PUMP UNIT WAS NEEDED, EXPLAINED REPLACEMENT OPTIONS, AND REPLACED THE AIR CONDITIONING/HEAT PUMP UNIT, THERMOSTAT, AND AIR HANDLER. (THE UNIT IS A TRANE, APPROPRIATE FOR A 2200 SQ. FT. HOME.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
TERRY I.
09/2003
5.0
heating & air conditioning/hvac
+ -1 more
WE'VE BEEN USING THIS FIRM FOR 15 YEARS AND HAVE BEEN VERY HAPPY WITH THEM. WHEN WE RETURNED FROM A VACATION TO FIND OUR A/C WASN'T WORKING, WE CALLED THEM AND THEY CAME OUT THE AFTERNOON OF SAME DAY. THE TECHNICIAN EVEN PROVIDED US WITH A DISCOUNT THAT WE WEREN'T AWARE WE QUALIFIED FOR.
Description of Work: REPLACED A CIRCUIT BOARD TO GET THE AIR CONDITIONING WORKING.
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Service Categories
Heating and Air Conditioning
FAQ
AIR EXPERTS HEATING & COOLING INC is currently rated 4.6 overall out of 5.
No, AIR EXPERTS HEATING & COOLING INC does not offer free project estimates.
No, AIR EXPERTS HEATING & COOLING INC does not offer eco-friendly accreditations.
No, AIR EXPERTS HEATING & COOLING INC does not offer a senior discount.
No, AIR EXPERTS HEATING & COOLING INC does not offer emergency services.
No, AIR EXPERTS HEATING & COOLING INC does not offer warranties.
AIR EXPERTS HEATING & COOLING INC offers the following services: SERVICE-SALES-RESIDENTIAL-COMMERCIAL