A&J Plumbing and Mechanical, LLC

Description of Work: This plumber was subcontracted by the contractor who was remodeling our basement. I also hired him to upgrade our sump pump with a back-up system and to install pans below our water heaters in case they leak. This job was perfomed adequately, but in the process they messed up the second water heater. One point they forgot to turn our water heater back on so we had cold water on a weekend...NOT FUN!!! This install cost slightly more than he verbally told me. I paid him very quickly. Well, not too long after this our second water heater (electric) failed. It could have been happening, but who knows. He claims they had nothing to do with it. I ended up having to have them replace that water heater and again the cost told to me verbally was lower than the bill he sent me. I still paid in full in a very timely matter. Well...the contractor on our basement remodel decided to try and kill himself and then dissapear. We were out lots of money and supplies. This sucked and we were trying to deal with this. Not even a week later this contractor called and told me that I owed him $4000.00 dollars for the work contracted by the guy doing our basement. He basically in sort of kind terms threatened me with a lein on our house and to pull the permit he had on the basement remodel. We did eventually come to a deal, but I had to pay more than half of this bill again. To make it worse, two of the pipes they had moved/changed leaked. Then on the install of the sink in the bathroom they left a hole in the wall that no one knew about until we failed the inspection for it. My back-up system for my sump pump keeps acting up and his only advice (with out having come to look at it) was to look at the battery and call the 1-800 number on it. He kindly thanks me for my understanding in this matter. He had no understanding for us or our loss in this process...only his. I will NEVER have this contractor work for me again unless it has something to do with fixing what they already have done. The sad part in all of this...I did not have a choice in this contractor in the first place. We did finally get our basement finished with very LITTLE help from him (actually he never came back out...only sent his employee who took twice as long to do what he needed to do).

Description of Work: A&J Plumbing came to my property 3 times attempting to repair a small leak in a short area of piping, blaming Columbia Gas for in my opinion, their lack of skill to make the small repair, Columbia Gas advised them where the leak was and they still did not get it repaired after the first time,(of course we already paid them after we were assured it was repaired) A&J again advised us it was repaired and we called Columbia Gas and again the leak was present) they asked us to use a bike pump to help find the leak, the 3rd time after finally taking the advise of prosfessionals after finding the leak they promised they would make things right and take care of us. and promised us they would pay the columbia gas trip charges then a week later they attempted to charge us again after all week of being in the cold mis-leading us about the repairs, and blaming Columbia Gas for there deception I would not ever use these people again. This company broke the law, and did not correct the issues the same day it was a week later on the repair and over month on the premit AFTER we reported them to the city of columbus, this information is available via CIty Of Columbus Department of Development this company has been set for a hearing in Feb 2012 regarding the illegal acts committed "not pulling the premits "