WINDOW DEPOT DAYTON

Install went very good. Installers arrived promptly and didn't waste anytime getting started. The windows were replaced on the first day and the patio door was replaced the second day. Any mess that was created was cleaned up before they left for the day. Would definitely recommend them for replacement windows or doors.

unknown

i loved the no pressure sales ,eric came did a estimate and gave us the price , was not pushed by the salesman one bit ,he left estimate and kinda started gathering his things up and i was ready to sign a contract , eric very knowledgeable of the products window depot sales windows came in about 4 weeks installers where professional and very fast , the windows look awesome and sure beat my wood single panes . i would recommend anyone looking for windows call the window depot of dayton ,GREAT JOB TO ALL thanks ford

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I was extremely impressed by Rick and Adam the consultants when they came to our house on the 10th of the month to present there product to my wife and I. They had sample of there windows and there presentation was very informative. This was the third and final estimate that with the had scheduled. We thought we were going with the first estimate that had come to the house but Window World had a get $70 off each triple pane window instead of the double pane. It included foam filled windows and the first estimate didn't. The cost was only $200 more for the triple pane window from Window World but we got triple pane instead of double. The order went in on 10th and the windows came in on the 19th and they put the windows in on 23rd, The installation by Tim and Jim was amazing!! They were very organized and did an excellent job in installing our ten double hung windows. My wife and I are extremely overjoyed with our new windows Thanks Window World !!!

We were replacing 13 Anderson wood windows that were about 20 years old. Eric showed up on time for the scheduled appointment, took his time with us and answered all of our questions. We wanted time to consider all the information and he did not pressure us to make a commitment at that time. We called after a few days and he returned and we placed the order. We had some painting that we wanted to do prior to installation and we were able to arrange installation of the windows at a time of our convenience. We really like the windows in terms of decreasing the outside noise and the ease of cleaning the tilt-in windows. It should be mentioned that anyone purchasing replacement windows should be aware that they will decrease the actual size of your window. Eric had explained the installation process and we thought we understood what the difference would look like. However, we have gotten used to the difference now and it isn't a problem. The installers showed up on time as scheduled. After the first window was installed, I told the installer that the caulking , particularly around the corners of the inside of the window looked a messy and he told me that he didn't do corners very good. I found this a little strange since this was what he did for a living. They had arrived about 9 A.M. and were finished around 2 P.M. I said something about them going to their next job and they said that we were the only ones scheduled for that day because they never know how long the removal process of the original window will take....ours appeared to be easy. Due to a death in the family the next day, we really didn't take the time to look at each window closely until about a week later. Since we were going to need to stain some of the wood on the frame of the old windows that was now exposed, we looked at each window closely to see how long it was going to take, we noticed the appearance of the caulk on most of the windows had some jagged and messy areas. Although all but one window would be covered with mini-blinds and valances, we still wanted the window to look neat. Additionally the tension on about five of the windows needed to be adjusted. When you put the bottom portion of the window down, it also pulled the top part of the window down. This resulted in having to hold the top part up with one hand as you pulled the bottom half down with the other. Eric was contacted via email and he asked that we email him pictures of the caulking . A time was arranged and the same installers returned and the tension was adjusted on the windows. while one of the installers used an Xacto knife on some of the caulking. We might now try to redo some of it ourselves. Since the appearance of the caulking was not what we expected, we would suggest that anyone purchasing replacement windows ask to see actual close-up pictures of what the final installed window will look like and you can judge for yourself if you will be satisfied. Again, overall, we like the windows and how it has made our home quieter and has brightened up the outside appearance of our home. Since I use Angie's list as a way to get tips for different services we need done, I just wanted to share a tip to consider when selecting replacement windows.

Please see above.

Win

We received a very professional presentation and free cost estimate. The replacement/installation took one and a half days. The crew was very organized and clean through out the entire process, leaving almost nothing to clean up. Great quality at an exceptional value!

I notified them by mail and in person and they have yet to fix it.

The company was on time in terms of the appointment and completed the work within approximately an hour. The work was somewhat sloppy and they left a mess of glass on the driveway, that could have been a good tire fixer. But they did come and recaulk areas, that were missed and cleaned up the mess of glass they left.

I LIKED THE SALESMAN. HE WAS VERY HELPFUL AND ANSWERED ALL OF OUR QUESTIONS AND REALLY KNEW HIS PRODUCTS. THEY ARE LOCAL AND IT WILL BE CONVENIENT FOR US IF WE NEED ANY FOLLOW UP WITH THE WINDOWS.