William Brockman & Sons Inc

Our heat pump compressor unit outside our house started intermittently SCREAMING like a banshee! Finally got evidence to the folks at Brockman such that they could diagnose the cause. Replaced the compressor motor. Fixed it the next morning -- running like a charm!!!

I'm on their preventative maintenance plan where you pay a fee and they come twice per year and if you need any repairs you're on a priority list. I think the labor is at a reduce fixed rate plus parts but they've do the preventative stuff and there's never been a call in between there.? It's like $125 per year for 2 appointments.? The techs are always very personable.? They're thorough and they go over what they've done and what they've found and if they have any issues they cover that and tell you the settings in their opinion it's everything's running fine, you're good to go.? Like I've said, I've never had any break down calls in between.? It would be in the category of preventative maintenance, filter change, adjustments.? They put their instruments on and check all the settings and they usually most always say is running fine and there shouldn't be any issues.? If you have anything at all, give them a call.? Price is very good.? Responsiveness is an A plus.? They always set their time and they call 20 minutes ahead to let you know they'll be there.? I will use them again.? I have for 8 or 9 years.? ?

Very well. They arrived on time, completed the work quickly, and cleaned up all of their work area.

I've had good experience with Brockman. They do good work. They don't do what they don't need to do. Oh, I was using them every year.

George Brockman and company handled the installation with the utmost respect for myself and my families needs. Everything was completed quickly and on a schedule that fit mine. Mr. Brockman himself handled the administrative requirements professionally and even visited throughout the process to ensure everything was completed properly.

I have used them many times now. They're amazingly responsive. Which is why I keep using them. I had them install a new heating system in my house last winter. They were so busy, yet they came. They were here at 10:00, they were still working. I was ill, no heat in my house. I couldn't even get out of bed. I left the door open for them. They came, they fixed the problems, they never disturbed me. They were professional, courteous, did great work. I removed everyone else from my address book, and have been using them ever since.

I had Brockman & Sons provide an inspection and "tune up" on my a/c system before summer hit. Their technician that showed up was punctual and very personable. He walked me through how to do minor maintenance to my system on my own and fixed a few small air seeping holes from the coolant lines outside to the fan unit in my basement as well as inside the fan unit itself. He also took apart the A/c unit and cleaned all the coils. It ran great all summer and I will have them back next year.

Although Brockman and Sons was not the cheapest proposal, it was a little less than midway in the overall range of quotes. Because of the price, Mr. Brockman's straightforwardness, and the reputation of the equipment he sells we awarded Brockman and Sons our business. The day after we contacted Mr. Brockman and awarded the contract, the Brockman repair technician arrived and recharged our old unit and checked to make sure that it would provide cooling until the install crew could return in 9 days. The install crew arrived on-time on the scheduled day and worked through the day to remove the old a/c unit as well as the furnace which we also decided to have replaced. The new equipment was installed and the a/c running by the end of the day. The following day the install team returned to finish some duct work, hook up and test the new furnace, finish some installation details, and clean up. The repair technician and the install team were all very courteous and professional in the way they went about their jobs while respecting our property and home. We were extremely pleased with the installation and the quality and craftsmanship of the work. After about a month using the new system (and the hottest weather of the summer thus far), we are extremely pleased. Our home has not been this comfortable since we moved in. We look forward to a warm, comfortable winter season, too.

So far as I know they were okay and seem to do a thorough job. They took care of a problem that was there and I hadn’t realized.

I have a service contract with them and they check the A/C and furnace every 6 months. They are going to be replacing my furnace in November. George the owner brought out the literature for me and explained everything. My technician JT is great and he comes out each time which is nice. They always cleanup their mess. If they are going to be late for some reason they will always call and let me know how long it will be.

About four months ago we bought an a/c and had some issues with dampness. They did work for us and resolved the issues. It did take several visits and the service manager and I went back and forth several times about whether I actually had a problem or not, but the service people (Phil) are great. Overall, I would recommend this company to others in my area.

Excellent. Old units removed, interior duck work modified to fit new unit. Underground connection removed and replace. Complete cleanup. Free followup yearly inspection.

I use this company for all of my furnace and air conditioning services. They have always been very professional and resonably priced.

They did a good job. They were just fine.

I was very impressed with Brockmans. George, the owner of the company, came to the house and did the quote. He was very knowledgable and only tried to sell us what we needed. On the day of the installation they showed up on time and had plenty of workers to get the job done quickly. George showed up a couple of hours into the job to see how things were going. They did excellent work and cleaned everything up when they were done. The furnace has worked perfectly ever since.

They were prompt and professional. They did a great job and the price was appropriate for the work.

We called Brockman when we realized our furnace was not working properly. We were told they were very busy and would not be able to get a technician to our home for a couple of days. This was OK since the weather was mild. Two days later they called and set a time for the technician to visit our home. He came out and found the problem was not what he originally thought. He cleaned and thoroughly examined our furnace and found a blockage in one of the burners. After finding the problem he quickly made the repair. This is the second time we have used Brockman this year and both times have been very positive experiences. They are very professional from the original contact to the final repair.

Quick thorough job at a reasonable price.

They did a really good job; however they did not bury the geothermal stuff outside in the ground. They brought in another company and that subcontractor didn't do that good a job. Brockman & Sons has been very good about keeping up the system and coming back and checking things when things were not right. They have done a very good job for us.

The checkup was free. The price I paid was for the filter that is supposed to last a year. It was just fine. They are pretty straightforward. I felt like I was being told the truth. He listened. It all went well. The servicemen were great. It was a decent experience. The serviceman that came out was friendly and quite. He did his job and answered any questions I had. I compared pricing because I had quite a few people come out.

They did a great job of the whole process from the proposal through the installation. In addition, they proposed to provide free a band aid to our old system since they were busy and couldn't accomplish the installation for a couple of weeks. Great company with which to do business.

Their price was great. I was impressed with the professionalism and timeliness.

Keep appt time. Placed booties over shoes and went right to work and answered all questions.

Obtain a bid, accepted the bid and was given an installation date, date was aceptable. Installer was on time on the date agreed upon, removed the old furance installed new dequipment and tested all equipment to insure proper installation. Would hire them again

From the first meeting to the final review of the completed work it all went very well. Even doing the final days work in pouring rain the crew was professional and keep the work area very clean. George Brockman followup after a couple days with a call to see if the system was working to our statisfaction and if we had any questions. Just a great experience.