Terry Corp is the original Foundation Installer for our basement when built. During the closing process a previously filled leak was seen leaking again. The seller called them and they did another blow-in fill. I called them and they said it they would extend the warranty upon sale. I called them literally 11 times and left messages without any response. They may have closed because NO ONE answers or returns calls. Since they were unresponsive, I called others to give repair quotes and the others stated that because they did the blow filler and it is still leaking the only real way to repair is to repair from the outside....about a $2,000 charge. Thus, after 3 quotes all saying similar on the lack of quality repairs done by them, i stopped trying to get them to return phone calls since they don't seem to do quality work anyway.
Description of Work: Terry Corp is the original Foundation Installer for our basement when built. During the closing process a previously filled leak was seen leaking again. The seller called them and they did another blow-in fill. I called them and they said it they would extend the warranty upon sale. I called them literally 11 times and left messages without any response. They may have closed because NO ONE answers or returns calls. Since they were unresponsive, I called others to give repair quotes and the others stated that because they did the blow filler and it is still leaking the only real way to repair is to repair from the outside....about a $2,000 charge. Thus, after 3 quotes all saying similar on the lack of quality repairs done by them, i stopped trying to get them to return phone calls since they don't seem to do quality work anyway.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Tom N.
01/2012
5.0
basement waterproofing
+ -1 more
They were very courtesy and they did a fabulous job. He was so neat. He was right on time. He services the whole area.
Description of Work: He filled 2 cracks in my basement.
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Service Categories
Basement Waterproofing,
Foundation Repair,
Wells and Pumps,
General Remodeling,
Concrete Pouring and Repair
FAQ
TerryCorp is currently rated 3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
TerryCorp accepts the following forms of payment: Discover,MasterCard,Visa
Yes, TerryCorp offers free project estimates.
No, TerryCorp does not offer eco-friendly accreditations.
No, TerryCorp does not offer a senior discount.
No, TerryCorp does not offer emergency services.
Yes, TerryCorp offers warranties.
TerryCorp offers the following services: Residential and commercial waterproofing and drainage solutions, foundations, sump pumps, french drains, crack injections, concrete & brick sealing.