SavATree Dayton

Very well. They showed up on time and were courteous. Didn't take them long to complete the pruning and to chip all the removed branches. Very professional job -- clean up was excellent. When completed, the tree good much better and the dead limbs had all been removed.

It was fine. I didn't have any problems with it. I just went with lower quote.

It went well. Called the day before and came the next day.

It was done as promised, thank you for getting it done right.

These 3 young men showed up at my house on time, and were very professional. They accessed what they had to do, told me how they were gong to do it, and then proceeded to do the job. They were very safe and took there time in what they were doing, and did any of the things that I requested of them.Over all I was very pleased in the job and how they did it.

I want to thank Arbor Experts for their tree services. We are very pleased with the work the crew provided. The guys were all great - very personable, listened to our concerns, completed the work we wanted and cleaned the area before they left; without any damage to the house or fence. Per our instructions, the crew used more time dropping the trees vs. cleaning up. They left three very manageable piles, removing all the large trunks and limbs. The heavy equipment used for the job was exactly what we needed. The crew was able to remove 2' to 3' diameter tree trunks from our steep backyard. Their bucket truck had a claw arm extension to load the wood/limbs into the truck. We would recommend Arbor Experts in a heart beat!

This was my second time using Arbor Experts and each time I was completely satisfied. The crew is very professional and polite. They understand what needs to be done and are respectful of your property as they perform their tasks and in the cleanup following. Their credentials are excellent and supported both by Angie's list clients and by the Better Business Bureau.

I initially contacted Arbor Experts for an estimate for the tree removal, etc. They were prompt in meeting with me, answering any questions, and providing a quote. When I called to schedule having the work done they worked with me on a time that was convenient for me. On the day of service they arrived promptly and completed the job in a professional manner. All debris was cleaned up and hauled away. The stump grinding was done a few days after the tree was cut down and, again, the area was cleaned up. No damage was done to the yard. Everyone (workmen and office staff) I had contact with was friendly and knowledgeable. I would use them again and would recommend them to anyone.

The treatment is not inexpensive and it has to be repeated every two years, so we decided to save only five of our largest Ash trees. When the time comes we will have to cut down the other six Ash trees. With the five trees that we had treated in 2013 and 2015 we have not noticed any worsening of their condition. we will continue to have the EAB treatment injected into the trunks.

We had an Ash tree that was dead because of Emerald Ash Borer (EAB) and one of the Bradford pear trees had a very large limb split off after some heavy wet snow came down late during the winter of 2014-2015. There was a risk this would continue to happen with the Bradford pears. Decided to remove all of the trees. Arbor Experts' crew is very professional, well equipped and they do a great job. This is not your "guy with a chainsaw and a beat up pickup truck" kind of tree removal service and you will pay more, but I've always been happy with Arbor Experts' service. My only complaint is they are very busy and it is not unusual for it to take up to six weeks to have them come to your house to actually perform the work.

They came out and applied Cambistat. Cambistat is a soil applied product that is absorbed through the roots. It slows the growth of trees to allow the tree to redirect some of its energy to defense, root production and other uses. The result is a healthier tree. Our tulip poplars were infected with Anthraxnos which got particularly bad during long periods of rain. They were then losing their leaves throughout the spring instead of only in the fall. Our leaves were falling into our neighbor's yard and this was a constant source of irritation for him. The first year that the Cambistat was applied we did not see much of an improvement, but the second year after the application - last year - there was a noticeable improvement. Even during a summer with an incredible amount of rain the leaves stayed on the trees until the fall.

The cost of the original estimate for the job was over $700. When I showed the coupons of his company that were shown on the website of Angie's list and asked him which one to choose, the estimator said the "$300 for four hours" was good enough - he was very honest. The crew actually came twice, once to cut the tree and came again to grind down the stump. They did a very good job.

Someone from the company told me it would be an additional $85 per hour to cut down the tree all together. Once they arrived, they told me it was $85 per person/hour. I called the company and they told me they wouldn't be able to honor the price they originally said, which was $85 per hour total. They ended up doing that job at that price. The crew was very nice about everything. They worked really hard. They did things they didn't have to do. They were cutting up all of the wood.

Nice job, very professional both with how they worked and answering my questions.

They phoned ahead to be there in 20-30 minutes. They were approved to trim a few low hanging limbs over my driveway to prevent damage while backing in their truck. They removed the tree while taking good care to not drop any major pieces on the roof which I judged to be difficult. They cleaned up very well on both the roof and the ground under the tree. In the past I have often used tree trimmers that were working in the neighborhood and soliciting business. I found Arbor Experts to be better than most of these with prices that were better (Angies List coupon for $50 helped). I will be using them again as we still have more ash trees that need to be removed.

The aborist said the tree was dying but not dead yet. When he discovered we were in no hurry to remove it, he got all excited and provided lost of advice to prolong it's death in 10 years or so.

The initial arbor expert?s team assigned to remove our trees was very destructive. They brought part of the trees canopy down onto our roof and proceeded to drag it off. They left the gutter guards dangling from the top of our house and left all the tree debris on the top of the roof and in the gutters. They also hit a neighboring tree damaging it and several limbs while cutting down our silver maple tree. After several days of looking at the damage I called to ask if they were finished and if they would be returning. I was told that yes indeed they were finished. My husband climbed onto the roof to fix what was damaged. We requested them to leave the wood on site so my husband could cut, saw, and split the pieces into firewood. We knew this would require quite a bit of effort on our part. What they failed to tell us was that they left pieces of wood that we could not even move or roll. Some of the larger pieces measured over 40? diameter by 8 feet long. We called to inquire about the size of the wood that was left and were informed that according to the bid the wood that would be left was to be ~ 6? diameter and larger and 4? and larger lengths. We felt that the pieces of wood that were left were not reasonable for the homeowner to be able to manage. Not only did they leave the large pieces of wood, they also buried several stumps that they were contracted to stump grind. As you can see from the pictures the stumps were buried under all the pieces of wood. I?m not quite sure why they proceeded to do that realizing that they would be back in the following days to grind out these stumps. We asked if they would come back and cut up the LARGE pieces a little more to make it manageable to move. We were told this would be an additional charge of $70/hour to cut the wood we feel should have already been done. We had to rent an industrial size chain saw and my husband spent TWO full days cutting up the LARGE pieces of wood just to make them movable. We were initially told that this would be a two day job; however it would be 7 more days before they would return to grind out the three stumps. My husband worked diligently to remove the piles of wood they stacked onto the stumps so that they would be able to access them to grind. Had they stacked them elsewhere this work may have been done at a reasonable pace. The communication in the beginning to get the job started was great. I received multiple phone calls leading up to the work. Once the work started the communication stopped. I had no idea what was going on, if the work for the day was finished or if/when they would be returning The company sent one person out to grind the stumps and remove all the extra shavings. Luckily my husband spent 2 days prior removing all the wood from the stumps so he could access them or this would have taken a few extra days of work to complete. This was the only part of the job that was satisfactory. The young guy spent 9 hours at our house that day working very hard to complete the job. And he did an excellent job.

Brit and Frank (the work crew) were friendly, professional, and efficient. Work was performed carefully, appropriate site and personnel safety equipment was used. Yard was completely cleaned before they left. This will be my new "go to" company for tree care.

Both trees were quickly and professionally cut down and removed from the property well within the time estimate provided by the crew leader at the beginning of the job. Both stumps were ground down as requested as well as "feeder" roots visible away from the tree trunk which were at ground level. The problem which occurred and for which I downgraded Arbor Experts was because of the total lack of respect and appreciation for the neighbor's yards. It had rained quite heavily the day before and that, in conjunction with a very wet summer overall, had made the lawn very prone to rutting. For absolutely no reason, Arbor Experts chose to drive the heavy stump grinder over my neighbor's lawn, deeply rutting it. There was no reason that they couldn't have driven along the road, up my driveway and over about 10 feet to the stump to be ground. Since there were 2 trees being removed and the largest tree was in the back yard, I observed the action in the back yard. I was horrified, when I got around to the front yard to see the damage done to my neighbor's lawn. I immediately expressed my deepest discontent to the stump grinder operator and told him to remove the equipment from the neighbor's yard but the damage was already done. It was very clear where the property line was because the neighbor's fence provided a clear reference. I thought that I had made myself clear but when the backyard stump had been ground, the operator then breached my other neighbor's property as he was removing the grinder from my property, also without any good reason. By that time the crew chief had left but I spoke to another crew person and told him that I couldn't believe that they had no concept of neighboring property and there was no reason why all the work couldn't have stayed on my property. They were very polite and apologetic but could provide no reason why they had totally disregarded property lines. The crew member called into the office to report the problem and assured me that they would take care of any damage to the neighboring lawns at their cost. My neighbor was not at home, so I wrote her a detailed apology and said that I'd make sure that all damage was fixed. This happened on a Saturday. Monday morning, I received a call from Paul, one of the owners, apologizing for the incursion onto my neighbors properties, but provided no excuse. He said that they would treat this as a learning experience so that this wouldn't happen to any other customer's neighbor's lawns. Paul reiterated that Arbor Experts would fix any damage at their cost, apologized again and ended the call. I thought it over for a couple of days and decided to call Paul back. I said that under the circumstances, Arbor Experts experienced no discomfort over their reckless disregard for my neighbor's properties but I, along with my neighbors certainly did. I had to apologize repeatedly to both neighbors who, while very unhappy, were also very polite to me because they are great neighbors. I called Paul to ask him for a 10% discount so that they, also, would feel some discomfort. Paul agreed to the discount saying that they would then be immune from all further remedial action for my neighbor's lawns. By that time, both lawns had started to bounce back on their own and I was sure that they would continue to do so.

This crew was SO professional! Kept us unformed and took their time to attack the trees doing the least damage to nearby property. Cleaned up afterwards. The yard is more opened up and lots brighter. We WILL be using Arbor Experts again when we have more of our trees kept under control. Can't say enough good - Fantastic Company!!

Too soon to tell if the treatment will save the tree. The contractor said it was iffy, and I accept that. Air spading requires digging down about a foot or so in the area around the trunk to remove the encircling roots. The problem I have is with how this work was done. No serious effort was made to restore the surface once the removal was completed. The surface was uneven, with clumps of dirt laying on and even beyond the disturbed area. The contractor didn't take the time or show enough concern to finish the job right by racking and smoothing over area to restore its appearance. Inconsiderate and unprofessional.

They were great. They were incredibly efficient, professional, and safe. Because of that, we have used them again. We have 5 acres with a lot of wooded areas and we have used a lot of tree people and they were really good. They were very prompt. I cannot say anything negative about them. I think they were reasonable.

It was an excellent price with an equally superb, professional project.

Arbor Experts is truly the company to hire if you want a professional experience. Paul and everyone else I corresponded with were great and the job went very well. They were especially patient with us, as we had personal conflicts come up which delayed the project by several months. When they took it on, they completed it in one day. I noted that they'd forgotten to do one or two shrubs, and so they promptly came back out and took care of it. I'd definitely hire them again.

They did an excellent job! This was a difficult job because of the tight location of the trees being removed and the necessity of avoiding any damage to adjoining property and structures, utility lines, gas line, etc. The crew was very careful and safety-conscious, and very professional in attitude and approach. The process was fascinating to watch! It actually took several days to do all of the work, but they cleaned up completely at the end of each day, so we had no issues with that. They had a couple of other jobs scheduled for that week, and kept us informed as to approximately what time they would be arriving to work. They came back the following week to grind down the stumps and haul away the grindings and roots. The fertilizing of the other trees was done separately, by a different employee. We also had freshly sprouted grass all along our street frontage, which we mentioned before they came out, so they brought large mats to lay down to protect the new grass.