They put up the wrong color and style of siding. The argued with my wife and told her that it looked better. The owner called me and accused me of stealing siding. This situation is f***ed up. The guy was a friend of my brother. My brother had to play mediator between the owner and my wife. She told him what she wanted and he kept telling her that what they did looked better. They put the gutters on and they were the wrong color. He sent someone out to paint the gutters. The owner called me when the project was over and asked where the siding that I "stole" was. I had to tell him that his son was sick one day and one of his other guys came and picked it up. He said "oh". I kept asking the son where my final invoice was. He kept sending me an invoice that said estimate. The guys that did the siding and roof did a great job. The son lied to me constantly. He said they had to put the siding up because our house was exposed. My wife went outside and told him to pull a piece of siding off. We still had our wood siding under the regular siding. My wife called him a liar and said that she wasn't going to work with him anymore.
Description of Work: I have used Roofmasters Plus. They did my roof, siding, and gutters.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Jeremiah M.
06/2012
1.0
roofing
+ -1 more
I used this roofer after the 2009 hurricane. They did a poor job surveying the work that needed to be done. This resulted in an additional $4000 bill after the roof was removed and there was no choice but to proceed, thankfully my insurance company covered the work. The work took longer than expected to accomplish and the workers spent half their time working on their personal truck instead of the roof. The clean up following the roof removal was substandard with many nails and pieces of shingles left over. Shortly after the new roof was installed I found a leak around the drain vent stack. It took a while for them to come out and fix the leak resulting in the need for me to repair a part of the ceiling. Two years later another leak pops up around the roof vents. It took over 2 months to actually contact the roofer the first time. It then took almost another 4 months to get the roofer out to fix the leak (which was covered under the guarantee. It took another 2+ months to contact the roofer to determine that the roof had been fixed. The ceiling needs to be repaired again. Time will tell if the fix worked or if there are any further problems. If you are looking to use this roofer, save yourself the hassle.... put your hose in the attic and turn it on, bust holes in the roof with a hammer and call a bank and ask to be put on hold. Your frustration level will be far lower. I would never use this contractor again and if you are smart you wont either.
Description of Work: This roofer did a complete roof removal and replacement on a house and garage.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
NADINE B.
05/2009
1.0
roofing
+ -1 more
I had questions but the men didn't speak English. We asked Mr. Fillinger to come see our roof because it has lumps. This was a complete tear off so it can't be from a layer underneath. Mr. Fillinger said he'd be out to check our roof but never showed up & never called. Our phone calls are being ignored. Yes our guarantee is over. It was for 5 years. Our problem is that this roof was never done correctly to begin with. We've had nothing but aggravation. Please don't ever use Roofmaster Cozy Co. I would hate to see anyone go through what we've gone through.
Description of Work: The reason I am posting this evaluation of a roof we had replaced in August of 2002 is the job was never done correctly. The owner of Roofmasters, David Fillinger promised he would do an excellent job. In the first place Mr. Fillinger did not use workers who only worked for him. I have no idea where he picked up the characters he sent here. I had to speak to them about loud music & foul language. Mr. Fillinger did fire them, but that didn't help my roof. I will try to explain the situation. We had a two fold problem with the roof. The first problem we had was in the front of the house. We had a terrible leak into our front hall closet. Mr. Fillinger did send out his foreman several times to correct the leak. The foreman wasn't able to stop the leak. We decided to call another roofing company to have our porch flat roof looked at to see if it was part of the problem. Mr. Fillinger never indicated it needed to be replaced, but we decided to get another opinion. The other roofing company indicated that the flat roof did indeed need replacing. The flat roof was part of the problem, but so were the rotten boards that Roofmasters shingled over. At the time they were roofing they found Carpenter ants, but wouldn't wait for the exterminator to come & roofed over the rotten wood. Problem two is in the back of the house. Several times when the foreman was here to stop the leak in front the back needed repair. We had shingles come off & yes Roofmaster replaced them, but why on a new roof are they coming off? None of our neighbors had shingles come off during this time period. The latest was in March. In April Mr. Fillinger sent men to replace 3 shingles.
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Service Categories
Roofing,
Siding,
Gutters
FAQ
Roofmasters Plus is currently rated 1.7 overall out of 5.
No, Roofmasters Plus does not offer free project estimates.
No, Roofmasters Plus does not offer eco-friendly accreditations.
No, Roofmasters Plus does not offer a senior discount.
No, Roofmasters Plus does not offer emergency services.