RESTORATION WORKS

Very professional, prompt response, submitted a detailed bid

It was great from the start. I was impressed with Brian's professionalism...he was at our house every day to check on the progress of his team. The team members were also very professional...arrived on time or called ahead if they were running late for some reason. I have two very small children, and the men were very understanding of that. They sealed the kitchen/family room from the rest of the house during the two weeks of the remodel to keep the dust down. The wall paint bubbled up on the first coat, so they stripped it down and ended up repainting both rooms and the ceiling free of charge. Again, very professional, timely, and they just do a great job. Definitely would recommend to anyone!

Our house was damaged during a flood and one of the contractors we were working with recommended RW. They came pretty promptly for estimating carpet/vinyl installation. Also asked for a quote to remodel our bathroom. They never came out to do this. One of their supervisors (John) measured our carpet for the basement wrong. It ended up being 3 feet short of what we actually needed. We had to go back and order more carpet. Their installers were "No Show" for three appointments. Vinyl flooring in bathroom never sealed or caulked near the tub. Part of the flooring was also damaged during installation. All we have gotten so far was a "Sorry" and a bill. We've asked several times for them to come look at it.... they never have.