Queens of Clean

BADLY. Signed up and paid in advance as a gift for my wife. She tried to schedule for a week before our daughter's wedding - too busy. So she tried again for a month later. Didn't show up. Tried again to schedule - the person called and said she was having car trouble. Then the company's phone was disconnected. Gave up. TOTAL WASTE OF MONEY - NO APOLOGIES.

They are scheduled to come back.

Went well. Mandy did well and in a timely manner. Only complaint is unpredictable time arrival.

Not well. The person called to cancel every time something was scheduled - my wife made four attempts to schedule the service. Eventually, she got tired of trying and attempted to have the fee returned. Well that was met with total unresponsiveness.

I have used them once a month for maybe the last 5 months. They are scheduled to come tomorrow. I couldn’t reach them for a while and I was about to call Angie’s List to tell them they were out of business, but it turned out they were in an accident. So, they had been out of commission for a week. I did reach them 2 days ago and they are coming tomorrow.

Went well. Did a good job on bathrooms

Our cleaner remained in good positive contact, although she was running behind, However, she was quick (sorry) to let me know her situation and keep me informed. I was very grateful that the company as a whole works hard to communicate. The cleaning work was impressive. It is surprising how much cleaner someone can make my house with the time, experience, and equipment... even after trying to have everything as clean as possible before. I have already scheduled regular appointments.

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Our "queen" was a petite and energetic woman who brought her own supplies in a rubbermaid-type container and her own sweeper. She was friendly, polite and respectful. We did a walk through of the condo together before she began while I went over my list with her. She chose where to start and stop which was fine with me. My only other experience of hiring cleaning to be done was for an empty house which we had sold. Basically, this was my first experience being in home while the cleaning was done. I offered her liquids but she had her own water with her. When my husband called to ask for input regarding take-out to bring home, she refused but was thankful. I had removed a shower curtain to make it easier for her to clean plus I had purchased a new one to hang up afterwards. She offered to put it up and I was thankful as neither of us were tall enough to reach it. She used a little stool my sister had made many years ago when the children were little. It came in handy also for her to sweep the dust from the ceiling vent. The bathrooms both were meticulously clean and smelled good. The windows and blinds in the den have never looked better. The blinds are large wooden slats and difficult to clean. I told her she did a great job and that she was stronger than she looked. She is experienced and knowledgeable about cleaning, but expresses herself in a humbling fashion.

Our assigned queen showed up on time and did a fantastic job! Everything was super clean when she left. She also was very nice, and exchanged pleasantries with the adults and children in the house. She was literally on her hands and knees scrubbing the tile floor anyplace where the mop left something behind.

The cleaning professional spent six hours detailing my house including three bathrooms, three bedrooms, stairs, the dining room and the kitchen. She also cleaned the windows and the cupboards. She dusted, scrubbed, swept, vacuumed, mopped, refreshed, and basically, just worked her tail off the whole time. Very impressive. I hired them to be my weekly cleaning service (2 hours per week) and I do believe it is money well spent! Allows me time to focus on many other projects I need to do or I can sit down to relax after work versus spending my hard-earned time off cleaning the house.