Mika and Alicia are timely and communicate well. This has been my best cleaning service/person yet. My house is cleaned regularly and the team is efficient.
Description of Work: Cleans house on weekly basis
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brittany B.
03/2015
2.0
house cleaning
+ -1 more
Our house just went through major remodel every room was touched. I hired for a top to bottom clean and then was going to have them come on a weekly basis. We had a cleaning service but with two children now her schedule didn't exactly work anymore for us (3 to 9pm). I hired oakwood cleaning services and only had them for the top to bottom clean preformed. I will say that they showed up on time and were courteous. They cleaned the attic room which was the most dusty room left in the house (although I had my husband wipe it down the day before they came because it was the only room that hadn't been touched in the house by another construction cleaning service) the 2nd story in with two bathrooms and I had them not touch 1 out of four bedrooms and just wipe the blinds in two of the other bedrooms and the 1st story. I wasn't impressed and wouldn't hire them back again for the money. There was no deep cleaning done it was all surface cleaning and that wasn't even preformed well. For example if I wanted someone just to swifter the baseboards I would do it myself I guess I expected a more I had to re clean kitchen floor as soon as they left as there was junk left in corners baseboards weren't wiped down ( I could tell because coffee that my one year old got ahold off that am which I quickly cleaned was still on baseboard), dog hair still on ground in bedrooms dust on moldings, the blinds were barely wiped down, hardwood streaked, didn't even wipe of glass on the wine refrigerator And there was still smudges on the stove outside. I felt as if they rushed and for the amount of money it wasn't worth it. I rather go back to my old service who did less but what they did do wAs perfection and I didn't have to re do it. Now I give them credit as we just were moving back into our house some things were still in way but rooms that didn't were still not cleaned well (or how I would clean) ie bathroom weren't scrubbed around handles etc.
Description of Work: Top to bottom clean
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$320
Response from Oakwood Cleaning Service
Company Response: My apologies that your experience was less than stellar. Usually such dissatisfaction results in an immediate call from a customer which gives us a chance to rectify the situation. I apologize for only finding out about your assessment through Angie's List Review.
Judith D.
03/2015
2.0
house cleaning
+ -1 more
I have limited mobility so I can not do my own cleaning or go after them to get what they miss. Especially the ceramic tile in the laundry room, kitchen and front hall. Over the year they became dirtier not cleaner. I complained to the cleaners and owner. They would use a new machine the next time they came but it never worked. In the kitchen they rarely cleaned the floor under the over hang of the cabinets. My cane would then pick up that dirt and spread it. I was paying $90 for two cleaners to stay for an hour and a half. By the time i canceled the service they were in and out in an hour or less. My new cleaners took 3 hours for two cleaners to make a dent in the dust, dirt, spider "castles" left by Oakwood Cleaning Service. The OCS owner offered to come and clean herself. I declined given their record over the last year. Their staff was always in a rush to get to the next house and, I as I discovered, taking short cuts to be able to clean one more house per day.. $168 later most of their left over mess is gone.
Description of Work: They cleaned my house, bi weekly, since May 2014.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$90
mark B.
03/2015
5.0
house cleaning
+ -1 more
It was great. They were fast but not so fast that they missed anything. They cleaned our house top to bottom and left it sparkling and smelling fresh. I asked if they would make sure a few specific things got done, and they definitely listened. They are great to work with and easy to talk to . I will definitely be using them again!
Description of Work: Did a deep clean on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Teresa R.
03/2015
5.0
house cleaning
+ -1 more
They are always on time and do a great job. I am never been disappointed with the work that they do.
Description of Work: I have the Oakwood Cleaning Service come every other week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Emily D.
03/2015
5.0
house cleaning
+ -1 more
Oakwood Cleaning Service is a very professional, polite and customer service oriented company. They did an amazing job with my house ... very thorough and cleaned areas that had been neglected for several months. I would recommend them to anyone and will be using them again.
Description of Work: Cleaned my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Myke O.
02/2015
5.0
house cleaning
+ -1 more
I can't say enough good things about these folks! I had contacted two other top-rated cleaning companies who had declined to take on the job of defrosting my chest freezer. Mika's son, Malachi, did a fantastic job: when he was finished, my freezer looked brand new. Before he left, he made sure that I was completely satisfied with the work that was done. They were prompt, professional, and did an excellent job. I thought that the price of $60 plus tax was more than fair. I will definitely use this provider the next time I need help with a cleaning job.
Description of Work: They cleaned my chest freezer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60.24
anuj D.
01/2015
5.0
house cleaning
+ -1 more
Mika the owner and her assistant came for the cleaning. I called the day before and requested if and they can come the next day. They did come the next day. I appreciate the promptness. They did an excellent job cleaning all the bathrooms and the kitchen and hardwood floors.
Description of Work: Provider cleaned 4 bathrooms and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sundararaman V.
01/2015
5.0
house cleaning
+ -1 more
Mika visited our house to give an estimate on the cost. She adjusted the cleaning time to fit our schedule even though it was very short notice. On the actual day, the cleaning person came to the house on time. After some time, Mika and Elisha joined the cleaning operation. They were very good in cleaning the house. In a few cases, my wife wanted some places to be cleaned again. They were very happy to comply with my wife's request. We were really happy with the cleaning and would hire them again.
Description of Work: Cleaned house before move-in
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Kriss A.
12/2014
5.0
house cleaning
+ -1 more
Mika came out to give the estimate. She is both personable and professional. Her staff showed up punctually the following Tuesday to do the cleaning. When I got back home, I felt like I was in a new house. Everything sparkled! We had not had much luck with our two previous cleaners - one kept raising the price on us, and the other just did not know how to clean. The ladies who came in were outstanding. They are going to continue to clean on a biweekly basis for $140. We live in a ranch which is approx. 2600 sq ft on the ground level. The price I was quoted was the price I was charged.
Description of Work: Provider did deep clean of home, including fridge clean out. Cleaned 3 bathrooms, dusted interior and furniture, swept, cleaned hardwood floors, made beds.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Jack O.
12/2014
5.0
house cleaning
+ -1 more
this is my third cleaning service, and by far the best. I do not have a large nor lavish home. There are not a lot of knick knacks that need to be moved around, however I was finding it very hard to get some of the basic cleaning done by prior providers. I also have a very high shine floor in my home and like for it to stay shiny without streaking. Other providers were not able to do that. Oakwood cleaning service has been able to deliver on that promise of keeping my floors shiny. They also dust baseboards and picture frames. I would recommend them.
Description of Work: provided full service cleaning to my three bedroom brick ranch home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Nicholas U.
12/2014
5.0
house cleaning
+ -1 more
Oakwood Cleaning Service does a very good job. The cleaning crews are professional, thorough, and follow the directions/instructions we provide. On the rare occasion something was missed, we told them about it and never had to mention it again. It was always taken care of from that point forward. The owner is very hands-on and stopped by numerous times to make sure we were happy with the service and to make sure her crew was delivering excellent service. That's almost unheard of these days, so we highly recommend hiring Oakwood Cleaning Service. There may be slightly cheaper options, but in the end you get what you pay for. In the past we used Patti-Maids and Molly-Maids. They were adequate but more expensive and lacked the personal touch of a locally-owned business dedicated to making its customers happy. Don't look any futrher...give Oakwood Cleaning Service a call. You won't be disappointed.
Description of Work: Cleaned the downstairs and upstairs of our house, including dusting, vacuuming, mopping, trash removal, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Aaron V.
11/2014
5.0
house cleaning
+ -1 more
Oakwood Cleaning Service was prompt in arriving at our house and spent a good 3-4 hours cleaning. They even agreed to clean inside of our oven and refrigerator appliances that we were leaving with the house. Once they were finished, a supervisor went through the house and double-checked everything to make sure it was to their standards. We are pleased with the work performed and would recommend them to other people in the Dayton area. The work they did for the price paid was a pleasant bargain. Highly recommended!
Description of Work: Oakwood Cleaning Service provided a whole house move-out cleaning for a house we had recently moved out of and had on the market.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$267.5
Eugene L.
11/2014
4.0
house cleaning
+ -1 more
It went fine. They were very timely and professional.
Description of Work: Spring Cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Andre R.
09/2014
5.0
house cleaning
+ -1 more
I would highly recommend Oakwood Cleaning to anyone. Stacy and Randy were early and performed a one-time deep cleaning. They were very professional and had great attitudes. They fluffed pillows, made beds, folded towels and many other small and unexpected things. They were very open when I mentioned a few minor things that were overlooked. Mica and her daughter Krissy came to inspect the work upon completion. We will definitely use them again
Description of Work: a one-time deep cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
jean R.
08/2014
5.0
house cleaning
+ -1 more
It couldn't have been better. I needed someone to clean due to an accident two weeks ago when a clerk in a drug store knocked me to the ground and I ended up in the hospital with a broken hip. The house was already overdue for a good cleaning so by the time I got home from the hospital, my daughter left and my husband took over, it was obvious that I needed some kind of help. Naturally I checked out Angie's List and I thought Oakwood Cleaners sounded good. Mika returned my call within a half an hour and said they could clean for me weekly, bi-weekly or on an as-needed basis for as long as necessary. We made arrangements for her to come the next day to determine what I wanted done, after which she named a very reasonable price of $75.00. Next day her cleaning team, friendly and efficient, arrived at exactly the promised time and got right to work, with the only delay the result of me forgetting to get out the towels and trash bag Mika had asked me to have on hand. I did computer work in a spare room to get out of the way, hoping they wouldn't take too long since my hip is still quite sensitive to sitting down. They were finished in an hour and a half. Everything looked great. Dust was gone, smudges cleaned up, kitchen counter tops and floor sparkling, vacuuming done and, best of all, two bathrooms restored to ready-for-guests condition. That was lucky because a friend called next day to say she and two other friends wanted to bring over food so we could have lunch together. Thanks to Oakwood Cleaners responsiveness and the great job they did, I was all set for company and we had a great time. As I say, it couldn't have been better. I am already looking forward to next Tuesday when they will be here again!
Description of Work: Mika Race, owner of Oakwood Cleaning Services, visited my house to determine what I wanted cleaned, then arranged to have her team there the next day to do the actual cleaning. Her crew of three arrived at the promised time, did a thorough cleaning per my requests and were finished in an hour and a half.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sue M.
08/2014
4.0
house cleaning
+ -1 more
Arrived on time. Completed agreed to cleaning adequately. Over course of using OCS any issue or adjustment that I brought to their attention was taken care of.
Description of Work: Bi-weekly cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tom Y.
07/2014
5.0
house cleaning
+ -1 more
We hired them and now use them on a weekly basis.
Description of Work: Oakwood Cleaning Service clean our entire home weekly. They are by far the moat professional and trustworthy staff we have ever used. They do an incredible thorough job and just simple "get the work done". They work well with us and accommodative to our standards of how we want our home cleaned!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Jason B.
07/2014
5.0
house cleaning
+ -1 more
We were very pleased with the service and professionalism of the staff. Micah is accommodating to the additional services we were looking for. We will definitely use again.
Description of Work: Whole house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lori B.
07/2014
5.0
house cleaning
+ -1 more
Excellent! Mica came out and got me setup with our services very quickly. She is very professional and personable! Her team that has come out has done a fantastic job. While they have only visited twice since our start, they have not missed a thing! We have wood floors that cover a large portion of our house, this is the most important area for cleaning detail. Perfectly cared for and cleaned. Would recommend them to anyone without a second thought!
Description of Work: Entire house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Teresa B.
06/2014
5.0
house cleaning
+ -1 more
Oakwood Cleaning Services is great! They are very professional and are very attentive to providing great customer service. The staff does an excellent job of cleaning and are super friendly! We are so happy to have them help out our busy family!
Description of Work: Bi-weekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Genevieve C.
06/2014
5.0
house cleaning
+ -1 more
The team was professional and quick. They even worked hard to get some paint stains out of the tub that we had given up on. It was a little unusual to have to provide paper towels (went through two rolls for the three bathrooms), but not that big of a deal. It was really the best $50 I've ever spent, as I had the worst part of the cleaning done and a lot less stress in preparing the house for guests.
Description of Work: Cleaned three bathrooms in anticipation of a party that weekend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
john B.
05/2014
5.0
house cleaning
+ -1 more
Very good!! We will have use them again!!
Description of Work: Cleaned outside porch and some in home cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Rob M.
05/2014
5.0
house cleaning
+ -1 more
Oakwood has been cleaning our house for a couple of months now. We thought I would wait this long to review their work. In our experience it takes several cleanings for the staff to become familiar with the home and our desires. That is what has happened. We feel they do a very good job. They are dependable and thorough. If we want an extra service performed, they do it. They've even cleaned our motor home after a vacation (this required an extra charge). We would recommend this company.
Description of Work: Full house Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Judith D.
05/2014
2.0
house cleaning
+ -1 more
Oakwood Cleaning Service has done an excellent job for me. I have limited mobility and cannot stand for more than a few minutes. This makes cleaning my house very difficult and painful. OCS bi weekly service makes my house look like it did when I could do the cleaning myself. I had been thinking about selling my home and moving to an assisted living facility. Now with OCS help I can stay in my home. Added March 31 2015 I have limited mobility so I can not do my own cleaning or go after them to get what they miss. Especially the ceramic tile in the laundry room, kitchen and front hall. Over the year they became dirtier not cleaner. I complained to the cleaners and owner. They would use a new machine the next time they came but it never worked. In the kitchen they rarely cleaned the floor under the over hang of the cabinets. My cane would then pick up that dirt and spread it. I was paying $90 for two cleaners to stay for an hour and a half. By the time i canceled the service they were in and out in an hour or less. My new cleaners took 3 hours for two cleaners to make a dent in the dust, dirt, spider "castles" left by Oakwood Cleaning Service. The OCS owner offered to come and clean herself. I declined given their record over the last year. Their staff was always in a rush to get to the next house and, I as I discovered, taking short cuts to be able to clean one more house per day.. $168 later most of their left over mess is gone.
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Service Categories
House Cleaning
FAQ
Oakwood Cleaning Service is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Oakwood Cleaning Service accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Oakwood Cleaning Service offers free project estimates.
No, Oakwood Cleaning Service does not offer eco-friendly accreditations.
No, Oakwood Cleaning Service does not offer a senior discount.
No, Oakwood Cleaning Service does not offer emergency services.
No, Oakwood Cleaning Service does not offer warranties.
Oakwood Cleaning Service offers the following services: House cleaning include weekly, bi-weekly, one time, before or after parties & moving in or out of a home.