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Nolen Locksmithing

4.9(
23
)

Locksmiths

About us

Locksmith- Since 2007, Locally owned and operated by James Nolen.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith- Residential, Commercial, Industrial service. New installation. Repair. Rekeying. Lockouts- Auto, Truck, Residential, Commercial, Industrial. Subcontracts for approved national service companies.

Services we don't offer

Ignitions.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.923 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
4%
2
0%
1
4%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Write a review
Showing 1-23 of 23 reviews
Ely E.
05/2019
1.0
locksmith
  + -1 more
No response to request for quote. Note: no work was done since the business did not respond si this is only a review of responsiveness and not quality or cost of work.
Description of Work: Fixing a lock
Rating CategoryRating out of 5
responsiveness
1.0
Meilin L.
10/2017
5.0
locksmith
  + -1 more
Mr. Nolen was polite, efficient and professional. I have used him before and was very pleased with his work. I searched for his number when I needed the lock service again. It was a very good experience again. I will continue to use him.
Description of Work: Replace a deadbolt lock, change the keys so they all match, and ask several extra keys be made.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Nancy E.
07/2017
5.0
locksmith
  + -1 more
Very Well. He did a very professional job
Description of Work: Replacing Locks
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Meilin L.
07/2016
5.0
locksmith
  + -1 more
It went well.
Description of Work: Mr Nolen was prompt, and professional.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88.27
Harry M.
02/2016
3.0
locksmith
  + -1 more
I had trouble reaching in a few times.
Description of Work: I purchased a "Big Deal" for Nolen Locksmithing. It was for a locksmith service call. They did the locks.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$150
Response from Nolen Locksmithing
This is disturbing. I told this man not to call again. I would not do business with him. I went out of my way for this out of town customer. Extra work was done on all three properties (without charge) to make sure everything was working correctly and secure. An additional trip was made to all 3 properties after his "agent" could not open a standard lock box to access the keys. Pictures were taken and sent to assure him again everything was in fact working perfectly. This was at no additional charge either! After his agent called me, and I explained how to work a standard realtor lock box, I didn't hear another word. until this review (6 months later?).
Shiloh G.
01/2016
5.0
locksmith
  + -1 more
Mr Nolen was prompt, professional, courteous and affordable. The price he quoted me was the price I paid when the work was complete. I have used him before and was very pleased with his work. I kept his phone number and called him when I moved to this new location. I will continue to use him and recommend him to any one who needs a security system and/or locks on their home or business. Nolen Locksmithing takes pride in their work and they strive to make sure you are secure and happy with their completed results.
Description of Work: Nolen Locksmithing changed the locks on my new condo. Mr Nolen put on a new deadbolt & door knob on my front door and a new door knob on my garage door entry. All 3 locks were keyed the same so I can use 1 key for all my doors. On this visit I saw the ADT Logo on his van. He said that he is also an ADT authorized dealer. He came out a few days later and installed a home security system. I am so happy with my new ADT security system. Mr Nolen installed the system himself and took his time making sure I knew how to use the system and was comfortable with all the features before he left. It is a great feeling to know that my home is safe and secure thanks to Nolen Locksmithing. Now my home is being protected whether I am home or away and I know it is being monitored at all times. I was very impressed with all the security options that ADT offers and I know I can count on this reputable company. I highly recommend Nolen Locksmithing for all your security needs!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
DOUG & ANITA W.
10/2015
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
natalie M.
07/2015
5.0
locksmith
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75
Tonya H.
06/2015
5.0
locksmith
  + -1 more
He said he didn't get the email from Angie's List so it took a few attempts to get ahold of him. He did do the job well though and had to use him a second time and that also went well. He is a little gruff and his demeanor can be a bit off-putting. For example he was rude on the phone a few times like I was inconveniencing his night. He was supposed to call me on his way back to Cinncinati so I went to dinner. He calls in the middle of dinner to say he will be there in 20 minutes instead of the 45 mins it takes to get back from Cinnci. I asked for 10 minutes to finish dinner and he says "well I guess I have no choice." Rude.Overall he did a good job though. He emailed me a month after the service was performed to set up the appointment I already had with him so I am not sure if it is a problem with Angie's list or his knowledge of how this works.
Description of Work: Re-key three deadbolts and locks. Service call is 75 then each lock was about 20 I believe
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$150
Cathy K.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: My front door lock stuck and I could not turn it to unlock the door. Nolen came out and found that a piece had broken inside the lock. This lock had always been very difficult to lock. I always had to work really hard to get it to fully engage into the locked position. After Nolen repaired it, the lock works very smoothly and easily.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Angela C.
05/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: The provider made a set of keys for the main entrance of my home. He arrived on time and was done within 1/2 hour. He was very courteous.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Rob F.
05/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Replace two locks, adjust a lock to fit and code all keys to be the same. |Very professional and competent; I wound highly recommend Nolen Locksmithing.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Joe D.
02/2015
5.0
locksmith
  + -1 more
Very professional - installation went smoothly. Even advised us regarding getting other locks re-keyed to match front door.
Description of Work: Replaced hardware on front door.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kevin B.
01/2015
5.0
locksmith
  + -1 more
Really excellent experience. James showed up on time for the appointment. He was extremely courteous and efficient. I'd definitely use his services again.
Description of Work: Rekeyed 3 doors to our home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Laura G.
07/2014
5.0
locksmith
  + -1 more
The lock in my front doorknob had gotten stiff and "sticky" and the key got stuck in it. I took the doorknob apart, but couldn't get the key out. I went to the hardware store and got a replacement doorknob/deadbolt replacement set, but then decided that I didn't need to make any more stupid mistakes. So I called Nolen Locksmithing (found the referral on Angie's List). I left a message and he got back to me right away. Said he'd be here between 2:00 and 3:00 and he was, so I'd say it was maybe 2 hours from the time I first called. He re-pinned the lock instead of using the replacement I bought, so I get to take that and get my money back. He also fixed the deadbolt, which was upside down, and made me a replacement second key. Really nice guy. I hope I don't need a locksmith again anytime soon, but I'd call him again, for sure, and recommend him to others.
Description of Work: He fixed the lock in the doorknob on my front door.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
linda S.
04/2014
5.0
locksmith
  + -1 more
He was very friendly, efficient and he came on time. He was nice and took alot of pride in his work. I would definitely recommend him.
Description of Work: He reconfigured the locks on the inside so it was like a new lock. He made me four new keys.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Debby B.
03/2014
5.0
locksmith
  + -1 more
Mr. Nolan was on time, courteous and finished his work quickly. I managed to lock myself out of my new home about one hour after he left. He came right back to let me in and only charged me gas money. What a great guy! Everyone knows how stressful moving is and Mr. Nolan was really helpful.
Description of Work: Rekeyed 5 doors
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jami W.
01/2014
5.0
locksmith
  + -1 more
Created a key to door to mechanical room since I had not gotten one from new tenant and needed to get in for a service.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Misty W.
10/2013
5.0
locksmith
  + -1 more
James was right on time, honest and fair in his inspections and evaluations. He was friendly but professional. He was more than willing and happy to do the "shortcut" cheaper work if I would have wanted that - but was just as willing and happy to do the work when I asked for the additional work replacing the locks altogether. He had all the necessary tools, parts, and equipment to do all the needed/requested work so there was no delay. It took him 45 minutes to do his inspections, make his recommendations, give me time to consider the options and make a decision, do all the requested work, cut the extra keys, test all the keys on both doors, explain the work done, allow me to ask questions, and have me pay. I will definitely be using Nolen Locksmithing again for any future locksmithing needs.
Description of Work: Came out to a new site my company is leasing in Huber Heights and inspected the current locks, changed the lock on the front door, completely replaced the lock and entire handle on the back door, keyed the doors so both used the same key, and cut 5 extra keys.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Emily W.
06/2013
5.0
locksmith
  + -1 more
Very professional and prompt. I highly recommend him for any project that needs a locksmith.
Description of Work: After moving into a new house, we needed new locks on some doors and other one's re-keyed. He showed up on time and the work was done efficiently and promptly. I couldn't have been more pleased with his work and the quality of it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael C.
03/2013
5.0
locksmith
  + -1 more
After installing a new entry door, we decided to also install a new handle set and deadbolt. I thought that I would be able to handle it, but quickly determined that I was in over my head. When I called, James reassured me that it was something that he could resolve. He responded promptly (arrived in less than an hour) to assist in finishing the install. He was professional, kind, courteous, knowledgeable, and clean. He got started quickly, and finished the job very efficiently. He was sure to clean up after himself. Thanks so much, we will use you the next time we need a locksmith!
Description of Work: Install new Door Pull and Deadbolt lockset on newly installed entry door
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brett K.
03/2013
5.0
locksmith
  + -1 more
Very smooth experience from start to finish. Requested that four locks be re-keyed. When he arrived, he told me that the key blanks used in the existing lock were uncommon in our area and that he didn't have them on hand. He offered to have the quantiy we needed shipped overnight or to replace the cylinders and complete the job on the spot. The cost to replace the cylinders was extremely reasonable, so we chose to do that. The lock cylinders were replaced on four doors and 60 copies of the key made in not much more than an hour. No complaints at all.
Description of Work: Re-keyed four locks and had keys made for a business.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$321
Shiloh G.
02/2013
5.0
locksmith
  + -1 more
Overall he did a great job. I couldn't have been more pleased with his work. He was very professional, efficient and cleaned up after himself. The final price was what he quoted over the phone even though he did extra work on the door. I will definately use Nolen Locksmithing again and will recommend him to my friends and family.
Description of Work: I needed some work on my garage door that wasn't latching or locking properly. The owner of the company arrived promptly and was very knowledgable and friendly. He showed me what the problem was and explained why it wasn't working right. He explained that it was a very old lock but he had the parts to fix it which kept me from having to buy a whole new lock. Once he fixed the lock he went out of his way to make sure that the door was closing properly since it wasn't lined up quite right either.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65

    Contact information

    7919 Graceland St, Dayton, OH 45459

    www.nolenlocksmithing.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Locksmiths

    FAQ

    Nolen Locksmithing is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Nolen Locksmithing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Nolen Locksmithing offers free project estimates.
    Yes, Nolen Locksmithing offers eco-friendly accreditations.
    No, Nolen Locksmithing does not offer a senior discount.
    Yes, Nolen Locksmithing offers emergency services.
    No, Nolen Locksmithing does not offer warranties.
    Nolen Locksmithing offers the following services: Locksmith- Residential, Commercial, Industrial service. New installation. Repair. Rekeying. Lockouts- Auto, Truck, Residential, Commercial, Industrial. Subcontracts for approved national service companies.
    Ignitions.

    Contact information

    7919 Graceland St, Dayton, OH 45459

    www.nolenlocksmithing.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM