Lifestyle Comfort Solutions

.This was a company our home warranty company picked. They were great ! I would use them again. I would tell my friends to use them!

I thought at the first visit that the service was excellent; thinking that all my issues were being fixed and I was on my way to a well maintained furnace, but was very disappointed to learn that the problem is not really resolved and requires further fixing. This company came to my house twice during the month of November and the problem is back the very next month. Additionally, on the first visit, they sold me a part for a humidifyer and said they would install it on my maintenance visit (another reason why I felt buying maintenance from them would be a good choice). However, as soon as he got there he told me that I don't have a humidifyer. It was very unsetteling to have him tell me this because it demonstrates to me that he wasn't as thorough as I had first believed him to be. It's hard to understand why he could tell me I needed a part replaced on something I didn't have in the first place. He then tried to sell me a new humidifyer. I'm chosing not to go back to this company because it's my personal opinion that two visits should have fixed the problem for longer than a month or so. The reason for why they said I had a problem was the result of a clog from outside debris. If they had two chances (a repair and a maintenance visit) to clear it and it still isn't clear, I would prefer to take my chances with another company to see if I can get different results. Additionally, the humdifyer situation made me question their credibility.

They came out for a spring air conditioning check up and cleaning. I would highly recommend them.

It was a great experience all around. The price was competitive and they took a hit to a small degree by traveling so far south of their home office.

My furnace stopped working sometime in November. My home warranty company called Envirocontrol Systems to check it out. It worked just fine, and no service was performed, but I still paid the deductible. In December, the furnace stopped working again. My home warranty company again called Envirocontrol Systems to check it out. I asked Envirocontrol Systems to call me 30 minutes before arriving. They called, and arrived 20-25 minutes later, before I could make it home from work. Kym diagnosed the problem as a faulty blower motor, but was unable to determine the correct replacement motor due to its age. She removed the motor and took it with her to have an exact match made. I was warned that this could take several days. The next day, they called to say that they found the new motor, and set up an appointment for the following morning, again offering 30 minute call-ahead. They called, and then arrived approximately 20-25 minutes later. Kym installed the new blower motor and tested the system to make sure it worked. They also made sure that I wasn't charged a second time for the deductible (the warranty company wanted to make this a separate incident from November). This was the good news. Now for the bad. In order for them to install the fan, they insisted on cleaning the A/C coils for $195.00. This was not covered by the home warranty company (as it was deemed to be maintenance). Kym would not leave the fan installed without the coil cleaning, and threatened to remove the fan if I did not have the coils cleaned. In the end, I had her clean the coils so I would have heat for Christmas. Long story short: Insist on paying the deductible for your warranty work only. I was pressured into extra services that I may have gotten cheaper elsewhere. Service was prompt, however, and they convinced the warranty company to waive the second deductible.

I am writing this on behalf of my parents...What a joke this company is. Can't believe these people are in business. Took my parents for a ride and never fixed their heating problem.

This company came out and gave me an estimate. They installed a new furnace and A/C and then in late may, early June, we began running the A/C and we noticed water in the basement (we called another company to take a look at it and opened up the walls and found mold and we had to remove the carpet). EnviroControl came out and looked at it, for about 15 minutes. The technician advised me that everything looked and sounded great, no test or checks were preformed, just a visual check. Based on the recommendation from EnviroControl and through the process of elimination, we re-repaired a foundation crack. New water continued to be present int he basement and then they came out and preformed some test and identifying as the furnace being the source of the water. This test was ran around July 7, 2010. We took them to small claims court and we agreed to $2,100.00, but the original bill was $2,784.93. There was a legal agreement on the check saying that if we sign this check, then the warranty would be void. They are trying to take me back to court and they know that I’m going to be deployed in January and I will not be able to show up to court.