Kettering Overhead Door

Kettering Overhead Door was great with the initial installation of my replacement windows, however they fall flat when it comes to warranty repair. I have one pane where the seal has gone bad and needs replaced as well as balancers on two windows that need replaced, but so far I've have been waiting almost a year on the placement parts. I have stopped by the office 4 or 5 times and left a message for the person that handles warranty service to see if I can find out when they might have the needed parts, but never receive a call back. While I was happy with Kettering Overhead Door for the original installation, at this point I could not recommend them due to the lack of follow-up for warranty service.

All repair crews were very professional and knew exactly what was required to get the job done.

Technician was on time and did quality work.

It was 5 hours from my initial call to having all work complete. Amazing. They were flexible in trying to fit me into their schedule, and price came in under their initial estimate over the phone. Fast/professional service.

great !!! solution was achieved over the phone with no cost . These guys really know their stuff .

He replaced it quickly and got a fair price

Fast response and professional work,

Pete showed up on time and performed requested repairs. I am very pleased

It went very well and in under an hour!

Very well. Highly recommend. Don Johnson was pleasant and gave us good advice by offering the option to buy a gray door so it wouldn't be urgent to paint. Our other two doors are gray. Very professional and fast!

They did an excellent job. They were pleasant, and prompt.

My husband backed into our garage door this morning. It was damaged enough that we couldn't get it to close at all. I called Kettering Overhead Door and he assured me that he could get here by this afternoon. He called back within 30 minutes and said they could actually be here this morning. YAAASSSS!!!! The technician was VERY friendly and had the door fixed in about 30 minutes. The person I spoke with when I called was amazing, as well. Great customer service! The charge was $89.50 which I thought was very fair. There was a LOT of damage to the door.

I came home to a broken spring. Gave Kettering Overhead Door a call and scheduled an appointment. They called me prior to arriving, and arrived on time. The Technician took a look at the situation and provided a firm quote to replace the door springs. The work was done quickly and more importantly correctly. I selected Kettering Overhead Door based on Angie's Reviews and am happy with the service and cost of the repairs. Thanks for the excellent professional service!!

Josh was very personable and got the job done in an efficient manner. Very pleased with the quality of the work and the price was good as well.

First, Josh called about 20 - 30 min prior to his arrival to let me know when he would arrive. When I originally called to schedule the appointment, I initially told them that my garage door would only open partially unless I helped it open. So they thought that it sounded like a broken spring. When Josh came out, my garage door decided to open all the way on its own. Josh still inspected it and proceeded to inspect the rest of the door and the opener. He tightened some of the loose bolts on the door, lubricated everything and adjusted the open and close forces. Lastly, I asked how much he would charge to replace the weather strip at the bottom since there were some fairly large gaps on both ends. He said that it would be around $40 for parts and labor and he was able to complete the removal & replacement of the weather strip in about 10-15min. Overall, the entire inspection, tune-up and weather strip replacement took about 45min. I will definitely be using this company again for annual garage door tune-ups.

Tech showed up on time. Quickly went about his job, and was done with his work in about a half hour.

Removed old broken spring and installed new one on two car garage door.

Service went well. Provider was on time and professional. My only complaint and concern is that the gentleman wrote down the number of my garage keypad and when I asked for the paper/number back, he said he threw it in my trash. I was unable to find it in the trash can. I was not comfortable with this process and would have rather put the code in myself.

So far I'm happy and plan to update when the work is complete. The price is more expensive than when I had a garage door opener replaced in my last city (which was $295 without a key pad, just the opener and two remote controls), but being in a different state, I've found that contractors generally cost more here.

Our garage door was opening only half of the time. The first time they replaced the cable which was going bad. They straightened the track and oiled the door. The garage door work for about three weeks. Then it started acting up again. I called them and they came out right away. The second time - The service man found that when the door was opening and closing one of sensors was not staying stationary in its bracket and one of the wires to the sensor was not good. He not only replaced the wire but replaced the brackets holding the sensors with stronger brackets. After that, the garage door worked fine. They did not charge me another service call charge - I only had to pay for the parts. I would definitely call them again.

Went professionally and completed well.

Josh was terrific. He replaced a pair of cables so that we could again open and close our wooden garage door. He tightened hardware so that the horizontal pieces would sag a little less. He explained how we could better care for the garage door for however many more years it lasts. Unlike a competing company, he did not try to suggestive sell a replacement door or a replacement opener with a keypad. He was knowledgeable, friendly, and professional.

The person did an excellent job in fixing the front door issue.

Don our salesmen asked us many questions to ensure he put us in the right door and we finally went with the Provia. I was extremely happy to get this price for the door as I had two other quotes for a Provia door and they were $1000 more...Kettering Overhead Doors have the best prices. Don came out a few days later and measured and went through all the steps of installation and finalized all the details. It took 2 weeks for the door to be ordered/made/delivered. Once they door was delivered KOD scheduled for the door to be installed 2 days later. The installers showed up promptly at 930 at took about 2 1/2 hours to remove the old door and install the new one. They did a great job and even installed the ODL add on blinds w/o charge. The price included the door, hardware, casing, aluminum clad exterior trim, and installation. I will definitely will be using them to replace my other three entry doors.

The service provider checked the door to determine if anything else was wrong. He then replaced the bracket at the bottom of the garage door that had rusted and broken from the door. Once the bracket was replaced, he reattached the cable and tested that the door was working properly. The work was done thoroughly and the cost was reasonable. The repair enabled me to use my garage door again. I am very satisfied and recommend this company.