Description of Work: Dryer was not heating up. First visit, window time was 10-12, he showed up at 12:30. He tore the dryer apart and said he needed to get a part for $30.00 and $125.00 for coming out. Had to come back on Monday between 10-12, I called him at 10:30 and he said said “yeah, your my first stop, I’ll be there in about 40 minutes.” He came with another part for $40.00. He then said I needed a new motor (around $150.00). I said I didn’t have that kind of money, he said do you want me to put you dryer back together, I said yes. This guy doesn’t know enough about dryers to be working on them. People BEWARE!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$195
Nancy S.
04/2019
5.0
appliance repair, small appliance repair
+ 0 more
Mr. Johnson was very quick to respond to my initial request for service. He gave me a two hour wind for the next morning and called within the time frame and arrived shortly thereafter. He suspected it was a fuse and it was. I watched as he had to take apart a bunch of panels before being able to actually access the area the fuse was in. I had some lint build up in the area, which he believed caused the fuse to overheat and blow. He vacuumed out the area, replaced the fuse and everything worked fine! He also took the time to explain to me how and why the fuse works in this particular instance and what I can do to prevent it from blowing again, or causing a fire. I will definitely use his services again. His costs were VERY reasonable!
Description of Work: Appliance repair, dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill P.
02/2019
5.0
small appliance repair
+ -1 more
Excellent experience. John was professional, courteous, friendly and efficient. Quickly diagnosed and repaired the problem (leaking seal). Price was reasonable and included parts and labor. Even our dog liked him. Would definitely hire again.
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Angela A.
11/2018
2.0
small appliance repair
+ -1 more
When we employed Mr. Johnson to repair our washing machine, we needed paper towels to clean up the leaking water. After Mr. Johnson's "repair", we needed bath towels to clean up the leaking water. Mr. Johnson claims to have a working knowledge of appliance repair, yet this was not demonstrated in his performance. He actually placed a call to a friend to get his opinion on what could be the reason for our leak. After consulting with this friend, he wanted to replace a bleach dispenser basket. But in order to proceed, my husband had to pay for the part and services upfront before he could go get the part. So he left with our money without providing any receipt or paperwork. To his credit, he did return but as stated above, this was not a successful repair. I firmly believe that Mr. Johnson knew that this was not a success because we pulled the washing machine away from the wall after he left and found a pool of water. He had to have known this when he left. This was a complete failure.
Description of Work: Leaking washing machine repair
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$235
Lawrence A.
08/2018
5.0
small appliance repair
+ -1 more
Great. We had to call a second repairman because we had a slight disagreement with them. Mr. Johnson was very prompt. He discovered the problem almost instantly, and by the way, it was NOT what we had already paid for with another repair person. AND, it was not the second recommendation with. Therefore, it is a good thing we had a new set of eyes check out a fairly new Maytag. He showed me the broken part. Mr. Johnson charged us a fair price, and the over works! Also, while he was here he was able to replace the water filter in the refrigerator. Good guy.
Description of Work: Oven was not properly eating and it needed trouble shooting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Sara S.
08/2018
5.0
small appliance repair
+ -1 more
He was so polite and friendly. Explained everything he was doing, went out of his way to get us a part we needed and didnt charge extra. Was here exactly on time and got the job done quickly and our dryer is working better than before. Will definitely hire again if anything goes wrong.
Description of Work: Dryer fixed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CAMILLE F.
07/2018
5.0
small appliance repair
+ -1 more
It went very well. He took time to look at the fridge and determined cause of ice forming. It was a struggle to pull the appliance from its nook but with sweat and persistence, he succeeded. He found the reason water wasn’t draining as it should and made the repair. Time will tell if it was successful, but I’m pretty sure it will be.
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Service Categories
Appliance Repair - Small,
Appliance Repair
FAQ
Johnson Repair is currently rated 4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
No, Johnson Repair does not offer free project estimates.
No, Johnson Repair does not offer eco-friendly accreditations.
No, Johnson Repair does not offer a senior discount.
No, Johnson Repair does not offer emergency services.
No, Johnson Repair does not offer warranties.
Johnson Repair offers the following services: I do repair on all household appliances- washer/dryer, refridgerator/freezer, microwave and dishwashers.