Five Star Home Services Dayton

Plumbing, Water Heaters, Drain Cleaning,

About us

Five Star Home Services is a network of top-rated home services companies located throughout Central and Southwest Ohio. We offer affordable residential and commercial heating, air conditioning, plumbing, and electrical services at prices that are highly competitive. Although we are a local company, we have an entire team of master plumbers, NATE-certified HVAC technicians, and master electricians who are available around-the-clock with emergency repair services year-round throughout Southwest Ohio. Our company started as a small mom-and-pop shop in 1972. Since that time, our vision has been to provide homeowners with the best HVAC equipment and the best workmanship possible at the most competitive prices in the areas we service. Although we have grown tremendously over the years and now offer plumbing and electrical work throughout Ohio, our vision has remained the same. In addition to providing the best products and services at the lowest prices, we are also committed to making our communities better places to live and work and giving back to those in need.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Residential Heating, Cooling, Plumbing, & Electrical Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9425 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 425 reviews

Aaron G.
03/2023
5.0
plumbing
  + -1 more
The crew was professional and courteous
Description of Work: Leak in plumbing in crawlspace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Trish M.
06/2021
5.0
plumbing
  + -1 more
Excellent! Josh and Levi deserve 10 stars!! No mess, professional, on time. They did a fantastic job!!
Description of Work: Replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

David C.
09/2020
5.0
excavators
  + -1 more
Good! He was very friendly and professional.
Description of Work: Just an appraisal and a quote.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diana V.
09/2020
5.0
excavators
  + -1 more
I had another plumber out for a quote. He said $425 and he would need to open the wall and it would take 6-8 hours. Narrow Path's men came out a few days later. They quickly discovered that there was no leak. An overflow hose was not in the drain. They fixed that, showed we what happened and there was no charge.
Description of Work: Repair leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joe N.
06/2020
5.0
excavators, plumbing
  + 0 more
Great, very professional, clean,curious,
Description of Work: Dishwasher installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Steve D.
01/2020
5.0
plumbing
  + -1 more
I am very satisfied with the work and how quickly they finished the job.
Description of Work: Replace a defective tower in the toilet tank that sometimes would not allow fresh water to refill the tank & toilet bowl when flushing the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Chris W.
08/2019
2.0
water softeners
  + -1 more
We bought a new water softening system from Narrow Path in 2015. Earlier this year the performace of the softener degraded so badly that I called Narrow Path to come out & look at it, again. The worker came, looked at the softener, and left. I was told by my family members (I was not home during the visit) that the worker said he had to call the manufacturer and would call us back with a solution. After 2 weeks of no call backs even with repeated phone messages left, I gave up and purchased a new water softener from Buckeye Water Softener. While their work in the past has been great, I cannot recommend their replacement water softeners nor their responsiveness in 2019.
Description of Work: Diagnosis of water softener problems

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Leyla F.
07/2019
5.0
plumbing
  + -1 more
Replaced seal, corrected the problem
Description of Work: Toilet upstairs leaked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Edward L.
05/2019
5.0
plumbing
  + -1 more
He discovered the toilet seal was slightly leaking, and that the existing seal was not thick enough. There is a slant where the seal is applied, and it was not effectively sealing. He replaced it with a thicker seal.
Description of Work: Septic smell was coming into bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert C.
05/2019
5.0
plumbing, water softeners
  + 0 more
They called to come early, arrived in a timely manner, and completed the work in a reasonable time. The people were friendly and professional. Their work was neatly and professionally done. They cleaned up after they were done. Their charges were reasonable. Next time I need a plumber, I will call them without hesitation.
Description of Work: Installed water softener already on site

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Five Star Home Services Dayton
Thank you [Member Name Removed] for your business

Jeanne D.
01/2019
5.0
plumbing
  + -1 more
Their estimate was comparable to other estimates I received. The problem returned about 1 week after the first service call. Narrow Path Plumbing returned promptly, fixed the problem and did not charge me anything further. I will definitely call them the next time I need a plumber.
Description of Work: Repair tub faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary C.
11/2018
1.0
plumbing
  + -1 more
No one came to the house to give me an estimate. I received a phone call to setup an appointment and we were all set for someone to come and give me a quote for the job. The day of the appointment I received a call asking if I could change the time of the appointment because something had come up. I told them I could change it, however it would have to be in the evening or weekend, the lady told me that there was going to be a $$ charge For the estimate if I could not have the estimate done during there hours. In order to have this work done, I need to work to pay for it. I don’t have a money tree out back we’re i can just go pick off what I need If you can’t get the estimate done within the time they want, the estimate is not free
Description of Work: Changing water pipes to PEX

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tammy P.
11/2018
5.0
plumbing
  + -1 more
Excellent would hire again in a heartbeat. Very professional and paid attention to details.
Description of Work: Installed sink faucet, garbage disposal, new water shut-offs and lines. Hooked up dishwasher and frig water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TONY W.
11/2018
5.0
plumbing, drain cleaning
  + 0 more
Prompt courteous service at a very reasonable cost.
Description of Work: Kitchen sink drain clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jacque M.
09/2018
1.0
plumbing
  + -1 more
they never showed up. they made an appointment with me on a Wednesday between 1-3; I planned my day accordingly...they never showed up. So I can't rate their abilities to do work, I can rate them on being professional and they were not. No show; no call; not for me.
Description of Work: bathroom tub faucet leaking

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


david B.
09/2018
4.0
plumbing
  + -1 more
I have used this company twice before and they did a good job. The only issue then was that they didn't respond to emails submitted thru their website. This time however, they scheduled a time to come over and do an estimate and didn't show up or call to cancel. Since there are so many other companies to choose from, I found another competent company.
Description of Work: exterior hose bib replaced

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Michael H.
08/2018
5.0
plumbing, drain cleaning
  + 0 more
Outstanding. On time, professional and very reasonably priced. Already used again.
Description of Work: Multiple plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter K.
07/2018
5.0
drain cleaning
  + -1 more
The problem was assessed quickly and work begin immediately to fix the problem. When the work was completed, the cleanup began and the kitchen and bathroom looked great. The guys doing the work, told us to keep an eye on the problem and call if the leak continued. The guys were great as was the lady that called to setup the appointment.
Description of Work: Leak from upstairs shower into the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Leonard J B.
07/2018
5.0
plumbing
  + -1 more
Fixed both successfully. Tracy Boyer did a great job.
Description of Work: Freeze proof faucet in the back was leaking and my bathtub drain was slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

David B.
05/2018
5.0
plumbing
  + -1 more
Job went well, was done quickly and for a good price. The lady answering the phones and doing the scheduling is kind of abrupt and acts surprised or vaguely annoyed when you call, but the plumbers are very good and professional.
Description of Work: Pipe and Toiler Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole P.
04/2018
5.0
plumbing, water heater repair
  + 0 more
Chris came out to look at what we needed and recommended a tankless water heater. Although it was a little more than what we were hoping to spend, it was the best decision we made. They were able to convert us from electric to gas, install the water heater and had us going again. They were professional and explained everything. We have an endless supply of nice hot water and I have more space. Absolutely found our go to plumbers. Thank you for everything.
Description of Work: Install new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
03/2018
5.0
plumbing
  + -1 more
Excellent. They were quick and explained everything they did and why. Price was super and they covered their feet when they came in the house and cleaned up after themselves. Awesome couple of guys.
Description of Work: A leak in a pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Christy S.
02/2018
5.0
plumbing, water heater repair
  + 0 more
Wonderful so far. It comes with a 1 year warranty. We will definitely be using them again! Thanks. They were so quick to respond as well and came out quickly to install! Very professional. Plus we could use the 5% angies list coupon on labor!
Description of Work: We received at tankless Navien 240A water heater installed in 6 hours from start to finish! 2 employees showed up and were very friendly and said they could do almost any type of plumbing in case I ever needed them again. They even had to drill through our brick wall foundation! We are very happy and love the tankless water heater so far. We have 3 teens and needed something where we never ran out of hot water like in our previous 50 gallon tank. This was the first time we used this company and will be referring them to friends and family!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,850

Sue M.
01/2018
5.0
plumbing
  + -1 more
All went well. Love this company. Responsive and great work.
Description of Work: I needed 2 turn off valves replaced that hook up the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rob K.
01/2018
5.0
plumbing, water heater repair
  + 0 more
Very good experience. Knowledgeable, friendly and informative. Would definitely hire them again if needed. They provided numerous options and we chose an expensive, high end replacement and have been very happy with the performance.
Description of Work: Tankless water heater wasn't working. Determined it was likely at the end of its useful life and had a new one installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

11 W Monument Ave #601, Dayton, OH 45402

http://www.narrowpathplumbing.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
46645
Trade License Locale
Ohio
Trade License Authority
department of commerce
Trade License Expiration
02/13/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Wells and Pumps,
Excavating,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
General Remodeling,
Gas Logs

FAQ

Five Star Home Services Dayton is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Five Star Home Services Dayton accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Five Star Home Services Dayton offers free project estimates.
Yes, Five Star Home Services Dayton offers eco-friendly accreditations.
Yes, Five Star Home Services Dayton offers a 10% senior discount.
Yes, Five Star Home Services Dayton offers emergency services.
Yes, Five Star Home Services Dayton offers warranties.
Five Star Home Services Dayton offers the following services: Residential Heating, Cooling, Plumbing, & Electrical Services

Contact information

11 W Monument Ave #601, Dayton, OH 45402

http://www.narrowpathplumbing.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM