Extreme Heating And Air Conditioning

Patrick Andrews did an excellent job. He was friendly and very professional. He explained everything as he went. Took pictures so he could compare if it is needed next check up time. We have used Extreme heating and air for years and wouldn't use anyone else. Thank you Pat for making sure our heating unit is what it should be.

Extreme Heating and Air Conditioning installed an 18 SEER HVAC system with zone control for me. I am very pleased with the results and performance of the system - far better than the previous system WRT air flow balance. All personnel were very knowledgeable and professional and I highly recommend this company. Thanks to Tristan, Brett, Ryan, Joe, Paul and special thanks to Dave and Tyler for working through some parts failures. I am very pleased.

It went great! Paul Lyons and Logan Washburn did a fantastic job. Our ducts were filthy, including blockages caused by mold and dust; they both worked diligently for hours to get them sparkling clean, including using a chemical to kill any remaining mold. One of the guys showed my husband an issue with our furnace (it was seated incorrectly when installed), and provided a temporary "fix". Making the appointment was quick and easy; everything was explained in a clear and friendly manner. We have noticed improved air flow and much less dust throughout our house since then. Would definitely recommend this company!

Good looking Scott and Logan were my techs. They were very pleasant and professional. Knew exactly what he was doing, asked questions, answered questions. They did a great job! Thanks again!

They diagnosed something we did not call them to do despite the fact we were very specific verbally and in writing to what a technician was supposed inspect. When I called them, before hearing me out, the secretary rushed to immediately stated that she will send a technician out, there is a $89 fee. It was obvious that she did not even care to hear what we are requesting. Her only concerns was that the technician get paid $89. After noticing that she did not pay attention to what I was requesting, when an appointment was created, I made sure that I repeated -in writing- what the technician was to be there for. Still "the technician did not do what we called him for", or stated that "he is not capable to do the work". He just did something of his own and rushed to collect the payment with no requested report. Hence, we seek either, our money back or a requested report.

Very good service at a fair price. Service Manager Nick gave no pressure options for my situation. I elected for a new install which was performed within two days. Nick was very knowledgeable and responsive to my questions and concerns. Joe and Kaleb did an amazingly good job integrating the new furnace. Thrown together old systems now look like one streamlined unit. It doesn't just "work," it was put in with some craftmanship (HVAC art). Will definitely continue to use this company.

The salesman from Extreme One Hour Heating and Air Conditioning, Michael gave me the best price, and I felt he is sincere, so I chose to use this company to replace the Heating & A/C. At 2018-09-06, Michael, Shaun and another guy showed up for the installation. I paid for an XV series Furnace, but the furnace they brought to my home is XR 16. I was told the internal is indeed a XV furnace, but the door is XR 16 door. They already showed up at my door, so I decided to accept it whether it is the wrong furnace or not. Michael, the sales man said that he will replace the wrong furnace door with a right furnace door. But after the installation, he never contacted me again. Shaun and the other guy did the installation, and they had really good attitude, and I appreciate that. Overall, the experience is not too bad. But the wrong door they installed always makes me suspect if they installed the right furnace that I paid for or not.

Excellent, Kevin Vest explained everything that was wrong with the system and replaced the broken part. He also completed an inspection of the AC system afterwards and made sure the correct air temperature were flowing thru the vents. Highly recommended.

I needed a mini-split in my office-at-home. I contacted a few A/C companies, and set up appointments for the following couple of weeks. Except for one – Shaun from Extreme’s One Hour Heating and Air Conditioning of Beavercreek stopped by the same day. He did a thorough review of the situation (and he really knows his stuff!) and provided me estimates for 3 different options. It all made sense, but I wanted to get estimates from other companies as well. It turns out they were all higher and had some “gotcha’s” in them. Then before I could make up my mind, Shaun called and told me of a special opportunity he found out about, at a much lower cost. I placed the order over the phone. The crew arrived two days later. Joe and Caleb are real expert installers. Shaun was there too, helping and guiding. They did an excellent job with the installation and cleanup, offering creative solutions to various minor issues that came up due to my requirements and satisfying my every whim. The end result is a first-rate mini-split, performing better than expected and at a very affordable price. Next time I have an A/C or heating project, Extreme’s One Hour Heating and Air Conditioning will be the first and only company I call.

The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019

We got several quotes from local HVAC providers / installers. We felt the most comfortable with the salesman from Extreme One Hour Heating and Air Conditioning and I got the best price from them which also included a 2-year membership in their Comfort Club (Spring and Fall service visits to check and tune-up my system). We were an all electric home until a couple of years ago when we added natural gas. When our 16-year old Trane heat pump developed problems this proved an ideal time to switch over to a gas furnace and air conditioner. We stayed with Trane as we were happy with our Trane heat pump. Because we have some space constraints and limitations for our new system, Extreme sent out their system designer the day before the installation to develop a creative solution that met our requirements and efficiently maximized the space with which they had to work with minimum impacts to us. The day of the install they arrived on time, were friendly but very professional and treated our home as if it was their own. They also took the time to answer my questions while the worked. Since it was bitter cold that day, they needed to be in and out all day, and we were without a heating system most of the day, they brought a heavy duty space heater to keep us from freezing until they were done. At completion, showed us how to use the new system including the new programmable thermostat, changing filters, etc. and they cleaned up everything and left our home better than they found it. They then submitted all of our rebate paperwork to Vectren and DP&L for us. We were very impressed with the whole process of buying and installing a complete new HVAC system. I highly recommend Extreme One Hour Heating and Air Conditioning for and HVAC installation work!

My appointment was pushed back by 4 hours but they kept me in the loop so I wasn’t upset. The appointment itself was fine. A few days after the appointment the dryer vent hose fell off because it hadn’t been properly reattached. Also, the thermostat wires were pulled out of my thermostat and I lost heat for the night. I was not entirely pleased but I don’t think any of this was intentional. Probably just a long day and lack of attention to detail.

Very professional - pricing was in line with the competition, but offered 0% for 60 months which was attractive. They were able to to do the full install within a few days, and are very happy with the work performed.

It went fantastic. Problem was diagnosed as bad ignitor- problem was fixed within 30 minutes. Accepted Angies List coupon for service call. Would definitely ujse them again.

Very Well. Want to complement Nick the service tech for keeping me informed. This is a rental property for me so I can truly judge good from bad service.

Very well. My tech showed up on time, and took about 50 minutes to complete the work. I'd definitely employ this company again.

It went very well. The technician was very thorough.

I called the 24 number for repair at 7:01am. The name of the company is One Hour Repair. At 8:35 I called then back and they said they just got their service orders, but do not do appliances, they are a heating and cooling company. Angie's list says Large Appliance Repair. #90 minutes lost time.

After purchase, receive a quick turnaround date for service. During inspection, problem was noted and resolved. Long term suggestions during follow up and observation of potential problem areas were made without pressure sales tactics involved. Professional, good service, would use again.

Well. They installed my HVAC system in 11/2014.

Actually, that is a really great company. Their technician was really professional. He gave me an honest estimation. He was going to try to fix my heat pump, but it would have cost me more to do that then to buy a new system over time. He was really honest with me about that. He said, ?well, I could fix it today, but it?s probably going to be leaking again. You are going to have to call me again and eventually you are going to have to get a new system!? I decided that I was just going to bite the bullet and just buy a new system. They came on time, came when they said they were going to come. They cleaned up after themselves. They contacted me afterwards to see if I was happy with the system and if there were any problems. Just from beginning to end, they were very professional. I don?t think the price was too high or too low. I want to say there was two people that came out to installed the system. It was like three hours to install the system. I am very happy with the service that One Hour gave me. I do like the quality of the line that they carry, they carry the Trane line. I would use them again and highly recommend for any of my neighbors that needed a new system. I subscribe to their Comfort Club, so they come out twice a year in the spring and the fall to service my system. They are very punctual, they call me like a week ahead of time to schedule. They are very flexible.

Technician was on time, clean and profession, and used his time wisely. Was helpful with thermostat tips (he said they install quite a few of them these days).

We were pleased with the removal, installation, insulation, and clean-up. The workers were pleasant, professional, and finished the work in a timely fashion. We would not hesitate to recommend them to anyone.

I called Saturday morning, 17 December, around 8:00 to schedule an appointment. A technician called me back by 8:15 to discuss my furnace issue. He estimated that he would be able to stop by early in the afternoon but would give me a call an hour before arriving to confirm the time. He never showed up or called.

There was no charge. It was just an inspection and no problems with them. If there was a problem, I'd likely will call them.