Due to inclement weather, the actual work did not begin until several weeks later. But it s now been 5 months since hiring them (January 13th.). They are a small company that works on several jobs at a time. While the crew has always been polite and professional, this job has drug on and on. We rarely knew when they planned to work (inconvenient since they needed access to the inside to install the windows). When they DID call us to tell us they would be out, they often didn t show or call. ALL of our upstairs windows remain unfinished. There is a 1 gap of insulation showing at the top of each window where the window frame doesn t meet the top of the opening. The outside 4 corners of our house still have exposed wood where the siding has not been completed, making us wonder about the paragraph: watertight according to industry standards and to conform to manufacturers specs.
Description of Work: We hired Emerald Exteriors on January 13th, 2007 to: Replace our existing siding with Alcoa Brentwood vinyl siding over Dow insulation board. To install new Alcoa vinyl soffit system on all overhang areas with ventilation system. To install Alcoa aluminum on facia boards and gable boards. To install new gable vents. To install new Mid-America vinyl shutters. To install a new Alcoa spouting system with hidden hangers. They also replaced our entire second floor windows with Polaris double hung windows with built in exterior frame. They also replaced our existing patio door with a new Polaris sliding patio door. All materials were to be installed watertight according to industry standards and to conform to manufacturers specs. They would also remove all job related debris from the job site and leave site clean each work day. We paid a $5,000 deposit that day and another $5,000 after the work was in progress.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$12,000
KATHY S.
06/2007
2.0
siding
+ -1 more
Due to inclement weather, the actual work did not begin until several weeks later. But it s now been 5 months since hiring them (January 13th). They are a small company that works on several jobs at a time. While the crew has always been polite and professional, this job has drug on. We rarely knew when they planned to work (inconvenient since they needed access to the inside to install the windows). When they did call us to tell us they would be out, they often didn t show or call. All of our upstairs windows remain unfinished. There is a 1 gap of insulation showing at the top of each window where the window frame doesn t meet the top of the opening. The outside 4 corners of our house still have exposed wood where the siding has not been completed, making us wonder about the paragraph: watertight according to industry standards and to conform to manufacturers specs. Meanwhile, they are working on a job one block down from us.
Description of Work: We hired Emerald Exteriors on January 13th, 2007 to replace our existing siding with Alcoa Brentwood vinyl siding and necessary trim over Dow insulation board. To install new Alcoa vinyl soffit system on all overhang areas with ventilation system. To install Alcoa aluminum on facia boards and gable boards. To install new gable vents. To install new Mid-America vinyl shutters. To install new Alcoa spouting system with hidden hangers. They also replaced our second floor windows with Polaris double hung windows with built in exterior frame. They replaced our existing patio door with a new Polaris sliding patio door. All materials were to be installed watertight (according to industry standards) and to conform to manufacturers specs. They would also remove all job related debris from the job site and leave site clean each work day. We paid a $5,000 deposit that day and another $5,000 after the work was in progress.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$12,000
07/2006
4.0
roofing, siding, replacement windows
+ 1 more
THIS IS A SMALL COMPANY WHO HAS MANY JOBS, SO I HAD TO BE PATIENT TO GET THE WORK DONE. THE COMPANY WAS VERY EASY TO WORK WITH AND VERY PROFESSIONAL. THE MAIN PERSON WAS VERY FRIENDLY AND THEY DID THE BEST JOB POSSIBLE.
Description of Work: THEY DID A COMPLETE REMODEL OF THE OUTSIDE OF HOUSE, INCLUDING A NEW ROOF AND ALL NEW SIDING AND WINDOWS.
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Service Categories
Windows,
Siding,
Roofing
FAQ
EMERALD EXTERIORS INC is currently rated 3 overall out of 5.
No, EMERALD EXTERIORS INC does not offer free project estimates.
No, EMERALD EXTERIORS INC does not offer eco-friendly accreditations.
No, EMERALD EXTERIORS INC does not offer a senior discount.
No, EMERALD EXTERIORS INC does not offer emergency services.
No, EMERALD EXTERIORS INC does not offer warranties.