DryMaxx Ohio

Project completed!

UPDATE (2022): Our first interaction with DryMaxx was last year after a substantial basement flood. Their team was stellar then and have recently reiterated my absolute appreciation for their quality of work and accommodation. We decided to reach out to them on a whim for a complete bathroom remodel. They came in thousands of dollars under our other quotes and still managed to go above and beyond. They helped our vision become a reality with plenty of helpful suggestions and options for us along the way. They stayed on budget and the end result far exceeded our expectations. Not to mention the whole team is not only talented but actually nice to interact with and very attentive. They never got irritated or annoyed at my many, many questions. I cannot recommend them enough for insurance work or regular home renovations. They will always be our first call.

I would highly recommend caution if you are thinking about hiring Drymaxx. We bought a new house and 4 nights later our basement flooded in a big storm. We were unable to find a local company as there was a huge number of people needing service. Drymaxx put together a team to come up from Ohio to Indiana and it seemed like such a blessing at the time. However, their work put us in a potentially terrible situation. Upon arrival the operations director put forth a plan to remove baseboards and drill holes in the drywall to ensure proper dry out. We had pulled up our carpet to collect the padding and Drymaxx did nothing to remediate it besides leaving it rolled up wet and putting a couple blowers on it. Unsurprisingly, it was still wet 4 days later and they told my wife to check with another company to see if it was salvageable. They also did not drill holes in the drywall per their plan. When my wife inquired about it specifically, they assured her it would dry out just fine. After they left my wife was able to find a local company with availability to come in a look at the carpet. They were shocked it was left like that and removed it as it was unsalvageable. They took moisture readings and found a 79% humidity reading in the main room and moisture in the drywall. They had to cut out at least a foot of drywall all around the basement. Once the drywall was off, my wife was able to see visibly wet framing in several areas. Upon contacting the operations director of Drymaxx and sending pictures, he simply expressed surprise the drywall was moist and offered no follow up whatsoever. Then we recieved a bill for $8000 with ridiculous pricing like $1000 for baseboard removal which was a one man job that might take 2-3 hrs at most. The company that cleaned up their mess did a similar amount of work and only charged $2000 for everything. Drymaxx wanted 4 times that even though they did a poor job that could have led to a serious mold problem. I contacted drymaxx several times to work out a solution but the most they would come down was to $5000. Still two and a half times what the other company charged to clean up terrible work. We are contesting the bill and would highly recommend not hiring drymaxx for your project.

They never called to schedule

I contracted DryMaxx to do a mold remediation in my home recently. From the very beginning their communication skills were top notch. Charlie came out to do an inspection for me and his knowledge in the matter simply blew away the competition. I received my estimate the same day, and amazingly they were able to start the work the very next day. All in all I would recommend this company to anybody to have work done for them A++

It was amazing. They were phenomenal. One of their workers tried to make the water out. They were absolutely fantastic. They were really awesome. If anything goes wrong to my house I will call them to fix it.

It was very good. They were confident people, very thorough, and very professional. If I need anything again, I will hire them.