Culligan of Dayton, OH

Never will I use this company! They took over aqua falls in Enron and have totally ignored me, won’t answer the phone and continue to charge without delivery. Absolutely terrible!

see above...

unknown

I rented a softener and water cooler from Culligan and had them deliver water and salt to my house. Sounds pretty simple, right? Apparently it's well beyond their ability to handle. I didn't put any bottles outside my house on one delivery because I didn't use any and they dropped two bottles off at my house anyway. I went to the office and requested that they not deliver any bottles if I don't leave any out. They put a note on my account and told me it wouldn't happen again. Guess what? Next month I didn't leave any bottles out and they delivered them again. This time I took the bottles back and they claimed I couldn't return full bottles due to "health regulations". At this point I got fed up and told them I wanted to return the water cooler and all of the bottles. When I brought them back, I also let them know that they delivered too much salt and I would like to return two of the bags. They told me that I couldn't return salt either. By then I was completely fed up and told them to cancel my account and come get their water softener as well. What frustrates me far more than the fact that they can't follow simple instructions is the attitude they copped with me. They were clearly in the wrong but they were acting like I was the one with the problem. I would have gladly kept my service if they apologized and refunded the extra that they delivered but instead they wanted to get into a p****** contest and treat me like a jerk. Never going there again.

Very nice technician. He took the time to explain how everything works and how to get the most out of our system.

Culligan did a very good job. They had to do some trouble shooting with plumbing because I have a smaller laundry area.

I've been doing business with Culligan for about 4 years. The home I purchased has a Culligan water softener, I had them out to service that unit then rented a reverse osmosis unit as well. We had a disagreement regarding what services were to be provided for the reverse osmosis unit. After finally reaching, Ivan...sorry I don't have his last name in front of me...I found resolution that satisfied me.Ivan was wonderful. He is very well informed, professional in every way and a pleasure to do business with. I am not a bit surprised to find that he is one of the top salesmen in the region. When the service man came to change filters on my reverse osmosis unit, he solved another problem with the position of my water softener for a very reasonable fee. I am thrilled!!! Thanks so much Culligan and Ivan...