Terrible and expensive. To remove raccoons from inside an attic they placed a trap on the roof. ??? After never catching anything they charged additional fees to close the opening the animal had made, tried to convince me to change all the insulation in my attic for another $7000, and claimed the job was done. Raccoons are still in the attic and I’m now doing the job myself. When I called their office to report what happened the person said that’s the “nature of wildlife” and tried to charge me again. I told her, several times, that I would not pay them anymore money, but they showed up and set traps again without my consent. I had to call again and tell them I was not paying anything more to them. Nearly $500 for nothing. Avoid!
Description of Work: Raccoon Removal
Rating Category
Rating out of 5
Response from Critter Control of Dayton
All fees were discussed and approved in writing prior to services rendered or repairs completed. You paid our company a service call fee for consult, inspection and for trapping. Aside from that, you approved our company to complete a repair from where the animal had damaged the home. The repair site is warrantied, but if wildlife returns and damages your home in another area, we do charge for those repairs as well. Wildlife is unpredictable and we do our best to verify activity has ceased from the home before doing any repairs. There are times that raccoons will depart the premises and return at a later date - hence, the "nature of wildlife." We are not responsible for repairs needed at your home and do charge to make repairs caused by wildlife. We will gladly return to conduct a grace period trapping without assessing the service fee again. However, as per our contract, there are removal fees per animal and repairs are the responsibility of the customer to complete or to pay our company if you elect to do so. The important aspect to remember is we have no hidden fees. All of the information mentioned above is outlined in your service agreement.
Rita S.
07/2014
5.0
pest control
+ -1 more
unknown
Description of Work: set traps to remove a family of ground hogs living under my shed. Set traps immediately when I called, removed 3 animals. Friendly, cooperative staff
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Bertha M.
06/2014
5.0
pest control
+ -1 more
The raccoons were located in a rear corner of the attic and the entry hole was located. The trap was set on a flat portion of my roof. The technician was very careful to place protective materials under the trap and secured the trap to the house. The mother raccoon was trapped that evening and the next morning I called and the technician who came out promptly and caught the youngsters with a catch pole and placed all in crates and transferred them to his truck. He was polite and professional, and treated the and quot;critters' humanely.
Description of Work: Trapped and removed a mother raccoon and five young raccoons from my attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Richard S.
05/2013
1.0
animal removal
+ -1 more
The technician would not change locations of the trap and kept catching and quot;innocentand quot; gray squirrels for release. Obviously not solving the problem..also the trap sprung itself and he called it tampering. After the second attempt he packed up his cage and left along with a curt note. I would never use or recomment them again.
Description of Work: We had a red squirrel gain access to the house and called this company to help trap and remove it. The technician climbed over the house and said there may be a few points of access but settled on one he thought might be the problem area...so he set his trap and started catching gray squirrels wiith his peanut butter bait. He would not set a trap in the attic. (Bad decision)
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$182
Leilani B.
11/2012
5.0
pest control
+ -1 more
IThe serviceman was exceptional: well informed about all bee type insects and their habits and a meticulous worker. I was very impressed with the work. It was more expensive than previous services of this kind that I had used in the past, but I would use them again because their results were excellent.
Description of Work: I had a yellow jacket hive in the wall of my enclosed porch. Critter Control came out a three times in all. Twice to apply the insecticide to exterminate the bees. Then a final time to check on the activity and to remove the hive, by taking down a couple of wood panels and putting them back more tightly than they were attached before.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$554
Pia K.
09/2012
5.0
pest control
+ -1 more
See above so far very helpful. If we need further treatment will come back to these people.
Description of Work: Came to check out holes in backyard. To trap and service would have been $299.00 + $59.00 per trap. I found this too expensive to do. We found out that it was probably chipmunks in the backyard but I did not want them trapped. The Service man Troy was very helpful. We found other sites that may have been done by chipmunks but found out how to take care of it. We also found dropping outside out front door probably from the second floor outside. He said it was from bats. Probably under the shutters. Yet he checked it and gave us the various options on how to take care of the problem. He was very honest and helpful and will be using them in the duture. We had them in the past for a mouse problem. He checked pretty much everything and we found that our problems seemed to be under control over the past 2 years. Very pleased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171.14
James P.
08/2007
4.0
animal removal
+ -1 more
Tim was helpful - did a complete inspection of the attic - determined we had mice and offered a full range of services. He didn't push any of them. We selected the options Tim indicated would be most useful. Work was done quickly. There is no follow up included. If you want them to come back - you pay for it. I think the prices are kind of high - but the work done did get rid of the mice.
Description of Work: Sealed gap around soffit - entire house @ $269 Sealed around metal chimney flashing @ $29 Installed animal proof dryer vent @$89 Installed bait in attic for mice @$230
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$617
07/2006
4.0
animal removal
+ -1 more
I FELT THAT THEY WERE PRETTY EXPENSIVE, BUT I GUESS IT WAS WORTH IT. I HAD TO GET RID OF THE RACCOON, SO THERE WAS NO CHOICE. THEY MADE IT TO MY PLACE RIGHT AWAY. THEY PUT A ROPE AROUND IT'S NECK AND FEET, PUT IT IN A CAGE, AND HAULED IT OFF.
Description of Work: THEY CAME AND REMOVED A RACCOON FROM MY YARD.
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Service Categories
Animal Removal,
Pest Control,
Chimney Caps,
Insulation,
Gutter Cleaning
FAQ
Critter Control of Dayton is currently rated 3.8 overall out of 5.
Critter Control of Dayton accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Critter Control of Dayton does not offer free project estimates.
No, Critter Control of Dayton does not offer eco-friendly accreditations.
No, Critter Control of Dayton does not offer a senior discount.
Yes, Critter Control of Dayton offers emergency services.
Yes, Critter Control of Dayton offers warranties.
Critter Control of Dayton offers the following services: ANIMAL REMOVAL, WILDLIFE CONTROL, ANIMAL DAMAGE CONTROL, BIRD CONTROL, PREVENTION SERVICES, DAMAGE REPAIRS, ATTIC CLEAN UP, ATTIC RESTORATION.