Castle Roofing

Chris Walter was our contact guy for Castle Roofing. He displayed professionalism and courtesy throughout the entire roofing process, explained my options honesty and was an active participant all day that my roof was removed and replaced. Chris is easy to communicate with and always promptly returns your text messages. My roof was damaged from the wind and hail during the July 2023 storm in Beavercreek .

Chris from Castle roofing came to my home to inspect a roof leak. He was very thorough and provided me with the most reasonable estimate. I would have hired him but the co. who put on my roof finally came to fix the problem. My neighbor recommended this company to me because she loves the roof they gave her. I was impressed.

It was a small job, but work was completed in less than one day. I am happy with the workmanship and overall transaction.

Fabulous job...better than I could have imagined. I would highly recommend them.

After three tries in less than a month and not fixing the leak, they asked for $450 additional money to continue looking for leak. Would not agree to that. Was getting ready to submit report to Better Business Bureau, checked Angies List and saw response by the president of Castle. Called Jerry but he was on vacation and spoke with Milt. Reiterated our disappointment in how we were treated. He apologized for this unfortunate incident and offered us a refund. We received the refund and appreciate their response and willingness to resolve this. For this reason we have revised our rating of Castle Roofing to a B+. Thank you.

Our new roof looks great! We had some water spots showing inside, so they got us on the schedule very quickly. The crew of seven got the entire job done in one day. We could tell from the way they conducted themselves that they take pride in their work and it shows. Chad was great with communication, and everything was just as he said it would be. We are very pleased and would not hesitate to use Castle Roofing again.

Roof vent repair went okay because it was minor fix . The major issue was the roof leak. We understand that trying to locate roof leaks can be difficult. Having said that, Castle rep Chris Leonardi said he felt he could locate the leak and fix it. Four attempts were made from the middle of December until January 10 - just under a month. Each time he came out, he spent approximately 15 minutes trying to find/fix this leak. We were skeptical that he was not spending enough time trying to fix a leak. But yet he said he was "pretty sure he got it this time." However, we still had the leak and when we called to let them know, we were informed that they required an additional $450 to come out again. We advised we would have to think about that because we contracted to fix this leak for $950 - with no caveats for additional monies - and have a one year warranty on their work. We made two telephone calls to Chris to discuss this situation and our calls were never returned. At this point in time, we don't have the confidence in them to come back and attempt another try - especially with having to pay additional money. Very disappointed with the management for not returning our calls and trying to resolve this situation. to come out again. Would never recommend them.

The provider did absolutely nothing, despite my best efforts to get them to take my money! I was unable to even get an estimate for repair work on 3 rental properties (about $5k worth of repairs) even though a company rep actually made it out to the property and called with questions. It started with a phone call Sept 4 in which I explained I had a number of repair projects across 4 rental properties, figuring that would increase my chances of getting a decent quote. I spoke to someone at the company, then emailed Chris a list of the addresses and descriptions of the known roofing issues and repairs I wanted to have done. Within 7-10 days I received a call from a different Chris (last four cell phone 8432) who was at one of the properties and had a question. I got his message and returned hi phone call. He said the quote would be completed and emailed to me in a few days. A week went by, I called Chris, left a message and never heard back. I called two more times over the next week, left messages, nothing. I gave up on Chris and called the Castle Roofing Office, left a message, nothing. Another phone call, another message, nothing. I finally called first thing in the morning and got to speak to someone, explained the situation and that I really needed to get this work done, but hadn't received the quote. The gentleman said he would look into it and get back to me by the end of the day. Nothing. I called a week later in one last ditch effort to get a quote, talked to a live person and again explained the situation. I said that if you won't want to bid on my work, just say so. He said he they wanted the work and would look into it and get back to me by the end of the day. Again, absolutely nothing. It was never clear why they didn't followup with the estimate even after someone made it out to the property. I understand that some places don't want smaller projects, but ~$5K of work across 4 properties wasn't that small! Because of this hassle and the extra effort I had to go to to get another estimate, Castle Roofing will never have any my business.

All work was done in one day by the hard working crew. David handled the sales side of things. Overall a great experience and an excellent job on the roof. The wrong colored shingles were delivered but fortunately David checked the color before any were nailed down. He got the new shingles to site on time to complete the job in one day. Good catch! Also the crew did what seemed to be a good job of cleaning the yard of nails and other debris (ran a magnetic sweeper through the yard, etc) but we still found some roofing nails in the yard. Just a warning that if you have kids or like to barefoot that roofing is a messy job and there still maybe some that get missed. Overall a great job and experience.

Very quick to get out and give estimate and make an somewhat overpriced, but apparently adequate repair.They left a business card with a note to contact company for billing, which was done twice -- with no return call. Finally received an invoice by mail after almost 2 weeks, but within 2 business days received rude call stating that it had been almost 30 days and wondering where their money was. No Dave at Castle, it had been 17 total days and again we had only received the invoice 2 business days prior. He also spoke to the wife and was extremely rude to her when calling and then refused my call when i returned call to office. Did finally speak to billing person and make full payment. Also let billing department know that they would be receiving any work orders for any of our properties in the future. Way to go with the customer service Dave.

All contact with the company was very professional. I would definitely use them again.

Dana McElroy presented a professional presentation on what would be accomplished, and warranties, and how long it would take to accomplish the job. I had two other roofing companies present their work, and noticed that the other two were charging too much, and not letting me have the details of the job. Dana did schedule the job, which was late into the season, the team showed up early in the morning, worked like busy beavers, and even worked into the darkness to make sure the job was completed on time. The job was accomplished at a high rate, it was accomplished professionally, when I went to depart my house one of the workers made sure I had a safe path to walk. I noticed some wood required to be patched, and it was accomplished with no extra cost charged. If I require any work in the future I will be sure to give Dana and the company he represents a call. THANKS FOR A GREAT JOB!! ROGER HOOVER, RETIRED AIR FORCE

We got four estimates from top rated roofing companies and choose to go with Castle Roofing. Some A-rated roofers were pushing lower quality shingles. Salesman Chris Walter was simply great to work with. Attentive to detail, very knowledgeable, professional, courteous, addressed our special concerns, and the price was reasonable. The crew showed up on the day scheduled and quickly went about their work. They were skilled, neat and orderly. The roof was completed in one day, clean-up was meticulous. As the roof was being installed, Chris stopped in to check very closely on the work. Like most people, we are particular when we spend a lot of money, and the entire roofing job exceeded our expectations! We are very pleased with the new roof. Highly recommend Castle Roofing!

All the work was done fast and the clean up was top notch. They even replaced the roof when I was not there and only noticed that it had been replaced by the sign in the yard and the new roof.

My mother's house needed some work done on the siding below the roof. It was old and warped and looked horrible. David Wesco from Castle Roofing came out and gave us an estimate. He was very pleasant and not pushy, and wrote up a detailed estimate. My mother also had gotten another quote from another company, but his write up was sloppy and not at all detailed. The siding on my mother's house is old and dark brown and not a standard size. David Wesco had to spend a good bit of time tracking down some siding that would match. When they came to do the work, they showed up on time and finished it within hours and it looks GREAT!! We are VERY pleased with their work and the whole experience. I am so glad we went with Castle Roofing.

Showed up early. Worked all day. Cleaned up after. Done in one day, Great job! Couldn't ask for more!

Met with salesperson, Chad Wray, who very responsive to my needs/concerns throughout the total experience. He returned my calls promptly answering question or providing samples of his products. The total experience was very positive for me.

They cleaned up all their mess. They replaced a couple of boards. They were easy to work with and very relaiable.

They showed up quickly. I had discovered that I was missing a cap when it rained and I heard rain drops inside my furnace and water on the floor. They came out the next day to inspect. They went and got the part and returned to fix it within an hour.

My experience with Castle Roofing, and particularly Chris Walter who quoted, checked on the repairs while being done, and upon finish. He was professional, friendly, informative and helpful. The workmen were hard workers and respectful, and did an excellent job, cleaning up completely when finished. Thank you, Chris and Castle Roofing.

straight talking, to the point, was able to accomodate my pricing and add-on needs for my roof. completed earlier than originally promised, done in one day, clean-up was meticulous Chad, the representative was very easy to work with and delivered on all expectations

Roofing was done in one day as scheduled. Gutters about a week later. Everything looks great. I was advised five sheets of plywood were replaced and I would get pictures of these, but did not. I didn't pursue the issue. I have no reason not to believe them. Overall I'm satisfied.

Only roofer that did not try to talk us into replacing the roof to the entire house which is only 6 years old . Arrived on time , did what was contracted to do . Job finsihed in half a day , cleaned up mess did not damage landscape . We have not had any problems with the roof since work was completed .

I like Castle Roofing's professionalism, quality of the work and their timeliness. They were great to work with, accommodating and they handled everything in a timely manner. When I had any questions they were very clear to not only answer me but accommodate my needs.

Needed a new roof and went to Dayton Home show in Feb 2012 to talked to roofing companies. Talked to 7 differnent companies only 3 followed up with me to do an estimate. The estimates had about a $4000 difference range cheapest to most expensive. Castle Roofing was in the middle...all three companies had good ratings on Angies list.The salesman was excellent in explaining exactly what they were going to do, he was very efficiant and thorough in making his estmate, asked a lot of good questions and answered all mine...gave me confidence in the company, he presented a professional personal appearance with a professional looking vehicle. Once selection was made and all agreements determined we quickly scheduled a date in late March 2012. Since this was early in the roofing season Castle Roofing was able to put a double crew on my roof. The crew arrived promptly at 8AM, the salesman introduced me to the job foreman and they went to work. They did a complete tearoff of the old roofing, repairded several roof boards and repaired other areas, layered on paper and the began the shingling. While putting on the new roof a crew cleaned the yard of all the tearoff materiel. The crew pulled away from my house at about 1:30PM with everything complete...AMAZING. I waited until now to review to allow a multiseason view and test of their work, the roof has performed perfectly and I have not had any need to call them back to fix anything. I highly recommend Castle Roofing.