Customer Service was great. They worked with us to find the carpet we wanted at the price we could afford. Installers were professional and skilled. Job was completed faster than we expected.
Description of Work: Carpeted whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan B.
06/2016
5.0
flooring contractor, hardwood floor
+ 0 more
This is our second installation with the Carpet House, but the first with the new owners Doug and Jackie. I can't say enough about the wonderful job they do! They had great ideas on laminate flooring to match our dark wood trim, and we are so happy with the finished product. The installers were top notch as well. We had over 50% of the first floor included with this job. The guys didn't an amazing job, flooring looks perfect, they arranged our furniture back as they worked, and they cleaned up every day. They also spent a large amount of time creating a curved wood trim section around our fireplace instead of putting in some cheap rubber substitute. Real attention to detail to make everything look right! We recommend them to any of our friends or family looking for new flooring!
Description of Work: Removed old carpeting and installed laminate in about 60% of the downstairs.
Description of Work: They installed tile in bathroom. The grouting developed cracks and later had to be partially replaced. They removed baseboards to facilitate installing the tile and did not properly re-install the baseboards. They also replaced the carpet in the master bedroom and great room. The carpet developed large black areas in the bedroom within a year had had to be replaced. Overall it was a very bad experience. The service was performed about 2010.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$5,000
T S.
12/2014
5.0
carpet installation, flooring contractor
+ 0 more
Happy with the whole experice from help with Doug picking out carpet to Tim & crew installer's . Will definitely use again
Description of Work: Install new carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Andrew S.
09/2014
5.0
carpet installation, flooring contractor
+ 0 more
Carpet House is extremely professional and reliable. In their store they offer a wide variety of floor coverings. We wanted a rug that would hold up to office use. The lady who helped us quickly pointed out which types of rugs would stand up best in that environment. We took some samples home with us to try out in the room and to test against paint samples. When we had selected a carpet, they sent a someone out to measure the room and calculate the exact price for the rug and installation. For each of the rugs we have had from Carpet House the installers have come when they said they would. Their installation team is very experienced. The man in charge has worked for Carpet House for decades. They do very quick, neat work. For this most recent installation, the rug needed to be placed with the pattern running in a particular direction, and that went off without a hitch.
Description of Work: Helped us select a rug and installed it. Carpet House has installed two other rugs for us this year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Steve B.
06/2014
5.0
carpet installation
+ -1 more
Excellent selection of carpets and we're very happy with the one we picked. They did excellent work replacing all the carpet on our first floor. It took two days and it was all worth it.
Description of Work: Replaced all of old carpeting on our first floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Debbie B.
10/2013
5.0
carpet installation, flooring contractor
+ 0 more
Everything was done in a timely manner prior to (measuring and ordering product) and during installation. The installer did a beautiful job and cleaned up after each day of working. I love my new flooring and have already recommended it to others.
Description of Work: Installed laminate flooring in dining room, living room and bedroom. Installed laminate flooring in dining room, living room and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
William M.
06/2013
5.0
carpet installation, flooring contractor
+ 0 more
Carpet house installed pet padding and carpet in the family room , hallway, and living room. They also installed linoleum tiles in the kitchen and bathroom. Before they began they ripped out all the carpet and padding. They did everything they said they were going to do, cleaned up afterwards very nicely, and everything looked great. The guys were professional and I would use them again.
Description of Work: Installed flooring in home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Thurman S.
11/2012
5.0
carpet installation
+ -1 more
GREAT!!
Description of Work: The salesman, Mr. Burns, was very professional and helpful. The installation crew was on time and did an excellent job and replaced the furniture after they were through. Everyone was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,847
Rob L.
11/2011
5.0
carpet installation
+ -1 more
Never used them, so I have no complaints against them.
Description of Work: I apologize to Carpet House, I was mistaken in my review. I have confused them with another carpet place. They have done nothing wrong.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie D.
08/2010
5.0
carpet installation
+ -1 more
They were wonderful to work with. We are very pleased.
Description of Work: They installed carpet us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Charene D.
08/2010
5.0
carpet installation
+ -1 more
They were the most prompt and honest of any carpet company that provided an estimate.
Description of Work: Very professional, very reasonable and realistic in their price. I ended up not purchasing this time, as I got a special discount through a friend, but will definatley use the next time I need flooring. A colleague at work used them and raves about how professional they were.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael W.
06/2010
5.0
carpet installation
+ -1 more
The quality of the carpet and price were very fair. I would use this company again.
Description of Work: We had all of the carpet in our home replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Christina C.
09/2008
5.0
carpet installation
+ -1 more
They did a good job! They had good customer service and were very professional and helpful and kept their word. They also had good prices.
Description of Work: They installed carpet throughout my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
KATHEE G.
07/2006
5.0
carpet installation
+ -1 more
THEY PUT IN GOOD QUALITY CARPET. THEY HELPED ME PICK OUT THE BEST CARPET THAT WOULD GO WITH MY HOME. THEY ARE REALLY NICE PEOPLE. WHEN THEY INSTALLED IT, THEY MOVED THE FURNITURE FOR FREE, UNLIKE OTHER COMPANIES THAT CHARGE TO DO THAT.
Description of Work: THEY INSTALLED FOUR ROOMS OF CARPET IN THE HOUSE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Stone and Gravel
FAQ
Carpet House Flooring Center is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Carpet House Flooring Center accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Carpet House Flooring Center offers free project estimates.
No, Carpet House Flooring Center does not offer eco-friendly accreditations.
Yes, Carpet House Flooring Center offers a 3% senior discount.
No, Carpet House Flooring Center does not offer emergency services.
Yes, Carpet House Flooring Center offers warranties.
Carpet House Flooring Center offers the following services: Carpet, hardwood, tile & stone, laminate & flooring.