Thanks for you interest in Byrge Carpet Cleaning Services! The two most frequent complaints that customers have shared about past experience with carpet cleaning companies are: (1) The carpet stays wet too long after the cleaning & (2) The carpet looks dirty again within a few short weeks of the cleaning.
At Byrge, we have the best extractor wand on the market today and we take the necessary time to extract the water from your carpet reducing the drying time to a few short hours. Byrge technicians never use soap! Soap is an oil based product and designed to extract grease and dirt of any kind from what it touches. This is the reason carpet gets dirty so quick again after cleaning. The soap residue on your carpet extracts the grease and dirt from your shoes. Companies that use liquid soaps CANNOT extract all of the soap from your carpet. Our cleaner is not a liquid product; it is a granule that we mix every day before we start. We also add a brightener to your carpet that works as a conditioner restoring the shine and luster to even old carpet.
Lastly, here at Byrge we pride our selves on delivering an unparalleled customer service experience. We will take the time to exceed your expectations. You will never have a "rush job" from a Byrge technician.
Service went very well. Very knowledgeable about the kind of cleaning that he does, and convinced me that the dry cleaning was better for my carpet, then the steam cleaning that I had been doing.
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
James N.
09/2017
5.0
carpet cleaners
+ -1 more
In excellent job. The rugs look great. Very happy with the results
Description of Work: Cleaning both area rugs and wall to wall carpets in five different rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristin T.
06/2017
5.0
upholstery cleaning
+ -1 more
Arrived early 👍🏻 And performed the work requested in an efficient manner. The sectional looks so much better!!!
Description of Work: Cleaned a sectional and ottoman in our living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Sabrina J.
04/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
This is a great company. He did a wonderful job on everything. I would definitely use this company again.
Description of Work: Carpet cleaned and chair and ottoman cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rob F.
04/2017
5.0
carpet cleaners
+ -1 more
Excellent! Very professional and competent. Takes pride in his work and it shows. I highly recommend Byrge Carpet Cleaning and will use them again.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Roberta L.
04/2017
5.0
upholstery cleaning
+ -1 more
He did an excellent job. I intend to hire him to do my carpet in the near future.
Description of Work: Tom dry cleaned my sofa and chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Daniel V.
03/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
We found Tom very personable, and helpful with suggestions, and he completed his tasks in a timely manner. The results were stunning. Definitely would use him again.
Description of Work: Above the special offered, we had 6 cushioned chairtops and one additional family room chair cleaned; then we had family room carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$384
Ermajean H.
12/2016
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Tom Byrge did a really nice job in a timely manner. He is very friendly and easy to work with. Pricing was a good deal.
Description of Work: Sofa, chair, and 2 area rugs needed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George C.
10/2016
5.0
carpet cleaners
+ -1 more
That went fine. They were very professional.
Description of Work: I used Byrge Carpet Cleaning LLC for carpet cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Jerome R.
08/2016
2.0
carpet cleaners
+ -1 more
Purchased the 3 rooms for $89 special on 8/24. Received an email that Byrge would contact me to schedule an appointment. Because I needed the carpets cleaned before a tenant moved in I called Byrge on 8/26 to set up the appointment. I spoke to a man who said that the secretary was out that day and he would call me back that evening. As of today, 8/30, I have not received any call back from Byrge. My tenant is now moving in and I will have to have the carpets cleaned with her furniture in the way. I am canceling my purchase and contacting another carpet cleaner. I give Byrge a D instead of an F because I don't know how well they can clean carpets.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$89
Response from Byrge Carpet Cleaning LLC
Mr. {Member Name Removed]. I am sorry I did not get back with you. my office girl as I said was in the hospital and I was trying to handle everything, the only thing I accomplished trying to do it all was upset a few of my clients. I truly am sorry I caused stress in your daily tasks. Tom Byrge
Jerry H.
08/2016
5.0
carpet cleaners
+ -1 more
very well I would use Byrge Carpet Cleaning again
Description of Work: carpet cleaning for 3 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
George P.
08/2016
5.0
carpet cleaners
+ -1 more
The service was performed well. Many rooms were steam cleaned: 3 bedrooms, living room, and dining room. The steam cleaning work was very good. The carpets were quite dirty beforehand, and the cleaning brought them back to good condition. It's great to see nice results after the carpets dry. The operator was the owner, Tom. He was on-time and polite. The equipment looked to be in good working condition which makes me more confident in the services.
Description of Work: Steam cleaning carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$181
Leonard J B.
08/2016
1.0
carpet cleaners
+ -1 more
They have not contacted me to schedule a visit.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
$89
Kristen K.
05/2016
4.0
carpet cleaners, upholstery cleaning
+ 0 more
That was fine, it was clean carpet. They were here shortly after I purchased it around August 28th, 2015. I know I added the, actually I added the couch and love seat too so I paid more than just the deal. I guess the reason I'm going mostly with B is how wet it was for so long after. I'm pretty sure they were on time. I don't recall anything negative besides like the wet, the real wet and he did say he'd come back out and dry them but I just didn't have time to be home to have them come out. Truthfully I don't know if I would use any of the carpet because I have a steam cleaner so I think I would do it myself. I hate to say know because I know I probably wouldn't use any of them. I guess I would use them again, I would just be more clear about the water/wet part. On the carpet and the non carpeted floors.
Description of Work: They did some steam cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Guillermo L.
03/2016
5.0
carpet cleaners
+ -1 more
He was on time and did an excellent job.
Description of Work: tThree rooms cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Tabitha T.
08/2015
4.0
carpet cleaners
+ -1 more
He showed up late so I asked if he could throw in some additional services for free, to which he agreed. He also asked me how much I paid for the deal and then gave me a tax amount due when he finished the job, and when I said I didn't have any cash, he said "Don't worry about it. Merry Christmas." He seemed to be offended when I said I didn't have any cash on hand to pay for the taxes on the service.I
Description of Work: I purchased a $99 deal for carpet cleaning, deodorizing, and protection on 3 rooms.
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Kathie M.
07/2015
5.0
carpet cleaners
+ -1 more
Last week I reviewed Byrge Carpet Cleaners unfavorably because I was frustrated that they had been unable to keep appointments. This past Monday they called and apologized for the mix up. Tom came out today and did a fabulous job on the carpets. It was everything I had hoped. I would definitely use them again and recommend them to others.
Description of Work: Cleaned 3 rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Christine S.
07/2015
5.0
carpet cleaners
+ -1 more
The service provider was punctual, polite, considerate and did a thorough job!
Description of Work: Cleaned grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Judith K.
07/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
It worked fine. The price was fine.
Description of Work: I purchased a Big Deal coupon from them for carpet cleaning and they also cleaned the couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Glenna L.
06/2015
5.0
carpet cleaners
+ -1 more
went well; good service; carpet is old and previous owner had dog that wet on carpets all the time ; just replaced carpet since cleanint
Description of Work: cleaned all but sunroom in home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Bill B.
06/2015
5.0
carpet cleaners
+ -1 more
The work was well done and not rushed. Time was taken to make sure carpets were clean. I will hire them again and recommend them to others. Excellent work!
Description of Work: Cleaned carpets in four rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Stephanie F.
06/2015
5.0
carpet cleaners
+ -1 more
He was punctual, polite, knowledgeable and did a great job- got a nasty pet stain out of the sofa cushion. We will call him again when furniture needs cleaned.
Description of Work: Thorough cleaning of sofa & ottoman
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Calvin H.
03/2015
5.0
carpet cleaners
+ -1 more
It went very well. The person was prompt and very courteous. I was very satisfied with his work.
Description of Work: Cleaned 5 rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Byrge Carpet Cleaning LLC
[member name removed]. Thanks for taking the time to respond to the service I provided you. Tom Byrge
Anthony H.
02/2015
5.0
carpet cleaners
+ -1 more
Let me say first that the reason we had to have the carpet cleaned was due to a main house drain that stopped and caused sewage water to back up into our finished basement! I figured for sure the carpet was ruined and would have to be removed/replaced. I was determined to try everything to prevent that if possible. I found Tom on here, and after reading about his equipment and his reviews, decided to give him a call. BEST move I could have ever made. From the time I introduced myself and explained the situation, he was nothing but helpful. He gave me advice on how to pretreat the carpet effectively until he could arrive. He was here by that same afternoon. He took the time necessary to vacuum up water, apply his professional pretreater, then thoroughly clean and vacuum the carpet. Not only did he do a fantastic job cleaning the carpet, but he left some of his personal equipment behind to kill bacteria and completely dry the mat underneath (which was my biggest concern!). We left the equipment run for 72 hours and he came back and picked it up Thurs night. After finishing the job, I felt like he UNDERCHARGED me for all the time and effort he put in to fix my disaster! The carpet looks and smells as good today as it did the day it was installed. I will never call or recomend anyone but Tom for any carpet/furniture cleaning needs in the future.
Description of Work: Cleaned basement carpet and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Byrge Carpet Cleaning LLC
[Members Name] Thanks for taking the time to comment on my service. It was a pleasure meeting you and your family. Tom Byrge
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing
FAQ
Byrge Carpet Cleaning LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Byrge Carpet Cleaning LLC accepts the following forms of payment: Check