*We DO NOT install flooring that is not purchased through our facility. We DO NOT do wood resurfacing jobs. We DO NOT do wood repair jobs on floors not originally purchased from us.*
Bockrath Flooring and Rugs is a second generation, family-owned and operated business serving the Miami Valley since 1959. We take great pride in our service and expertise in floor covering. Our designer showroom offers an extensive collection of name brand carpets, rugs, and hard surface flooring. Our 16,000 sq. foot showroom offers over 60 hardwood samples, and 10 LVP samples installed in our showroom, to view at a larger scale. We offer complementary in house interior design service, along with free estimates, Bockrath's has professional installers, and offer a Lifetime Installation Warranty for as long as you own the flooring. In 2014, Bockrath's expanded their showroom and introduced The Rug Studio. Our Rug Studio can create any size, any shape, any style Rug to fit your space. Call and ask about this completely unique service only offered at Bockrath Flooring and Rugs. Doug and Erin Bockrath continue to take great pride in servicing the Miami Valley and surrounding areas for 60 years.
Business highlights
65 years of trusted experience
Services we offer
Carpet, Rugs, Hardwood, LVP (Luxurious Vinyl Plank), Ceramic Tile, Full Installation packages along with our Lifetime Installation Warranty. * Our Rug Studio provides any size, any shape, any style to create your one of a kind Rug!! 6 different Serging and Binding options, Fringe, and The Rug Studio also offers Repair and resizing of Rugs.
Services we don't offer
Bockrath Flooring does not *refinish hardwood floors- Bockrath Flooring does not *Install flooring not purchased from our store.
Thank you very much for taking the time to grade us on Angie's List. I especially appreciate the high grades. I am very happy you like your new floors. I enjoyed working with you both and I am looking forward to working with you both in the future. Thanks again for placing your trust in Bockrath Flooring and our staff. Tom Kenney
Bonnie W.
01/2014
5.0
flooring contractor, hardwood floor
+ 0 more
.
Description of Work: Consulted on wood floor and provided the wood flooring. They were extremely knowledgeable and did not have any agenda to push when I was deciding the kind of wood flooring I wanted. They have a flair for decorating tips. I would definitely return. They are a bit pricey though.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bockrath Flooring & Rugs
I really appreciate you taking the time to give your affirming review on your Bockrath experience. With my twenty year background as an interior designer, it was not difficult to help Bonnie select just the right product for her project. Excellence in customer service is our primary goal, we strive to give each of our customers the best possible experience from start to finish. It was great to work with you Bonnie! Jaclyn Dunn Director of Design Rug Buyer Bockrath Flooring & Rugs
Liza L.
10/2012
3.0
flooring contractor, hardwood floor
+ 0 more
see above.
Description of Work: We went to the store to pick out hardwood samples. We thought we wanted solid hardwood, and told the woman we bought a house w/no basement, but it didn't occur to her that we actually couldn't use solid hardwood on a slab (later learned that from another co). We returned our original samples, and someone helped us pick out new ones. I fell in love with one particular sample that supposedly was $12/sq.ft on sale. We brought it home - in fact, we still have the sample, but we've never heard from our salesperson. We went to another store at the same time for a comparison. They didn't carry the wood sample we loved from Bockrath, but were so responsive that they specially ordered it for us - and at $5/ sq. ft. cheaper! So, we used the wood sample from Bockrath, but got the same wood cheaper from a company who seemed to care more about our business than Bockrath did. Although we obviously loved the quality of the products, we were disappointed in their responsiveness. It felt like our business was not important to them.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
2.0
Response from Bockrath Flooring & Rugs
So sorry to hear we had a disappointed visitor, at Bockrath we pride ourselves in being the best in selection,design and service. While I have been an interior designer for twenty years and a current member of the Dayton Society of Interior Designers, I will continue my to develope my knowledge of the flooring industry. I do remember easily discussing the advantages of engineered hardwood over solid. I did not have the opportunity to see the member on her second visit, but I did call and leave a message to see if any of the products she had taken home were to her liking. I never heard back from the member. Helping customers find the best product for their needs, style and budget, and thrilling them with the end result is what I love to do. I am so sad I did not get the opportunity to do that for the member. It is very difficult to believe that the exact same product was available for that large of a price difference. It might be possible the competeing company sold the product at their cost in order to create the impression with a customer that Bockrath is expensive. That is far from the case, we are very competitive in our pricing, and have product for all budgets. Bockrath is proud to offer the Dayton and surrounding community the best selection in carpet, tile, hardwood and area rugs. As the member stated, the competitor did not offer our selection. We invest heavily in providing the most beautiful showroom and product. Member, you are more than welcome to visit us again, and perhaps be kind enough to return our sample.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Oriental Rug Cleaning
FAQ
Bockrath Flooring & Rugs is currently rated 4.9 overall out of 5.
Sunday: 12:00 PM - 4:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Bockrath Flooring & Rugs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bockrath Flooring & Rugs does not offer a senior discount.
No, Bockrath Flooring & Rugs does not offer emergency services.
Yes, Bockrath Flooring & Rugs offers warranties.
Bockrath Flooring & Rugs offers the following services: Carpet, Rugs, Hardwood, LVP (Luxurious Vinyl Plank), Ceramic Tile, Full Installation packages along with our Lifetime Installation Warranty. * Our Rug Studio provides any size, any shape, any style to create your one of a kind Rug!! 6 different Serging and Binding options, Fringe, and The Rug Studio also offers Repair and resizing of Rugs.
Bockrath Flooring does not *refinish hardwood floors- Bockrath Flooring does not *Install flooring not purchased from our store.