BladePro Global Neighbor, Inc

They looked it over and changed spark plug and timing key. They could not make it run and declared the engine is dead and need a new lawn mower. They worked very hard to check the mower for various possible problems and very professional. I was convinced that I need a new lawn mower and started to shop. At the last minutes, I decided to ask for a second opinion and called Beavercreek Mower Repair. It turns out only need a minor repair for $75. I am glad to call for the second opinion. I do not fault BladePro. They were professional and nice. I am sure they would do a great job to service the mower. However, they are lack in experiences of repairing lawn mowers.

Great—a little pricey, but the do all work right at the house.

Service was great, very prompt, and reasonable.

unknown

They were very nice, prompt, and the price was extremely reasonable.

The technician arrived early, which was great. He got right to work and was done within a half hour to 45 minutes. The mower started right up for me after he left and went through my very long grass easily. I really appreciate the at home service because I really can't take the mower anywhere myself.

unknown

The service provided was above and beyond what I expected. Jon provided quick and prompt service and was a real joy to work with. I would certainly recommend him to anyone in need of lawn mower repair and will call him again if I run into any more trouble with my mower. Just excellent service!

unknown

This company now seems to be disorganized and having difficulty meeting its obligations. It's unfortunate because theyused to be a good company. We've been pleased with their service and scheduled them many times in the past. But lately they have lost technicians and the service is poor. They gave us an estimate on fixing the riding mower which they had "fixed" May 14 (but it soon stopped working), and said they would order a part. On the day of the scheduled appointment to fix the riding mower, the technician didn't show up. When we called to see where he was, they said they had no technicians anymore to fix it and we had to wait 2 weeks for the owner to return to town in order to get it fixed. We waited patiently, and when he arrived two weeks later to fix the mower (and late for the appointment), he said that he couldn't fix our riding mower because it was just too difficult to reach the area where the part needed to be placed on the mower. Why would they order the part and make us wait for something they couldn't do? Now we have to start all over.

Everything went well, and they did a good job.

Blade Pro is dependable and prompt. We are definitely satisfied with their service.