Aristocrat Products Mfg Co

I recently had Aristocrat install a beautiful Solara Pergola. The workers were professional, timely, and skilled. Special thanks to Mr. Hari Varna for making this project stress free. Aristocrat is a family owned business that made me feel like family. Thank you, Treece.

It didn’t go very well they were to put windows in on Sept 25 @ 8:30 am, got phone call @ 8:25 am that they were not coming because of a worker in the hospital. I had rearrange my day to accommodate these ppl. Rescheduled to Sept. 29th. Had our daughter to sit with the aristocrats workers who were there for 8 hrs when the salesman quoted a time of 2 1/2 hrs to put in windows. Therefore she had to call off work because I was out of state on a family emergency. The price quoted did not include the discounts, I had to pay my daughter her missed wages. This company refuses to give us an itemized statement. Get no help from the lady who answers the company phone . Asked 10/2 for owners name, again I’m being refused that information which leads me to believe something is wrong with company. I got false promises from the salesman who became rude on the phone once I begin asking questions and getting upset about the late notification. I asked for my deposit back and was told no by the salesman. I’ll never due business with this company. They only have a very small crew to do windows.

They were wonderful. The salesman was incredibly helpful and did a really good job with follow up. The work was done in a very timely manner and the installation is beautiful.

Professional on time delivery- awesome quality guaranteed

We contracted with Aristocrat Mr johnny Vance in January of 2013 to build a 30000 dollar two tier Solara pergola. Per contract the job was to start on April 15 and be finished by June 1, 2013. After June 1 the company would be charged $100 per day unril completion. After multiple delays ans excuses they applied for permit and started digging holes on May 13, 2013. Johnny Vance still assured me they would be done by June 1. After the holes were dugged , no vuryher work was done and no footers were poured as required. On May 19 Mr Vance was not sure the project was going well since they had to travel from Dayton to Columbus (location of the job). I told them the refund was their call and Johnny Vance agreed to continue. On Monday May 20 no workers were at the house and I texted Mr Vance who assured them the job would start today. I told them I disnt want any more delays and Johnny talked to his dad/boss and they were going to fill the holes and replace pavers and refund my money. After a week of no refund, I texted Johnny Vance and he told me since I stopped the job, his father (boss) would be keeping the deposit. I am in the process of filing a lawsuit agains Aristocrat and Johnny Vance. I kept all communications with them on my cell phone and as of this report, yhe job has not been cancelled by me The workers filling the holes told my wife that the boss decided there was not enough money in this job to continue . I called the owner boss twice and received no return phone call. All communication has been with his son, Mr Johnny Vance iii. I wanted to let everyone know the unethical and deceitful practices of this company. I would strongly recommend that no one uses their services in the future. I whave also filed a report with BBB.

It was an excellent experience across the board.

We contacted Aristocrat Products as one of four remodeling companies to provide ideas and estimates for enclosing an existing screen porch. The home visit by Johnny Vance of Aristocrat was prompt and informative. We visited the showroom the next day and were impressed with the product. The price was competitive, and although we did choose another company, I would certainly recommend considering Aristocrat based upon our experience.

I AM NOT HAPPY WITH THE QUALITY OF THE WINDOWS. I THINK THAT THEY ARE CHEAP WINDOWS. THEY WERE PUT IN GOOD AND THE WORKERS WERE POLITE AND WORKED WELL, BUT I AM NOT HAPPY WITH THE WINDOWS AT ALL.