A TO Z ASPHALT CONTRACTORS

difficult to contact. Leave messages for call back and it takes 3 to 5 days for them to return your call. Last call they said they would call me back the next day. It has been 2 days and no returned call. poor customer service.

unknown

I contracted with A to Z Asphalt in April 2012. The work was accomplished on April 19, 2012. I paid for the job without checking the work first. My fault. It should be noted that this driveway is about 1300 feet in length and rises 100 feet from the bottom to the top. The drive was last paved in June of 1996. When I drove down the next day I noticed what I thought was a problem in a curve at the bottom of the drive. I emailed the Company of this and they asked me to send them a Photo with my cell phone. I don?t have a cell phone. We exchanged several messages and then I was told that a representative of the Company had stopped to examine the drive and that there was no problem. They did not tell me they were going to do that and they did not talk to me while they were here. They left marks to show what they checked. They were in the wrong place. Since I had already paid them I had no leverage. Some weeks ago I noticed that ridges were appearing across the drive in several locations. They are quite noticeable when I drive across them. There are 4 to 7 of these ridges in each location. It is like driving over a washboard or rumble strips. I also noticed asphalt was breaking at the edge of the drive at the bottom of the hill. I informed the Company and after the exchange of several emails they sent a representative to look at the situation. He did not introduce himself so I can?t name him. He looked at the breaks and said, ?You have been driving on this area and that is why it is breaking.? Well yes I have. It?s a driveway. When he looked at the ridges he said it was from tree roots. After I pointed out that there were no trees there and that tree roots do not normally parallel each other he changed his story and said, ?That was caused when our roller stopped.? Lets go with that. First the rollers used were not wide enough to span the entire drive, and if they were they should leave depressions, not raised ridges. And if that is the case it is a sign of poor workmanship. I will not use this Company again and I will not recommend them to anyone. If you use them be careful.

A TO Z WAS IN AND OUT OF HERE IN LESS THAN ONE DAY, AND MY HUSBAND WAS VERY IMPRESSED BY THAT. WHAT DO YOU SAY ABOUT A PAVING COMPANY? I GUESS THEY DID EXCELLENT WORK.