PRICE IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO EXTRA CHARGE FOR EMERGENCY SERVICE. LICENSE #'S 1278024 & 52499702. ASK ABOUT ANGIE'S LIST DISCOUNT. Additional phone numbers: (440) 734-9905 and (440) 734-9910. Additional fax: (330) 922-8331
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
CARPET & UPHOLSTERY CLEANING. WATER EXTRACTION. BOTH STEAM AND CRYSTAL-DRY CLEANING METHODS.
THEY WERE REASONABLY PRICED, THOROUGH, & TIMELY. I HAVE SINCE USED THEM AGAIN ON A SINGLE ROOM THAT NEEDED TO BE DONE AGAIN SINCE IT GETS A LOT OF WEAR & TEAR.
Description of Work: CLEANED CARPETS THROUGHOUT OUR HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
TERRI F.
10/2005
5.0
carpet cleaners
 + -1 more
THE SERVICE WAS EXCELLENT. THE REPRESENTATIVE ARRIVED ON TIME AND WAS VERY FRIENDLY. HE EXPLAINED THE PROCESS BEFORE STARTING THE WORK AND THEN THE ACTUAL CLEANING PROCESS WAS QUICK AND NEAT.
Description of Work: THEY CLEANED THE MAIN HIGH TRAFFIC AREAS IN OUR HOME. THEY USED A UNIQUE CRYSTAL DRY CLEANING PROCESS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MELISSA F.
10/2005
5.0
carpet cleaners
 + -1 more
THE COMPANY WAS VERY COURTEOUS AND SEEMED KNOWLEDGEABLE ABOUT WHAT I NEEDED AND WHAT THEY COULD DO TO HELP. THEY TALKED ME INTO SOME SERVICES, BUT IT DID SEEM THAT THEY WERE FOR THE GOOD. THEY WERE UNABLE TO GET A PREVIOUS OWNER'S PET URINE SMELL OUT OF SOME AREAS, BUT THEY WARNED ME AHEAD OF TIME THAT IT MAY BE HARD TO REMOVE.
Description of Work: CARPET THROUGH ENTIRE HOUSE WAS CLEANED AND TREATED PRIOR TO MOVE IN.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
SHELLY B.
10/2005
5.0
upholstery cleaning
 + -1 more
THEY DID GOOD WORK AND WERE FRIENDLY AND EFFICIENT. THEY COULD HAVE SPENT MORE TIME ON A FEW STAINED AREAS, BUT OVERALL I'M SATISFIED.
Description of Work: CLEANING OF PILLOW-BACK LOVESEAT AND COUCH MADE OF MICROFIBER.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$131.8
Mike R.
08/2005
5.0
carpet cleaners
 + -1 more
THEY WERE PUNCTUAL AND DID A VERY GOOD JOB.
Description of Work: STEAM CLEAN ONE BEDROOM, UPSTAIRS HALL AND STAIRWELL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
SHARNETTE M.
06/2005
4.0
carpet cleaners
 + -1 more
TWO TECHNICIANS ARRIVED ON TIME. THEY WERE VERY POLITE, FRIENDLY AND KNOWLEDGEABLE. I WOULD USE THEM AGAIN
Description of Work: CLEANED 2 ROOMS, HALLWAY AND STAIRS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
SUZANNE K.
04/2005
5.0
carpet cleaners
 + -1 more
THE GENTLEMAN WAS ON TIME AND VERY POLITE. HE INTRODUCED HIMSELF, SHOOK MY HAND AND GOT RIGHT TO WORK. WE WERE AMAZED. ALL THE SPOTS CAME CLEAN, EVEN THE PET STAINS. OUR CARPET LOOKS LIKE NEW AGAIN, THANK YOU VERY MUCH!
Description of Work: CLEANED CARPETS IN THREE ROOMS PLUS STAIRS AND UPSTAIRS HALLWAY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
ALEXIS B.
11/2004
5.0
upholstery cleaning
 + -1 more
WONDERFUL JOB!!!! CAME ON TIME, WAS VERY PROFESSIONAL, AND DID A GREAT JOB. HE EVEN GOT STAINS OUT OF A CHAIR AND COUCH. I AM GOING TO USE HIM FOR MY CARPETS NEXT.
Description of Work: CLEANED COUCH AND A CHAIR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Peter C.
07/2004
5.0
carpet cleaners
 + -1 more
THESE GUYS WHERE GREAT, PROFESSIONAL, COURTEOUS AND QUICK. THEY WHERE IN AND OUT IN 30-40 MIN AND EVERYTHING WAS CLEAN AND SMELLED GREAT. I WAS GETTING SEVEN ROOMS CLEANED AND I FORGOT TO TELL THEM ABOUT THE BACK STAIRS, BUT THE ADDED PRICE FOR THE BACK STAIRS WAS VERY REASONABLE AND LESS THAN I EXPECTED. I ASKED THEM IF THEY COULD GET OUT SOME SMALL PAINT SPOTS THAT WE HAD GOTTEN ON THE CARPET. EVEN THOUGH THEY SAID THEY PROBABLY COULD NOT, THEY GOT THEM ALL OUT, EVEN THE RED ONES.
Description of Work: CLEANED CARPETS IN ENTIRE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
06/2004
5.0
carpet cleaners
 + -1 more
THE GENTLEMAN WAS VERY KNOWLEDGEABLE. I TOLD HIM THE ROOM WAS SHUT BECAUSE IT SMELLS. HE TOLD ME IT WAS WALLPAPER SMELL, WHICH NO ONE ELSE WAS ABLE TO TELL ME THAT! I TOLD HIM I WAS CHEMICAL SENSITIVE AND HE CHOSE THE METHOD THAT WAS LEAST OFFENSIVE. HE ALSO DID THE HALLWAY. HE DID KNICK THE PAINT ON MY BASEBOARD IN A FEW PLACES, BUT HE TOLD ME THAT. HE KNEW WHAT HE WAS DOING AND I WOULD HIRE THEM AGAIN.
Description of Work: HE CLEANED THE CARPET IN MY BEDROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$53
Rick B.
05/2004
5.0
carpet cleaners
 + -1 more
THEY DID A GREAT JOB. THEY REMOVED STAINS THAT I DIDN'T THINK WOULD COME OUT AND CAME WHEN THEY SAID THEY WOULD. I WOULD USE THEM AGAIN.
Description of Work: CARPET CLEANING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
BEATRICE K.
05/2004
5.0
carpet cleaners
 + -1 more
NICE GUY, CLEAN, ON TIME AND DID A GOOD JOB.
Description of Work: CLEANED 5 ROOMS OF CARPETING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$101
DAVID H.
01/2004
4.0
upholstery cleaning
 + -1 more
THEY WERE VERY QUICK AND PROFESSIONAL, BUT CAME OUTSIDE THE TIME I HAD SPECIFIED AND DIDN'T CALL UNTIL I CALLED THEM. OTHERWISE, JUST FINE.
Description of Work: THEY CLEANED OUR LIVING ROOM FURNITURE--COUCH AND LOVE SEAT.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
PAMELA A.
09/2003
4.0
carpet cleaners
 + -1 more
GAVE A DETAILED EVALUATION OF STATE OF CARPET AND GAVE ADVICE ON CLEANING IN THE FUTURE. DID A NICE JOB, WAS VERY FAST.
Description of Work: CLEANED VERY OLD CARPETS--SPOT CLEANED STUBBORN STAINS, DRY CLEANED WHOLE CARPET. MOVED CHAIRS, TABLES, AND COUCH TO CLEAN UNDERNEATH.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$115
PHOEBE B.
09/2003
5.0
carpet cleaners
 + -1 more
OVERALL GOOD SERVICE, DEALT WITH MOLD AND MILDEW ISSUES, VERY PLEASED.
Description of Work: CARPET CLEANING FOR FOUR ROOMS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
BARBARA V.
07/2003
5.0
carpet cleaners
 + -1 more
THEY WERE VERY GOOD. THEY WERE PROMPT AND REASONABLY PRICED. I WILL DEFINITELY USE THEM AGAIN.
Description of Work: I USED THEM FOR MY DINING ROOM, LIVING ROOM AND STAIRS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
BRYAN G.
06/2003
5.0
carpet cleaners
 + -1 more
I WAS A BIT DISAPPOINTED AT FIRST BECAUSE I HAD A 1-3PM TIME SLOT AND I WASN'T TOLD UNTIL 2PM THAT THE CLEANER HAD BEEN DOUBLE BOOKED AND WOULDN'T BE THERE UNTIL 4PM. HOWEVER, KEVIN, THE CLEANER, ARRIVED BEFORE 4PM AND DID A GOOD JOB, EVEN DRY CLEANING OVER A DEEP CLEANED AREA IN AN ATTEMPT TO REMOVE SOME PRETTY BAD STAINS. HE CALLED TO LET ME KNOW HE WAS FINISHED AND CALLED AGAIN A FEW HOURS LATER TO MAKE SURE I WAS PLEASED WITH THE JOB.
Description of Work: DEEP CLEANED FAMILY ROOM, THREE BEDROOMS, HALL AND STAIRS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
LEIGH & HARRY H.
06/2003
3.0
carpet cleaners
 + -1 more
VERY RUDE. THE CLEANERS DIDNT SAY HELLO. HAD TO COME BACK BECAUSE THEY DIDNT CLEAN UNDER THE BEDS.
Description of Work: CRYSTAL-DRY CARPET CLEANING WITH SCOTCH GUARD PROTECTION
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$101
KAREN L.
04/2003
5.0
carpet cleaners
 + -1 more
GREAT WORK,. WOULD GIVE +S IF I COULD, REARRANGED SCHEDULE TWICE ON MY BEHALF. PROFESSIONAL AND PERSONABLE. GREAT QUALITY. BEING NICE TO YOUR SERVICE PEOPLE PAYS OFF!
Description of Work: CARPET CLEANING FOR LIVING AND DINING ROOM AND INCLUDED A FREE HALLWAY AND STAIN GUARDING AND UPHOLSTERY OF ONE CHAIR
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
CAROL M.
04/2003
5.0
carpet cleaners
 + -1 more
GREAT COMPANY, GREAT SERVICE, DID WHAT THEY SAID AT THE PRICE THEY QUOTED, ON TIME, EXCELLENT JOB.
Description of Work: CLEANED CARPET AND FURNITURE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
JANELL R.
12/2002
4.0
carpet cleaners
 + -1 more
EXCELLENT CLEANING OF 2 SOFAS. PERSON TAKING WORK ORDER OMITTED A REQUESTED AREA TO BE CLEANED WHICH ADDED AN UNEXPECTED $20 TO THE COST. EQUIPMENT AND CLEANING AGENTS DID NOT IMPROVE TRAFFIC AREAS. EQUIPMENT DID NOT INCLUDE ENTIRE STEP SIDE TO SIDE. SWIRL FROM EQUIPMENT NOT RAKED OUT AND CARPET DID NOT HAVE A FINISHED APPEARANCE WHEN WORK WAS COMPLETED.
Description of Work: WHOLE HOUSE CARPET, LARGE AREA RUG, STEPS & 2 SOFAS CLEANED.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
punctuality
5.0
$300
12/2002
4.0
upholstery cleaning
 + -1 more
EXCELLENT CLEANING OF 2 SOFAS. PERSON TAKING WORK ORDER OMITTED A REQUESTED AREA TO BE CLEANED WHICH ADDED AN UNEXPECTED $20 TO THE COST. EQUIPMENT AND CLEANING AGENTS DID NOT IMPROVE TRAFFIC AREAS. EQUIPMENT DID NOT INCLUDE ENTIRE STEP SIDE TO SIDE. SWIRL FROM EQUIPMENT NOT RAKED OUT AND CARPET DID NOT HAVE A FINISHED APPEARANCE WHEN WORK WAS COMPLETED.
Description of Work: WHOLE HOUSE CARPET, LARGE AREA RUG, STEPS & 2 SOFAS CLEANED.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
punctuality
5.0
Yes, I recommend this pro
11/2002
5.0
carpet cleaners
 + -1 more
THEY DID A WONDERFUL JOB. THEY WERE FAST, CLEAN AND EFFICIENT.
Description of Work: CARPET CLEANING IN MY HOME
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JANE C.
09/2002
5.0
carpet cleaners
 + -1 more
CONCERNED ABOUT PET STAINS BUT THEY REALLY PRE-TREATED AND WERE ABLE TO GET ALL THE STAINS OUT. PRICE IS EXTREMELY GOOD AND I INTEND TO HIRE THEM EVERY YEAR.
Description of Work: CLEANED CARPETS IN ENTIRE HOUSE (6 ROOMS).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
SYLVIA Y.
09/2002
5.0
carpet cleaners
 + -1 more
MY TODDLER HAD REMOVED HIS DIAPER AND SMEARED ITS CONTENTS ALL OVER HIS BED, CARPET AND WALLS. JIMMY, THE SERVICE PERSON WAS VERY UNDERSTANDING AND WORKED WITH ME IN MAKING SURE EVERYTHING HAD BEEN REMOVED. THEIR SPECIAL ALLOWED ME TO CLEAN AN ADDITIONAL ROOM FOR AN EXTRA TEN DOLLARS. THEY WERE ALSO VERY PROMPT IN RETURNING MY CALL AND GETTING ME ON THE SCHEDULE FOR THAT DAY.
Description of Work: STEAM CLEANED TWO BEDROOMS (PLUS HALL) WITH DEODORANT/DISINFECTANT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation
FAQ
SPECIAL TOUCH CARPET CLEANERS is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
SPECIAL TOUCH CARPET CLEANERS accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, SPECIAL TOUCH CARPET CLEANERS offers free project estimates.
Yes, SPECIAL TOUCH CARPET CLEANERS offers eco-friendly accreditations.
No, SPECIAL TOUCH CARPET CLEANERS does not offer a senior discount.
Yes, SPECIAL TOUCH CARPET CLEANERS offers emergency services.
No, SPECIAL TOUCH CARPET CLEANERS does not offer warranties.
SPECIAL TOUCH CARPET CLEANERS offers the following services: CARPET & UPHOLSTERY CLEANING. WATER EXTRACTION. BOTH STEAM AND CRYSTAL-DRY CLEANING METHODS.