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SOUND & VISION INC

Stereo and Home Theater Systems

Reviews

2.72 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.2
value
3.0
professionalism
2.7
responsiveness
1.8
punctuality
2.7
Showing 1-2 of 2 reviews

Joshua G.
11/2011
1.0
home theater design
  + -1 more
I was prepared to use them to set up an expensive home theatre but Mike never followed through on having contractors contact me and he never got back to me himself. When I confronted him on his failure to follow through he had no excuse. I have chosen to use another business.
Description of Work: Estimate for home theatre.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


jennifer L.
10/2011
3.0
home theater design
  + -1 more
The installers who work for the company are very friendly and professional. I was really impressed with them. The problems were ongoing, however, after the work was done. First of all, they made several errors in programming our remotes. Certain buttons that were supposed to do certain things, didn't. At one point if we used our upstairs remote, it turned on our downstairs TV. Each time I would text the owner directly who would try to walk me through the problem. Once he insisted that the error was mine, sent out a technician, begrudgingly, only to discover that they did, indeed, program the remote incorrectly. The adhesive stickers that mount the sensor thing to the components so that your remote only has to "hit" one target, never stayed attached. A year later and we still can't watch TV without the doors to our unit open. And finally, one year after purchase, our Blue Ray disc player stopped working. I sent an email to the owner who responded that Sound and Vision has no warranty on it, and that the manufacturer only warrants it for one year. He made no offer to come and check it out, etc. I think if he would have said, "we'll sell you a new one, and install it for free", I would have been happy. Now I have to purchase one, and figure out myself how to connect it to this complicated system.
Description of Work: We had S&V install speakers in each of our downstairs room, install volume controls in each room, then tie it all into our main system. They programmed all of our existing components (we were moving into a "new" old house) and installed two flat screens, to work together. They programmed our existing universal remotes. They installed an outdoor speaker. The only components we purchased from them were: outdoor speaker, receiver, subwoofer, and blue ray disc player.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$6,000

    Contact information

    750 HOWE AVE, Cuyahoga Falls, OH 44221


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems

    FAQ

    SOUND & VISION INC is currently rated 2.7 overall out of 5.
    No, SOUND & VISION INC does not offer free project estimates.
    No, SOUND & VISION INC does not offer eco-friendly accreditations.
    No, SOUND & VISION INC does not offer a senior discount.
    No, SOUND & VISION INC does not offer emergency services.
    No, SOUND & VISION INC does not offer warranties.

    Contact information

    750 HOWE AVE, Cuyahoga Falls, OH 44221