Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

PAK COMPUTERS, INC

Computer Repair, Phone Service - Cellular, Computer Sales,

About us

Building and Fixing Computers for over 25 years.

Business highlights

40 years of trusted experience

Services we offer

All makes and models of computer repair. Building and selling Custom Computers. Networking and Data Recovery. Laptops, tablets, new computer systems, upgrades, networking, as well as wireless services. We also offer on-site repair.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
18%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.9
responsiveness
4.6
punctuality
4.8
Showing 1-17 of 17 reviews

Ralph O.
03/2018
5.0
computer repair
  + -1 more
My computer would not boot. They were able to fix software at what I feel was reasonable price. Did not lose any files.
Description of Work: Computer software repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$110

jim W.
04/2017
4.0
computer repair
  + -1 more
Solved my problem
Description of Work: Computer repair & virus cleanup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Marilynn M G.
08/2016
5.0
computer repair
  + -1 more
Excellent work - all fine.
Description of Work: External hard drive crashed and needed data recovery and new external drive to have files put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499.9

jack S.
03/2016
5.0
computer repair
  + -1 more
After I tried to replace a cracked screen on my Dell table I couldn't get it to work and I took it to PAK and they were able to get everything working again for the price quoted. I would use them again, hopefully I will need their services.
Description of Work: got tablet working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Ron P.
01/2016
4.0
computer repair
  + -1 more
unknown
Description of Work: Went OK.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Joseph & Evelyn C.
01/2016
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

cindy G.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: transferred files from old computer to new laptop. Files were locked up on old desktop because of family members trying to "help" and resulting in really messed up files. Josh took the time to walk us thru using Windows 8 and helped us understand how to use our laptop. We will be taking another laptop in for the same service and to upgrade both to Windows 10. We are not very computer savvy and we are extremely pleased with PAK. We also are set up for them to remote in and help us when we get in trouble.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William and Joan H.
02/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Robert L.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: fixed email issues on all computers |established an annual contract for service |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Beirne K.
11/2014
5.0
computer repair
  + -1 more
It went fine. I got an estimate on the work while I waited, was told it would be a week, and left my laptop. I got called in about five days and picked up the repaired laptop that now works fine.
Description of Work: Replaced laptop fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DIANE L.
10/2014
5.0
computer repair
  + -1 more
They basically did what they said they'd do. They were a little pricey. It took just a day or two to get my computer back.
Description of Work: I've used them twice. Once in April and the second time in September. They took the spam off of the computer.

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro

shelia B.
07/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: Helpful in computer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William and Joan H.
02/2014
5.0
computer repair
  + -1 more
Well here I am back again at PAK Computer. I took a 3TB USB external hard drive to them for work. The drive became unreachable from either of my computers. I received an error message from recently repaired laptop, ?there is no volume information available?. It seems that the heads may have contacted the spinning drive. The technician was still able to recover most of the data and had it on a temporary hard drive for me. I asked them to supply another 3TB Usb drive and to transfer the recovered data to it. All of this took less than a week to accomplish I paid my $388.00 bill which covered the price of the new drive, the data recovery and transfer, 2 usb led mice and the tax. Pak Computers provided very expert and courteous service at a fair price. I am pleased with PAK Computers and recommend them to anyone who needs help to make an ailing computer work properly.
Description of Work: Replacement of a 3 TB USB external hard drive. Data recovery, transfer and 2 mice for upgrade to my system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387.82

William and Joan H.
01/2014
5.0
computer repair
  + -1 more
When I was in the market for a new laptop computer I learned that Pak Computers, Inc was under new Ownership/Management. Since they are within a five minute drive from my house I decided to call and see what they had to offer. I did and the person who answered was very courteous and friendly. I explained my needs. I desired a new laptop with at least 4 GB of memory and a 500 GB Hard drive. They told me that they had that available but they had no windows XP operating system (OS) on the new laptops and he told me that only windows seven was available at the time. I said win 7 would be ok. They asked if I wanted a 15? or 17? screen I selected the 17?. We discussed a few other features and then I asked when I could pick it up. They stated that it would be ready the next morning. I was really pleased about that and I said that I would be there to pick it up. I arrived the next morning and was greeted by one of the technicians and asked for the person that I had talked with on the phone. He then told me that my laptop was waiting for me and my contact would be right out. When he came out we got busy with him showing me the basics of how the new Graphic interface works. He showed me the easier navigation that was different than my old OS and then carefully worked with me on setting up the security the way I wanted it. He cautioned me on a few settings that would get in my way if I used them and suggested I leave them as they are until I was used to the OS. Being that I was new to this OS I asked several questions how and where I could find things. He carefully provided hands on practice for me to absorb it quicker. This proved to be a real help to me when I returned home. During the time I was there I observed a very comfortable and professional environment. The persons that I talked with all displayed a friendly attitude and a good knowledge of their field of work. I found the prices of my purchase and items that I looked at to be competitive. My overall experience was very pleasant and comfortable. I do feel that this is a very reliable business and worth visiting if you need repair or another computer or accessories.
Description of Work: I purchased a new laptop computer and a few accessories.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ted S.
07/2013
1.0
computer repair
  + -1 more
Service was not provided. They did not want to work on mu ASUS TF101 tablet.
Description of Work: Did not want to even look at a tablet I brought in to get checked out because it wasn't charging, Kind of disappointing for a PC repair business.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from PAK COMPUTERS, INC
Technician advised customer it would cost more to repair the tablet than what the Asus tablet was worth.

Roberta L.
05/2012
5.0
computer repair
  + -1 more
They were really nice and pleasant. They were really good in helping us decide what to do. The overall experience was excellent. The price was good. I would use this provider again.
Description of Work: They provided electronic repair services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise R.
07/2011
5.0
computer repair
  + -1 more
A man came out and installed some software, but the guy that helped me kept the money and left the company and went to school.
Description of Work: They have done computer service for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    891 GRAHAM RD A, Cuyahoga Falls, OH 44221

    www.pakcomputers.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Phone Service - Cellular,
    Computer Sales,
    Computer Training

    FAQ

    PAK COMPUTERS, INC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    PAK COMPUTERS, INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, PAK COMPUTERS, INC does not offer free project estimates.
    Yes, PAK COMPUTERS, INC offers eco-friendly accreditations.
    No, PAK COMPUTERS, INC does not offer a senior discount.
    No, PAK COMPUTERS, INC does not offer emergency services.
    Yes, PAK COMPUTERS, INC offers warranties.
    PAK COMPUTERS, INC offers the following services: All makes and models of computer repair. Building and selling Custom Computers. Networking and Data Recovery. Laptops, tablets, new computer systems, upgrades, networking, as well as wireless services. We also offer on-site repair.

    Contact information

    891 GRAHAM RD A, Cuyahoga Falls, OH 44221

    www.pakcomputers.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM