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Geek Squad - Best Buy

Computer Repair, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
20%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
3.5
responsiveness
3.8
punctuality
4.3
Showing 1-5 of 5 reviews

John C.
11/2014
4.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth H.
04/2012
2.0
computer repair
  + -1 more
I was not satisfied with the service because they charged me to much. I just had my computer cleaned and had them add some memory. I felt that $170.00 was way to much and I will not use them again.
Description of Work: I used BEST BUY to fix my computer.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$170

Anthony B.
03/2009
5.0
tv sales
  + -1 more
I just walked in looking for a TV and got a good deal. The salesman was not breathing down on our neck, gave us our own space to browse through and look for what we wanted. The experience was fine.
Description of Work: I brought my 44 inch LCD Television from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Donna J.
10/2008
3.0
appliance sales, computer sales
  + 0 more
It did not go well. I knew the exact computer I wanted, and there was a really nice rebate that went with it. The Best Buy salesman first tried to move me up to another model (which I said explicitly I did not want) and then tried to tell me the rebate wasn't in effect (which it was). I wanted to know if I could pay at this location and have it picked up at a Best Buy in another state, and he said no and left. I thought he was coming back, but I think he went home. Soon, another salesman started the whole process again - buy a more expensive computer and there is no rebate - and I again asked if it could be picked up in another state (which the student lives). He said that was "a stupid idea." Finally, I issued an ultimatum: sell me what I asked for now with the rebate, or I'm leaving. Well, they did - I took it home, got the rebate, and shipped it myself. If there had been anywhere else in the area that had the computer the student wanted, I would have walked out.
Description of Work: Bought a computer as a gift for a student.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0

$700

BRONZELL M.
01/1900
5.0
appliance repair
  + -1 more
NOTHING ELSE

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

    Contact information

    445 Howe Ave, Cuyahoga Falls, OH 44221

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    Appliance Repair,
    TV Repair,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 3.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    445 Howe Ave, Cuyahoga Falls, OH 44221

    www.geeksquad.com/repair